Server Manager Jobs in Roscoe, IL (NOW HIRING)

What we offer:

• Competitive starting wages
• Health, Dental, Vision and other benefits available after 60 days
• DailyPay
• 401k
• Paid Training
• Paid PTO
• Referral program
• Discounts at all Kinseth Hotel Corporation hotels and restaurants 

SUMMARY

Assists in supervising Bartenders, Bistro Servers, Cooks, and overall food & beverage service to patrons in dining establishment by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Assign work to Bistro Servers, Bartenders and Cooks when Guest Services Manager is absent.
• Assists in training/developing personnel in Bistro duties, safety and KHC policies/procedures.
• Ensures guest satisfaction through quick attention to questions, concerns or problems.
• Support/Perform daily/weekly/monthly supplies inventory needs and report any maintenance need to the Chef of Maintenance.
• Examines/check/record walk-in cooler and freezer temp, food temp, properly date and label on all food items not in original packet or opened packet. Routine examines on equipment condition. Ensure daily general cleanliness (floor/counter/equipment) and trash removal.
• To ensure the Bistro Operation (front and back of house) achieve 100% health code inspection.
• Relay order to kitchen and runs food out to customers to ensure it is timely, hot and correctly prepared.
• Ensure dishes are correctly garnishes and decorates dishes preparatory to serving.
• Ensure all Bistro Staff cards all patrons that appear to be under the legal drinking age and refuses to serve alcohol to minors.
• Support Bistro Team to busses and sets tables in restaurant (including the front and back patio seating) according to standards.
• Coordinate and assigned all other side duties to the Bistro staff to as needed to ensure guest satisfaction.
• Maintains a clean, organized and appropriately stocked work area.
• Uses good judgment in not serving alcohol to intoxicated patrons.
• Ensures compliance with state laws by maintaining a "bar time" that is 15 minutes fast. Makes sure that all drinks are removed from the bar and tables by the state's legal time.
• Orders or requisitions liquors and supplies.

KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

SUPERVISORY RESPONSIBILITIES: in support of the Bistro Supervisor to supervises 1-20 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include assisting in: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating/maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to respond to complaints or inquiries from groups of managers, customers, employees and general public. Ability to communicate effectively before groups of customers or employees in person, via telephone or in writing.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, volume, basic weight and decimals. Ability to count, add, multiply, calculate change using American units of money. Ability to accurately handle cash, credit cards and checks.

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving variables in standardized situations.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle, grasp or type; reach with hands and arms; climb or balance; stoop, kneel, crouch, bend or twist; talk or hear. The employee is occasionally required to taste or smell. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT: The work environment described here are representative of those an employee encounters while performing the essential functions of this job. All restaurant employees are required to wear rubber soled shoes and must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is frequently exposed to temperature extremes from sub zero freezers, ovens, stoves, hot plates/plate warmers and grills and frequently works with toxic or caustic chemicals. The employee is occasionally exposed to fumes or airborne particles and occasionally works with moving mechanical parts such as slicers, dishwashers and sharpeners. The noise level in the work environment is usually moderate.

ACCOMODATION: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CRISIS MANAGEMENT: Must be able to handle a crisis in a calm, effective manner. This includes upset guests, fire, tornado, armed robbery and assault, bomb threats and accidents.