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Job Listing: Banquet Server at Niagara Falls Convention Centre

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location: We are seeking a Banquet Server for the Niagara Falls Convention Centre located in Niagara Falls.

UNIT DESCRIPTION:

We are steps away from the iconic Niagara Falls waterfall. Our venue offers over 200,000 square feet of convention space, we are located in the Entertainment District, and proximity to over 4,000 branded guest rooms.

Principal Function:

A Banquet Server plays a critical role in delivering exceptional guest experiences by providing professional and efficient food and beverage service during events. Their primary function is to ensure that all guests feel welcomed and attended to, following event specifications and service standards. From the setup of banquet spaces to the seamless execution of meal service, they maintain an acute focus on detail and hospitality. Banquet Servers work collaboratively with kitchen and event staff to ensure the timely delivery of courses, adapt to guest needs in real-time, and uphold the ambiance and quality of the event.

Beyond serving, Banquet Servers contribute to the overall success of events by maintaining cleanliness and organization throughout the service. They are responsible for resetting spaces for subsequent events and ensuring that all equipment is cleaned and stored appropriately. Whether it's a formal gala, corporate event, or retail event. Banquet Servers are integral in creating a positive impression of the venue and event host, embodying professionalism, efficiency, and a guest-focused attitude.

Essential Responsibilities:

• Event Setup and Preparation:
  Prepare banquet rooms according to event specifications, including setting up tables, chairs, linens, and service stations while ensuring all items meet quality and presentation standards.

• Service Execution:
  Provide attentive and professional food and beverage service to guests during events, including serving courses, refilling beverages, and promptly addressing guest needs.

• Clean-Up and Reset:
  Break down and clean event spaces after services, including clearing tables, storing equipment, and resetting the room for the next event while adhering to company cleanliness standards.

Qualifications/Skills:

• Experience in Food Service or Hospitality:
  Prior experience as a banquet server, waiter/waitress, or in a similar role in the food and beverage or hospitality industry is preferred.

• Ability to Work in a Fast-Paced Environment:
  Strong multitasking and time management skills, with the ability to stay composed and efficient during busy events.

• Customer Service Skills:
  Excellent interpersonal and communication skills to provide a welcoming and accommodating experience for guests.

• Physical Stamina and Dexterity:
  Ability to stand for extended periods, carry heavy trays, and move quickly while maintaining precision and attention to detail.

• Certificates:Ontario Smart Serve

Other Requirements:

• Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.

Hours may be extended or irregular to include nights, weekends and holidays.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, Provincial or Local law.