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Sentiment Analysis Jobs in Georgia (NOW HIRING)

Rollins, Inc.

Senior Engineer - Cloud Telephony

Atlanta, GA · On-site +1

$100K - $138K/yr

Integrate AI services such as Natural Language Processing (NLP), Speech Recognition, Voice Analytics, Sentiment Analysis * Continuously improve automation accuracy and customer self-service ...

NICE

Senior Product Manager

Atlanta, GA · On-site

$121K - $160K/yr

It produces AI services including real-time transcription, post-call transcription, TopicAI, sentiment analysis, and behavior models that NiCE application teams consume to build customer-facing ...

Pwc

AI Engineer

Atlanta, GA · On-site

$50K - $112K/yr

... text analytics and sentiment analysis - Implementing neural networks and deep learning methods for advanced AI applications - Managing data quality and infrastructure to support reliable AI ...

VIDIZMO LLC

Channel Account Executive

Atlanta, GA · On-site

... sentiment analysis, and secure video/data management at scale. As we continue to expand our footprint across public sector and enterprise markets, we are building a world-class channel organization ...

VIDIZMO

Channel Account Executive

Atlanta, GA

... sentiment analysis, and secure video/data management at scale. As we continue to expand our footprint across public sector and enterprise markets, we are building a world-class channel organization ...

Aderant

Principal Software Engineer

Atlanta, GA · On-site

$129K - $174K/yr

Build LLM-backed capabilities such as evaluation drafting assistance, sentiment analysis, and feedback summarization, including the evaluation harnesses that tell us whether quality is improving

Aderant

Principal Software Engineer

Atlanta, GA · On-site

$129K - $174K/yr

Build LLM-backed capabilities such as evaluation drafting assistance, sentiment analysis, and feedback summarization, including the evaluation harnesses that tell us whether quality is improving

Trulieve

Marketing Specialist

Marietta, GA · On-site

Customer Sentiment & Experience Insights * Partner with the Customer Experience (CX) team to monitor customer sentiment across surveys, reviews, and feedback channels. * Analyze trends in customer ...

Trulieve

Marketing Specialist

Marietta, GA · On-site +1

Customer Sentiment & Experience Insights * Partner with the Customer Experience (CX) team to monitor customer sentiment across surveys, reviews, and feedback channels. * Analyze trends in customer ...

Infor Inc.

Sr. Director, Analysis & Engagement

Atlanta, GA · On-site

$150 - $200/hr

Sr. Director, Analysis & Engagement Department: Information Technology Employment Type: Full Time ... sentiment), not vanity counts. * Carry the capability outward: represent Data & AI to the executive ...

Infor

Sr. Director, Analysis & Engagement

Atlanta, GA · On-site

Sr. Director, Analysis & Engagement Department: Information Technology Employment Type: Full Time ... sentiment), not vanity counts. • Carry the capability outward: represent Data & AI to the ...

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Showing results 21-40

All JobsSentiment Analysis JobsSentiment Analysis Jobs in Georgia

Sentiment Analysis information

See Georgia salary details

$42.2K

$84.9K

$127.5K

How much do sentiment analysis jobs pay per year?

As of Sep 7, 2026, the average yearly pay for sentiment analysis in Georgia is $84,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $111,900.00 per year, depending on experience, location, and employer.

What is a sentiment analysis?

A Sentiment Analysis job involves using natural language processing (NLP), machine learning, and data analysis techniques to evaluate and interpret emotions in text data. Professionals in this role analyze customer reviews, social media posts, and other textual content to determine sentiment as positive, negative, or neutral. They help businesses understand customer opinions, track brand perception, and improve decision-making. This role often requires skills in programming, data science, and linguistic analysis.

What are some common challenges encountered in sentiment analysis roles?

Professionals in Sentiment Analysis often face challenges such as dealing with nuanced language, sarcasm, and context-dependent expressions that can affect analysis accuracy. Datasets may require extensive cleaning and pre-processing, and models must be continually refined to keep up with evolving language trends. Collaborating closely with product, marketing, or data science teams is vital to ensure that sentiment insights translate into actionable strategies. Staying up-to-date with advancements in NLP and regularly validating models helps maintain the quality and relevance of your analyses.

What are the key skills and qualifications needed to thrive in the sentiment analysis position, and why are they important?

To excel in Sentiment Analysis, you need a solid understanding of natural language processing (NLP), data analysis, and a degree in computer science, linguistics, or a related field. Familiarity with tools such as Python (with libraries like NLTK, spaCy, or TextBlob), machine learning frameworks, and data visualization software is typically required. Strong problem-solving abilities, analytical thinking, and clear communication skills help professionals effectively interpret data and present insights. These capabilities are crucial for accurately assessing public opinion, improving customer experiences, and guiding business decisions through actionable sentiment data.

What are popular job titles related to Sentiment Analysis jobs in Georgia?

For Sentiment Analysis jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Sentiment Analysis jobs in Georgia look for?

The top searched job categories for Sentiment Analysis jobs in Georgia are:

Sentiment Analysis jobs near you
Infographic showing various Sentiment Analysis job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $84,945 per year, or $40.8 per hour.

Senior Engineer - Cloud Telephony

Rollins, Inc.

Atlanta, GA • On-site, Remote

$100K - $138K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Rollins rating

7.2

Company rating: 7.2 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

13th of 35 rated pest control companies

Job description

Overview

Are you looking for an opportunity to advance your career? We are seeking top talent to join the Rollins Information Technology team!

The Senior Cloud Telephony Platform Engineer is responsible for the architecture, engineering, administration, integration, and optimization of enterprise telephony and customer engagement platforms. This role serves as the senior technical resource for cloud contact center, telephony, omnichannel, IVR, IVA, AI Agent, and unified communications technologies, ensuring scalable, secure, and highly available services across the organization.

The engineer will design and maintain enterprise voice and digital communication platforms while partnering with business leaders, application teams, CRM administrators, infrastructure teams, security teams, and external vendors to deliver modern customer experience solutions. This position requires both hands-on engineering expertise and solution architecture experience, with a strong focus on platform strategy, integration design, automation, AI enablement, and operational excellence.

 

Apply in minutes with a resume, even from your mobile device! 


Responsibilities

You will...

Platform Architecture & Engineering

  • Serve as the senior technical owner for cloud telephony and contact center platforms
  • Design and implement scalable CCaaS, UCaaS, and enterprise telephony architectures
  • Develop architecture standards, platform roadmaps, and technical governance practices
  • Evaluate emerging communication technologies and make recommendations for adoption
  • Lead platform modernization initiatives and migration projects
  • Design highly available and resilient voice architectures supporting enterprise operations
  • Ensure Security elements are implemented such as SSO/SAML, MFA, data retention requirement, Call recording governance, and Privacy and compliance controls

Telephony & Contact Center Platforms

  • Configure, administer, and optimize cloud telephony environments
  • Manage SIP trunking, carrier integrations, voice routing, number provisioning, and call flow design
  • Support global telephony infrastructure, DID management, toll-free services, emergency services, and voice resiliency
  • Design and maintain various routing such as Intelligent call routing, skills-based routing, priority routing, overflow, etc)
  • Optimize customer journeys using routing analytics and operational data
  • Develop customer experience workflows to improve containment rates, response times, and customer satisfaction

Omnichannel Solutions

  • Engineer and support omnichannel customer engagement capabilities
  • Develop seamless customer interactions across digital and voice channels
  • Ensure consistent customer experience and reporting across all engagement platforms

IVR, IVA & Conversational AI

  • Design, implement, and optimize: IVA, IVR, AI agents, various bots
  • Partner with AI teams and business stakeholders to develop automated customer engagement solutions
  • Integrate AI services such as Natural Language Processing (NLP), Speech Recognition, Voice Analytics, Sentiment Analysis
  • Continuously improve automation accuracy and customer self-service capabilities

CRM & Enterprise Application Integrations

  • Architect and support integrations between communication platforms and business systems
  • Design secure data exchange mechanisms using APIs, web services, middleware, and event-driven architectures
  • Work closely with business application teams to streamline customer workflows and agent experiences
  • Implement screen pops, customer context delivery, workforce optimization integrations, and reporting feeds

Automation & Analytics

  • Develop automation solutions to improve platform efficiency and reduce operational overhead
  • Create monitoring, alerting, and reporting solutions for voice and customer engagement platforms to support operational decision-making
  • Analyze platform performance metrics including Service Levels, Abandonment Rates, Call Quality, Routing Effectiveness, Agent Utilization, AI Containment Metrics

The Benefits...

  • Challenging position with a financially stable and reputable company (NYSE: ROL)
  • Comprehensive benefits package including medical, dental, vision, maternity & life insurance
  • 401(k) plan with company match, employee stock purchase plan 
  • Teammate discounts, tuition reimbursement, and dependent scholarship awards   
  • Paid Time Off
  • Work Environment: Opportunity for hybrid office and home-based working arrangements once onboarded and trained. Must currently reside in the Atlanta metro area.

Why Rollins?

Rollins, Inc., is a global consumer and commercial service company that provides accurate, comprehensive, and efficient pest management services for both residential and commercial customers. The Pest Management industry is $20B and growing and provides services and protection against termite damage, rodents, and insects to more than 2M customers in the US alone.  Rollins is headquartered in Atlanta, GA and has over 800 locations worldwide, over 20,000 teammates, and reaches over $3.5B Revenues annually (NYSE: ROL). 

The core business is operated through our wholly owned subsidiaries, the largest of which include Orkin US, HomeTeam Pest Defense, Clark Pest Control, Fox Pest Control, Orkin Canada, Western Pest Services, Northwest Exterminating, and TruTech Wildlife.

The mission of Rollins is to empower our brands to focus on best serving their teammates and customers.

Learn more about Rollins careers as well as our diversity, equity, and inclusion efforts on our careers page: www.careers.rollins.com


Qualifications

The Experience You Will Bring (Minimum Requirements):

  • Bachelor's degree in Information Technology, Computer Science, Telecommunications, Engineering, or equivalent work experience may be considered in lieu of degree
  • Minimum 3+ years of senior-level experience administering and engineering enterprise cloud telephony platforms
  • Minimum 3+ years of architecture, solution design, or technical leadership experience
  • Strong communication and presentation skills
  • Ability to translate business requirements into technical solutions
  • Proven ability to lead complex enterprise initiatives with minimal supervision
  • Strong analytical and troubleshooting skills
  • Ability to mentor engineers and influence technical direction
  • Ability to work effectively with executive leadership, business stakeholders, and external vendors
  • Experience with cloud solutions such as Five9, NICE CXone, Genesys Cloud, Avaya Experience Platform, or Amazon Connect

Technical skills

  • CCaaS platforms
  • Cloud telephony systems
  • UCaaS solutions
  • SIP and VoIP technologies
  • Contact center routing design
  • Omnichannel engagement platforms
  • IVR and IVA platforms
  • AI Agent technologies
  • CRM integrations
  • REST APIs
  • Web services
  • Middleware technologies
  • Microsoft Teams Phone
  • SAML Authentication
  • Telephony analytics
  • Workforce engagement solutions
  • Call recording technologies
  • Cloud architecture principles

Preferred Qualifications

  • Cloud certifications in Azure, AWS, or contact center platforms
  • Experience supporting M&A activities and telephony platform consolidations

Physical Demands / Working Environment:

  • We require the ability to pass a drug screen and background checks.  Candidates must have the ability to perform the requirements of the job with or without accommodations.

Are you ready to take your CAREER to the next level?

Apply in minutes with a resume – even from your mobile device!

Rollins, Inc. is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer

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