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Senior Service Technician – Lead Commercial and Residential HVAC and Hydronic System Service

Job Overview

• Company: CGC Services
• Salary/Pay Rate: $35 to $50 per hour (based on experience)
• Location: Anchorage, Alaska 
• Job/Employment Type: Full Time
• Project Scope: Residential and Commercial
• Mandatory Licences & Certifications: Valid Driver's License

The Opportunity

You will serve as a premier technical expert in field operations, troubleshooting and resolving complex HVAC, boiler, and hydronic system challenges for a growing customer base. This advanced role grants you the autonomy to manage high-priority service calls independently while providing mentorship to junior technicians. You will have the unique opportunity to build a long-term career with a team that actively invests in your professional training and personal career milestones.

How You Will Make an Impact

• Diagnose and resolve complex HVAC, plumbing, and hydronic system issues across residential and commercial sites.
• Provide technical leadership, training, and structured mentorship to apprentice and junior field professionals.
• Execute advanced repairs, system upgrades, and specialized commercial control installations independently.
• Maintain open, clear communication with customers to explain technical recommendations and build trust.
• Document comprehensive field reports, system conditions, and service records with high technical accuracy.
• Enforce safety protocols on site, identifying risks to maintain a zero-incident culture.
• Coordinate specialized material planning and manage daily job timelines efficiently to minimize callbacks.

Required Qualifications & Experience

• 5 years of relevant field experience within mechanical, HVAC, or plumbing service trades.
• Proven independent proficiency in troubleshooting boilers, hydronics, control systems, and forced air heating.
• Demonstrated ability to interpret complex technical diagrams, blueprints, and equipment schematics.
• Willingness to travel within and outside for field operations.
• Physical capacity to lift 50+ pounds, climb ladders, and operate safely in confined spaces.

Preferred Qualifications & Experience

• Completion of a formal HVAC trade school program or equivalent technical certification.
• Demonstrated experience coaching, training, or mentoring junior personnel in a field environment.
• Advanced expertise in specialized commercial control systems and multi-zone hydronic layouts.

Compensation & Benefits

• Weekly pay cycle with competitive overtime potential.
• Access to prevailing wage project assignments.
• 401(k) retirement savings program featuring employer matching.
• Paid time off covering holidays, vacation, and sick leave.
• Training and certifications including manufacturer, OSHA, fall protection, and lift training.
• Wellness reimbursements and specialized health stipends.
• Company vehicle, specialized tools, uniforms, and safety equipment provided.
• Regular company events and team-building outings.

About Us

CGC Services is a premier name in residential and commercial mechanical and HVAC solutions. We center our business around a loyal and rapidly growing customer base built on professional quality and technical excellence. Our leadership team places the highest value on our employees, fostering a supportive, family-oriented environment where your career goals are backed by ongoing training and long-term mentorship.

CGC Services is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.