ZipRecruiter

Log In

1

Senior Technical Analyst Jobs in Addison, TX (NOW HIRING)

NICE

Senior Technical Support Engineer

Richardson, TX · On-site

Senior Technical Support Specialist (Cognigy Platform) So, what's the role all about? As a Senior ... Investigate customer-reported issues by analyzing logs, API responses, stack traces, and system ...

Stryker

Senior Technical Writer (Remote)

Flower Mound, TX · On-site +1

$86K - $132K/yr

The Senior Technical Writer partners with cross-functional teams to develop compliant, high-quality ... analyze, and incorporate technical requirements and input. United States of America Pay Ranges:

JDA

Sr Technical Architect- Customer facing

Dallas, TX · Remote

$100K - $143K/yr

Role: Senior Technical Architect- Customer facing Location: Dallas, TX ( REMOTE role) Company ... IoT and Edge Computing for real-time data collection and analysis. * Modern software development ...

JDA

Sr Technical Architect - Supply chain

Dallas, TX · On-site +1

$100K - $143K/yr

Senior Technical Architect- Supply chain ( Customer facing) Location: Dallas, TX ( REMOTE role ... IoT and Edge Computing for real-time data collection and analysis. * Modern software development ...

CGI Inc.

Senior Technical Incident Manager

Dallas, TX · On-site

$112K - $154K/yr

Senior Technical Incident Manager Category: Project Management Main location: United States, Texas ... The successful candidate will help troubleshoot infrastructure and application issues, analyze ...

NICE

Senior Technical Support Engineer

Richardson, TX · On-site

Senior Technical Support Specialist (Cognigy Platform) So, what's the role all about? As a Senior ... Investigate customer-reported issues by analyzing logs, API responses, stack traces, and system ...

JDA

Senior Technical Architect ( TMS )

Dallas, TX · On-site

$114K - $143K/yr

Job Title: Sr Technical Architect Overview: Core responsibilities focus your efforts as the lead ... Strong technical analysis skills, awareness of tactical planning on overall supply chain required

previous pagenext page

Showing results 21-40

All JobsTechnical Analyst JobsSenior Technical Analyst JobsSenior Technical Analyst Jobs in Addison, TX

Senior Technical Analyst information

See Addison, TX salary details

$20

$48

$66

How much do senior technical analyst jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for senior technical analyst in Addison, TX is $48.83, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $53.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a senior technical analyst?

To thrive as a Senior Technical Analyst, you need advanced analytical skills, a solid understanding of business processes, and a degree in computer science, information systems, or a related field. Proficiency in data analysis tools (such as SQL, Excel, and BI platforms), knowledge of system integration, and relevant certifications like CBAP or ITIL are typically required. Excellent problem-solving, communication, and stakeholder management skills help you translate complex technical information into actionable insights. These competencies are crucial for effectively bridging technical and business teams, ensuring successful project outcomes and informed decision-making.

How does a senior technical analyst typically collaborate with cross-functional teams?

Senior Technical Analysts frequently work alongside departments such as IT, business operations, and project management to bridge technical and business requirements. They often facilitate communication between technical teams and non-technical stakeholders, ensuring that solutions are both feasible and aligned with business goals. Collaboration can include leading technical discussions, gathering and translating requirements, and supporting the implementation of new systems or processes. This cross-functional work requires strong communication skills and the ability to understand diverse perspectives within the organization.

How much money do senior technical analysts make?

Senior technical analysts typically earn between $80,000 and $120,000 annually, depending on experience, industry, and location. They often have specialized skills in data analysis, programming, and technical tools, which can influence salary levels.

What does a senior technical analyst do?

A senior technical analyst evaluates and implements technology solutions to improve business processes, often analyzing systems, troubleshooting issues, and providing technical guidance. They typically use tools like data analysis software and may hold certifications such as ITIL or CompTIA to support their expertise. Their role involves collaborating with teams to ensure technical efficiency and system reliability.

What are the most commonly searched types of Technical Analyst jobs in Addison, TX?

The most popular types of Technical Analyst jobs in Addison, TX are:

What are popular job titles related to Senior Technical Analyst jobs in Addison, TX?

For Senior Technical Analyst jobs in Addison, TX, the most frequently searched job titles are:

What job categories do people searching Senior Technical Analyst jobs in Addison, TX look for?

The top searched job categories for Senior Technical Analyst jobs in Addison, TX are:

What cities near Addison, TX are hiring for Senior Technical Analyst jobs?

Cities near Addison, TX with the most Senior Technical Analyst job openings:

Senior Technical Analyst jobs near you
Infographic showing various Senior Technical Analyst job openings in Addison, TX as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $101,558 per year, or $48.8 per hour.

Sr. Technical Support Analyst

Alliance Defending Freedom

Dallas, TX • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Make a difference with us! At Alliance Defending Freedom, we believe God has brought you here for His purpose-to stand for truth and defend the God-given right to live and speak it. Together, we protect religious freedom, free speech, the sanctity of life, marriage and family, and parental rights. Review our Statement of Faith to ensure we're a fit for you.
Location: Dallas, TX
Team Overview
In this role, you are responsible for investigating, diagnosing, and resolving technical support issues for the ministry. In addition to serving your peers with IT related issues, you will also act as an advanced support specialist for your team by assisting junior-level team members when needed and investigating more complex issues. In this role, you'll work out of our new Texas office and report to our Service Desk Manager.
Key Responsibilities
  • Provide advanced onsite and remote technical support across all ministry platforms, including cloud-based applications, SaaS tools, endpoint devices, and network systems, leveraging modern remote management and monitoring tools.
  • Document, track, and monitor all incidents and service requests within the IT service management (ITSM) platform to ensure timely resolution, accurate reporting, and knowledge base maintenance.
  • Coordinate with team leads, IT personnel, and third-party vendors to address issues related to existing IT systems, cloud platforms, and implementations of new technologies, including migrations and integrations.
  • Triage, prioritize, and route service desk tickets using the Service Desk system, ensuring proper categorization, escalation paths, and SLA compliance across all support tiers.
  • Serve as the primary owner of Tier 1 and Tier 2 (advanced) support incidents, including escalations from Tier 1; engage Tier 3 or vendors as needed for complex infrastructure or application issues.
  • Assist end users experiencing technical difficulties with a customer-first approach, ensuring all work is carried out in a timely manner, within defined SLAs, and with clear status communication throughout resolution.
  • Collaborate with IT infrastructure, Enterprise Applications, Cybersecurity, and development teams to reproduce issues in test environments, validate patches and fixes, and support change management processes.
  • Manage IT asset inventory and equipment lifecycle, including procurement tracking, hardware refresh cycles, configuration, imaging, and disposal, using asset management tools to ensure accurate records and minimize downtime.
  • Administer, update, and troubleshoot unified communications systems, including VoIP/cloud telephony platforms, video conferencing tools (e.g., Microsoft Teams, Zoom), and collaboration technology.

Minimum Qualifications
  • 5+ years of experience in IT service desk operations.
  • Proficient in Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive), Windows 10/11, macOS, and other enterprise software applications.
  • Proven troubleshooting and problem-solving skills.
  • Excellent communication and customer service skills.
  • Ability to travel as needed.

Pay & Benefits
At Alliance Defending Freedom, we offer a competitive compensation and benefits package to support your well-being and growth. While we do not disclose specific salary ranges, our compensation is competitive with top non-profit law firms. Our benefits include 100% covered medical and dental insurance, medical and dependent care reimbursement, paid disability, long-term care, life insurance, and a 401(k) plan with a 4% company match. We prioritize work-life balance with paid time off and 12 paid holidays each year.
Want to Know More About ADF?

Apply