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Senior System Operator Jobs in Phoenix, AZ (NOW HIRING)

SRP

Power Dispatcher PDO 1, 2, Senior

Scottsdale, AZ

Directs power delivery system operations in accordance with established NERC Reliability Standards and SRP operating procedures. * Directs switching of facilities, issues clearances, and issues hold ...

ASRC

Senior Systems Engineer

Tempe, AZ · On-site

$100K - $137K/yr

Define system standards, reference architectures, and deployment models across all sites. * Ensure ... LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and ...

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Senior System Operator information

See Phoenix, AZ salary details

$10

$32

$82

How much do senior system operator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for senior system operator in Phoenix, AZ is $32.45, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $37.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a senior system operator?

To thrive as a Senior System Operator, you need deep knowledge of system operations, troubleshooting, and network management, often backed by a relevant degree or equivalent experience. Familiarity with SCADA systems, operating procedures, and certifications such as NERC or equivalent are typically required. Strong analytical thinking, decision-making under pressure, and clear communication skills help you excel in this role. These skills ensure reliable system performance, efficient problem resolution, and maintain safety and compliance in critical infrastructure environments.

What is the difference between Senior System Operator vs System Operator?

AspectSenior System OperatorSystem Operator
CredentialsTypically requires more experience and possibly advanced certificationsEntry to mid-level certifications and experience
Work EnvironmentOversees complex systems, mentors junior staffMonitors and controls systems under supervision
ResponsibilitiesAdvanced troubleshooting, system optimization, team leadershipBasic system monitoring, incident response

The Senior System Operator generally has more experience, advanced skills, and leadership responsibilities compared to a System Operator. They handle complex tasks, mentor staff, and optimize system performance, whereas System Operators focus on routine monitoring and incident management.

What does a senior system operator do?

A Senior System Operator is responsible for monitoring, controlling, and maintaining the reliable operation of complex computer or power systems. They oversee system performance, troubleshoot issues, and coordinate with technical teams to ensure optimal functionality and uptime. Senior System Operators also implement system upgrades, enforce security protocols, and may train junior staff. Their expertise is vital in minimizing downtime and ensuring the smooth operation of essential systems.

What are some common challenges faced by senior system operators and how can they be addressed?

Senior System Operators often encounter challenges such as managing unexpected system outages, coordinating real-time responses to equipment failures, and ensuring compliance with regulatory standards. These challenges require strong problem-solving skills, the ability to make quick decisions under pressure, and effective communication with cross-functional teams. Staying updated with the latest industry protocols, participating in regular training, and fostering close collaboration with engineering and IT departments can help address these challenges and ensure reliable system operations.
What are the most commonly searched types of System Operator jobs in Phoenix, AZ? The most popular types of System Operator jobs in Phoenix, AZ are:
Senior System Operator jobs near you
Infographic showing various Senior System Operator job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $67,506 per year, or $32.5 per hour.

Senior System Operations Instructor - Distribution Operations Center/Distribution Dispatch

APS

Phoenix, AZ • On-site

Full-time

Re-posted 27 days ago

Atlanta Public Schools rating

5.3

Company rating: 5.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

540th of 628 rated elementary and secondary schools

Job description

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.  

Summary
Senior System Operations Instructor - Distribution Operations Center
 
This role plays a critical part in keeping Arizona's energy system safe and reliable. As a senior instructor for Distribution Operations, you prepare operators to manage the distribution grid with confidence, accuracy, and care. By designing and delivering highquality training, you help ensure employees are ready for certification, daily operations, and evolving system needs-supporting APS's mission to serve communities reliably today while building a more sustainable energy future.

What Your Day Would Be Like:

  • Design and update training programs that prepare operators to safely manage the distribution grid
  • Translate real operational needs into clear, effective learning and evaluation materials
  • Deliver technical instruction that supports operator certification and daytoday system operations
  • Partner with operations leaders and subjectmatter experts to keep training aligned with current grid practices
  • Support continuous learning for experienced operators through refresher and advanced training
  • Help strengthen operational excellence by building confidence and capability across the workforce

Who We're Looking For:

  • Experience analyzing operational work and translating it into effective technical training
  • Strong instructional skills, with the ability to explain complex system operations clearly
  • Knowledge of distribution grid operations or closely related utility operations environments
  • Ability to apply a structured, disciplined approach to training development and evaluation
  • Collaborative mindset and commitment to safety, reliability, and continuous improvement
  • Passion for developing others and contributing to longterm workforce readiness
  • Your previous work experience as an operator, dispatcher or trainer for a distribution  center or desk
Minimum Requirements

Senior System Operations Instructor - Distribution Operations Center

  • Bachelor of Science degree in an electrical engineering or training discipline AND five (5) years technical training or operations experience.
  • In lieu of bachelors degree, combination of college coursework and experience totaling nine (9) years in related technical electric utility operating experience (e.g., electrical, generator) or grid operations training experience or system operating experience in a distribution control center or field crew experience.


Preferred Special Skills, Knowledge or Qualifications: 

  • Technical training experience including three (3) years' experience using the systematic approach to training process and at least two (2) years' experience presenting electrical or operations training, including simulation scenarios.
  • Excellent organizational skills with an ability to work on multiple projects simultaneously. 
  • Background working as an Operator in a Distribution Operation Center or Distribution Center or background as a Distribution Dispatcher 
  • Demonstrated decision-making ability in production deadline-driven environment. 
  • Demonstrated ability to professionally interact with diverse groups on a wide range of technical matters. 
  • Demonstrated ability to stay current with changing technology and apparatus. 
  • Excellent presentation, written and verbal communication skills.
  • Proficient in PC software applications including Microsoft Word, Excel and PowerPoint.
  • Must have a valid driver's license and the ability to travel occasionally to statewide APS locations.
Major Accountabilities

1) Develops and maintains training programs for APS DOC Operators that are in compliance with regional and national standards.
2) Enhance the knowledge and skills of personnel in operations job classifications.
3) Create and administrate over needs, job, and task analysis for operations job classifications.
4) Design and develop initial training and continuing education for operations job classifications, using a variety of instructional media.
5) Present training in the classroom, on-the-job, and simulator settings.
6) Conduct evaluations of student performance, training materials, and training effectiveness, including upkeep of training database and commitment tracking.
7) Develops and delivers simulation based training to support both initial and continuing distribution operations training.
8) Oversee training and support vendors to ensure that they meet APS training requirements.
9) Work with operations leaders to define/address personnel knowledge and skill gaps.
10) Maximize training resource utilization through technology, integration, and resource sharing.
11) Prepare training schedules that integrate department needs with training resources.
12) Promote training/line partnership by developing professional rapport with all customers.
13) Maintain instructional/technical proficiency by attending relevant continuing education.

Hybrid: Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person). 

In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location. 

  • Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).  
  • Working from a home office requires adequate technology and an appropriate ergonomic set up.  
  • Role types are subject to change based on business need. 

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