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Senior Shift Supervisor Jobs in Springfield, VA (NOW HIRING)

Royal Farms

Shift Leader

Brandywine, MD · On-site

$15.50 - $20/hr

Job Purpose The Shift Leader is a part-time leadership role responsible for the complete operations ... Supervises all store employees in the absence of a senior leader. Qualifications Required * * Must ...

Royal Farms

Shift Leader

Camp Springs, MD · On-site

$15.50 - $20/hr

Job Purpose The Shift Leader is a part-time leadership role responsible for the complete operations ... Supervises all store employees in the absence of a senior leader. Qualifications Required * * Must ...

Sunrise Senior Living

Senior Workday Analyst

Mclean, VA · On-site

$83K - $109K/yr

... supervisory organizations. - Identify root causes of data issues and drive remediation efforts ... of a shift * Tuition Reimbursement * In addition to base compensation, Sunrise may offer ...

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Senior Shift Supervisor information

What is a senior shift supervisor?

Senior Shift Supervisors are experienced professionals responsible for overseeing operations and staff during specific shifts in various industries such as retail, food service, or manufacturing. They ensure that daily tasks are completed efficiently, address any issues that arise, and serve as the main point of contact between frontline employees and upper management during their shift. In addition to supervising employees, they often handle scheduling, train new staff, and ensure company policies and safety standards are followed. Their leadership ensures smooth operational flow and high-quality service.

How does a senior shift supervisor balance managing team performance with handling operational issues during a shift?

A Senior Shift Supervisor must prioritize effective communication and delegation to balance team management with operational demands. This often involves monitoring workflow, addressing unexpected challenges such as staffing shortages or equipment malfunctions, and providing real-time coaching to ensure productivity and quality standards are met. The role requires adaptability, as supervisors frequently shift between supporting their team, resolving customer or client concerns, and collaborating with other departments to maintain smooth operations. Strong organizational skills and a proactive approach help ensure that both people management and operational tasks are handled efficiently.

What are the key skills and qualifications needed to thrive as a senior shift supervisor, and why are they important?

To thrive as a Senior Shift Supervisor, you need strong leadership, problem-solving abilities, and experience in operations management, often supported by a relevant associate or bachelor's degree. Familiarity with scheduling software, point-of-sale systems, and inventory management tools is typically required. Excellent communication, conflict resolution, and team motivation skills help you stand out in this supervisory role. These skills ensure smooth shift operations, effective team performance, and high-quality customer service.

What is the difference between Senior Shift Supervisor vs Shift Supervisor?

AspectSenior Shift SupervisorShift Supervisor
Required CredentialsHigh school diploma; experience in supervisory roles; sometimes certifications in safety or industry-specific trainingHigh school diploma; experience in supervisory or team lead roles; industry-specific knowledge
Work EnvironmentOversees multiple shifts, manages teams, ensures safety and productivitySupervises daily operations during a specific shift, manages team members
Employer & Industry UsageManufacturing, logistics, retail, hospitalityManufacturing, retail, food service, logistics

The main difference between a Senior Shift Supervisor and a Shift Supervisor lies in experience and scope. The Senior Shift Supervisor typically has more experience, oversees multiple shifts or teams, and may handle additional responsibilities like training or safety compliance. Both roles require similar credentials and are used across various industries such as manufacturing and retail. The senior role often involves leadership beyond daily supervision, making it suitable for those seeking career advancement.

What does a senior shift supervisor do?

A senior shift supervisor oversees daily operations during a specific shift, manages staff, ensures safety and quality standards are met, and addresses any issues that arise. They often coordinate with other supervisors and may be responsible for training, scheduling, and reporting performance metrics.

What cities near Springfield, VA are hiring for Senior Shift Supervisor jobs?

Cities near Springfield, VA with the most Senior Shift Supervisor job openings:

Senior Shift Supervisor jobs near you
Infographic showing various Senior Shift Supervisor job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 4% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Shift Leader

Royal Farms

Brandywine, MD • On-site

$15.50 - $20/hr

Part-time

Posted 16 days ago

Royal Farms rating

5.2

Company rating: 5.2 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

27th of 47 rated convenience stores

Job description

Job Purpose
The Shift Leader is a part-time leadership role responsible for the complete operations of the store while on duty. They act as the Person in Charge unless a more senior level manager is present. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. The Shift Leader will assist store management in customer service, product availability, execution of food service programs, safety, shift management, and vendor care. The Shift Leader will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, cost controls, and achieve established goals.
Essential Functions
Customer Service & Sales
    • Ensures every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service).
    • Coach and support team members in delivering consistent, friendly, and knowledgeable service to every customer.
    • Develop knowledge and awareness of current products, marketing programs, promotions, strategies, and initiatives; educate all retail team members.

Operations & Compliance
    • Oversee the full scope of shift operations as the Person in Charge (when more senior leader is not present), coordinating team responsibilities and addressing operational needs in real time.
    • Perform shift operational tasks including POS transactions, vendor check-in, and adherence to cash control standards
    • Oversee and hold team members (and self) accountable for compliance with policies, procedures, and safety requirements (people, safety, assets, cash, etc.).
    • Consistently follow all safety and security procedures to protect team members, customers, and company assets.

Food & Beverage Execution
    • Ensure the 24/7 execution of all food service and beverage programs: including proper ordering, production planning, product handling and appearance.
    • Maintain and drive high standards and expectations around food quality, food safety, merchandising, customer service, speed of service, and store cleanliness.

Store Appearance & Maintenance
    • Complete all store side work (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.)
    • Maintain a clean and organized work area to ensure safe working conditions.
    • Oversee equipment and facility upkeep by promptly reporting maintenance issues or hazards to the appropriate channels.

Additional Responsibilities
  • Demonstrate accountability by completing assigned tasks with attention to detail.
  • Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.
  • Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.
  • Performs other projects/duties as assigned.

Supervisory Responsibilities
  • Supervises all store employees in the absence of a senior leader.

Qualifications
Required
    • Must be at least 18 years old.
    • Must have a high school diploma or GED.
    • Must possess strong written, verbal, and interpersonal communication skills.
    • Must possess strong supervisory and organizational skills.
    • Demonstrated strong leadership skills.
    • Demonstrated ability to encourage, inspire, and develop team members.

Preferred
    • Minimum of 1 year of food service or retail management experience.
    • Internal candidates should be employed for at least 90 days.
    • A current ANSI-approved Food Safety Manager Certification.
    • Demonstrated ability to encourage, inspire, and develop team members.
    • Basic business math, accounting, computer, analytical, and decision-making skills.

Success Factors
  • Team Leadership - Demonstrates the ability to lead by example, motivate team members, and maintain a positive and productive work environment.
  • Operational Excellence - Consistently ensures adherence to company standards in food safety, cleanliness, customer service, and compliance with all policies and procedures.
  • Accountability - Takes ownership of individual responsibilities while holding team members accountable for performance, compliance, and adherence to company standards; provides constructive feedback and follows through on commitments.

Work Requirements
  • Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.
  • Must be able to perform repetitive physical tasks such as squatting, stooping, and crouching.
  • Flexible availability to work various shifts, including weekends, holidays, and overtime, as required by business needs
  • Must be or become Food Safety Certified within required timeframes and maintain certification thereafter.
  • Must successfully complete the required leadership classroom training curriculum at the designated training center in Baltimore, MD or Laurel, DE.
  • Must wear slip-resistant shoes while on duty

Pay Range
USD $15.50 - USD $20.00 /Hr.

What Royal Farms employees say

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About Royal Farms

Sourced by ZipRecruiter

Royal Farms, headquartered in Baltimore, MD, US, is a highly regarded player in the American convenience store industry. With an illustrious history extending back to 1959, the company began as a small dairy business and has since grown into an expansive network of convenience stores and gas stations. Recognized not only for their diverse product offerings, Royal Farms is also celebrated for their world-famous chicken, freshly prepared in-store, and winning accolades over big-name restaurants. The company, valuing impeccable customer service, takes pride in providing a clean, customer-friendly environment that blends the comfort of a convenience store with the services of a quick-stop restaurant.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Baltimore, MD, US

Year founded

1959

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