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At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

Reporting to the Director of Engineering, the Staff Software Engineer is a senior individual contributor responsible for designing, building, and scaling critical software systems that support Gifthealth’s core products and operations. This role provides deep technical expertise, sets engineering standards, and leads complex initiatives across teams without direct people leadership responsibilities. 

We are seeking a Staff Software Engineer to partner closely with product, design, and engineering leadership to solve ambiguous problems and drive long-term technical strategy. This position has significant influence on system architecture, reliability, and developer effectiveness, ensuring alignment with organizational goals, operational excellence, and compliance standards.

• Designs and implements scalable, reliable, and secure software systems for core Gifthealth platforms
• Leads technical architecture decisions and drive long-term platform evolution
• Provides technical leadership, code reviews, and mentorship to engineers across teams
• Collaborates with Product, Design, and stakeholders to translate business needs into technical solutions
• Identifies and reduces technical debt; improve system performance, observability, and reliability
• Establishes and upholds engineering best practices, standards, and documentation

• Education: 
• Bachelor’s degree in computer science, engineering, or related field OR equivalent professional experience (Required)
• Advanced degree in Computer Science or related technical field (Preferred)
• Licensure/Certification: None
• Experience: 
• 8+ years of professional software engineering experience (Required)
• Demonstrated experience designing and operating production-grade systems at scale (Required)
• Experience operating in high-growth or regulated environments (Preferred)
• Prior experience functioning as a staff or principal-level engineer (Preferred)
• Knowledge, Skills, & Abilities:  
• Knowledge of modern software architecture patterns (modularity, event-driven systems, APIs); Cloud-native systems (AWS, GCP, or Azure); and data modeling, distributed systems, and system reliability principles (Required)
• Knowledge of healthcare, pharmacy, or regulated industry environments (HIPAA); Domain-driven design and platform engineering concepts (Preferred)
• Advanced proficiency in at least one backend language (e.g., Ruby, Elixir, Python, Java, Go, or Node.js) (Required)
• Designing and reviewing complex systems and APIs skills (Required)
• Debugging and resolving production issues in distributed systems skills (Required)
• Frontend or mobile experience (Hotwire, React, TypeScript, etc.) skills (Preferred)
• Infrastructure-as-code and CI/CD tooling skills (Preferred)
• Ability to independently lead complex, ambiguous technical initiatives (Required)
• Ability to influence technical direction across teams without formal authority (Required)
• Ability to translate business strategy into scalable technical solutions (Preferred)

Work Environment

• Location: Remote
• Schedule: Daytime hours Monday through Friday with night and weekend hours on occasion as determined by the needs of the business.
• Regular meetings with internal Engineering Managers, Product Managers, Designers, Senior and Staff Engineers, and Infrastructure/Security teams. This role may also have meetings with external technology vendor and platform partner representatives.

• Must be able to remain in a stationary position for extended periods while writing or reviewing documentation
• Must be able to work on a computer for the entire shift
• Must be able to attend virtual meetings with cross-functional teams.

Status: Full-time
FLSA: Exempt  

Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. 

We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.