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Senior Residential Counselor Jobs in Springfield, MA

Senior Claim Technical Specialist

Hartford, CT ยท On-site

$110K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Directing counsel in the defense of litigated claims in accordance with established litigation ... residential adjuster licenses. * A Plus: Senior Claim Law Associate (SCLA), Casualty Claim Law ...

Senior Residential Counselor information

See Springfield, MA salary details

$24.9K

$80K

$162.9K

How much do senior residential counselor jobs pay per year?

As of Aug 19, 2026, the average yearly pay for senior residential counselor in Springfield, MA is $80,006.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $102,600.00 per year, depending on experience, location, and employer.

What is a senior residential counselor?

Senior Residential Counselors are experienced professionals who provide guidance, support, and supervision to residents in group homes, treatment centers, or similar residential facilities. They are responsible for ensuring the safety and well-being of residents, facilitating daily activities, and implementing individualized treatment plans. In addition to direct care duties, Senior Residential Counselors often mentor junior staff, handle crisis situations, and communicate with families and other service providers. Their role is crucial in creating a supportive and structured environment that promotes personal growth and recovery.

What are some common challenges faced by senior residential counselors, and how can they effectively address them?

Senior Residential Counselors often encounter challenges such as managing complex client behaviors, maintaining clear boundaries, and ensuring a safe, supportive living environment. To navigate these, counselors benefit from strong communication skills, ongoing training in crisis intervention, and collaboration with multidisciplinary teams. Building rapport with residents while adhering to organizational policies is key, as is participating in regular supervision and team meetings to share strategies and receive support. These approaches help foster a stable environment conducive to clients' growth and recovery.

What are the key skills and qualifications needed to thrive as a senior residential counselor, and why are they important?

To thrive as a Senior Residential Counselor, you need a background in psychology, social work, or a related field, along with experience in residential care and crisis intervention. Familiarity with case management software, incident reporting systems, and sometimes certifications like CPR/First Aid are typically required. Strong interpersonal skills, leadership, and emotional resilience help you support residents and guide junior staff. These skills ensure the safety, well-being, and personal growth of residents while maintaining a positive and effective living environment.

What cities near Springfield, MA are hiring for Senior Residential Counselor jobs?

Cities near Springfield, MA with the most Senior Residential Counselor job openings:

Infographic showing various Senior Residential Counselor job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $80,006 per year, or $38.5 per hour.

Senior Supports - ADL Counselor

Windsor Independent Living Association

Windsor, CT โ€ข On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Job description

Senior Supports - WILA

Company Overview
The Windsor Independent Living Association (WILA) is a private, not for Profit Corporation, established in 1976 for the purpose of supporting adults with intellectual/developmental disabilities in north central Connecticut. WILA's Mission is to assist people with developmental disabilities in their efforts to live full lives as integral, respected members of the community.

WILA provides community-based group homes, supervised apartments, supported employment and non-vocational daytime programming, for people of all abilities, in a variety of settings. All services are person- centered and carefully crafted to meet the individual needs, values and preferences of each participant while promoting independence. Over the last four plus decades, WILA has earned a reputation for providing the highest quality services.

Our Core Values


COHESIVENESS

We focus on unity – working together to find solutions as a united front

RESPECT

We are mindful of how we treat and talk to each other

COMPASSION

We offer kindness to each other

AUTHENTICITY

We are receptive of others, encouraging them to ‘show up’ as they are

POSITIVE ATTITUDE

We smile, greet each other and are welcoming each other.

Position Summary & Key Areas of Ownership

The goal of the Day Program is health and wellness, meaningful daytime, and lifelong learning. This position provides direct support to individuals of the residence, as well as meaningful day-to-day activities. This position requires daily documentation for consistent and billing with Medicaid.


Schedule: Monday through Friday – 8am – 4pm (40 hours weekly).


Salary Range: $18.00 to $20.00, per hour.


Core Responsibilities

  • Advocating for individuals to lead self-directed lives; engage individuals daily to provide meaningful day programming: plan, schedule and participate in various therapeutic activities; day to day problem solving; completion of all required documentation for Medicaid billing; transporting individuals to activities; readying clients for the day and providing hands on care for those needing assistance with ADL and hygiene skills; administering medication; professional communication with the individuals, their families, co-workers, and supervisors.
  • Participate in all meetings.
  • Perform other duties as assigned.

Skills and Requirements

  • Must possess a high school degree or GED certification; a college degree is preferred.
  • Experience working with individuals with intellectual and developmental disabilities, preferably in a residential setting; day program experience preferred.
  • Ability to collaborate with leadership and stakeholders and work with diverse teams.
  • Active CPR, First Aid and DDS Medication Administration Certification.
  • Proficient in Microsoft Application and Therap.
  • Excellent documentation skills.
  • Must possess an active DDS Medication Certification***

What We Have to Offer

Windsor Independent Living Association offers a professional working environment that promotes teamwork, creativity, and compassion for those we serve and work alongside of.

  • Competitive base salary
  • Exciting work culture
  • Amazing benefits – Health, Dental, Vision, 401k, and Life Insurance
  • Career Growth
  • Vacation, Personal, Sick Time and Holidays