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Job Title: Cloud Infrastructure, Engineer II
Location: Seaford, Delaware
System One is seeking a Cloud Engineer II for a permanent opportunity in Seaford, DE. The Cloud Engineer II plays a critical role in the design, implementation, and ongoing support of infrastructure across Amazon Web Services (AWS) and Microsoft Azure. As a core member of the Cloud Infrastructure group, you will partner closely with the Cloud Engineering Team, Technology Services senior staff, and leadership to deliver reliable, secure, and scalable cloud solutions that keep business operations running smoothly. This role is responsible for the ownership of cloud infrastructure design, system uptime, automation, and optimization-while serving as the lead for Cloud Infrastructure on technology initiatives and company-wide projects. From day-to-day administration to strategic planning, your work ensures both stability and innovation across our technology ecosystem.
Cloud Infrastructure

• Plan, document, administer, and maintain hosted and cloud infrastructure in alignment with Technology Services standards.
• Design and implement cloud monitoring tools to provide visibility into performance, capacity, utilization, and system health.
• Develop and maintain cloud systems following the AWS Well-Architected Framework.
• Ensure high availability, scalability, and reliability across AWS and Azure environments.

System Administration

• Senior-level administration of Linux and Windows systems.
• Support DevOps initiatives and cloud-based development workflows.
• Design and execute tests and evaluations of IaaS systems.
• Develop and maintain processes for backups, archival and purge cycles, patch management, security updates, and data center maintenance.
• Perform day-to-day administration of AWS and Azure resources, proactively monitoring and resolving issues.
• Maintain infrastructure standards, governance processes, and performance metrics to ensure enterprise value delivery.

Security & Compliance

• Design and maintain operating systems, backup solutions, and disaster recovery strategies.
• Perform scheduled disaster recovery and business continuity exercises in cloud environments.
• Participate in annual penetration testing with third-party vendors.
• Ensure compliance with industry and standard practices.
• Assist in the development of security policies, standards, and procedures.
• Implement and maintain AWS and Azure security best practices in partnership with the Security Team.
• Provide system testing and quality assurance for new and updated systems.

Automation

• Develop and maintain automation scripts to streamline deployment and management.
• Implement Infrastructure as Code (IaC) using Terraform or CloudFormation.
• Assist with automation practices that promote consistency, reliability, and operational efficiency.

Collaboration & Documentation

• Work closely with the Cloud Engineering Team, Technology Services leadership, and cross-functional partners on new initiatives and break/fix requests.
• Develop and maintain accurate documentation for cloud infrastructure systems.
• Contribute to future-state planning, technical roadmaps, and enterprise architecture alignment.

Performance Monitoring & Optimization

• Monitor infrastructure performance, capacity, and system response times.
• Maintain monitoring configurations for all critical systems.
• Develop and implement best practices around performance SLAs.
• Provide cost optimization reporting to Infrastructure leadership.

Education & Experience:

• BA/BS (4-year degree) or equivalent experience.
• 6+ years of Linux administration, including recent cloud-based experience.
• Experience administering AWS Cloud, Azure Entra (Azure AD), Fortinet, LAN/WAN networks, and DNS.
• Experience with automation tools such as Bash, Ansible, Python, and platforms including Ansible, Chef, or Puppet.
• Experience administering database systems (MySQL).

Technical Proficiency

• Strong knowledge of AWS services (EC2, S3, RDS, Lambda, VPC, DRS, SES, and more).
• Proficiency deploying and administering REST APIs.
• Experience with cloud monitoring tools such as Datadog and Rapid7.
• Proficiency with CI/CD pipelines (Jenkins, GitLab CI).
• Understanding of Agile and DevOps methodologies.
• AWS certifications (Solutions Architect, SysOps Administrator) are a plus.

Work Environment / Physical Demands

• This role operates in a physical office environment with hybrid (partially remote) eligibility.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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