The Senior Specialist partners closely with Product Management, Catalog, Engineering, Quality ... Experience with Zendesk or similar customer support platforms.
The Senior Specialist partners closely with Product Management, Catalog, Engineering, Quality ... Experience with Zendesk or similar customer support platforms.
Senior Platform Engineer information
See German, IL salary details
$56.6K - $67.3K
1% of jobs
$67.3K - $78.1K
3% of jobs
$78.1K - $88.8K
7% of jobs
$99.3K is the 25th percentile. Wages below this are outliers.
$88.8K - $99.5K
14% of jobs
$99.5K - $110.3K
17% of jobs
The median wage is $114.7K / yr.
$110.3K - $121K
19% of jobs
$121K - $131.7K
13% of jobs
$133K is the 75th percentile. Wages above this are outliers.
$131.7K - $142.4K
11% of jobs
$142.4K - $153.2K
7% of jobs
$153.2K - $163.9K
5% of jobs
$163.9K - $174.6K
3% of jobs
$56.6K
$120.4K
$174.6K
How much do senior platform engineer jobs pay per year?
As of Aug 19, 2026, the average yearly pay for senior platform engineer in German, IL is $120,430.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,400.00 and $136,600.00 per year, depending on experience, location, and employer.
What is a senior platform engineer?
A Senior Platform Engineer is responsible for designing, building, and maintaining scalable infrastructure and developer platforms. They optimize system reliability, automate deployments, and ensure efficient cloud or on-prem environments. This role requires deep expertise in infrastructure-as-code, CI/CD pipelines, cloud services, and system monitoring. They collaborate with development teams to enhance performance, security, and scalability.
What does a senior platform engineer do?
A typical day for a Senior Platform Engineer involves designing and implementing platform solutions, optimizing infrastructure for scalability and reliability, and troubleshooting complex technical issues across multiple systems. You’ll work closely with software development, DevOps, and security teams to ensure smooth deployment and operation of applications. Additionally, you may participate in code reviews, develop automation scripts, and mentor junior engineers. Most senior platform engineers balance hands-on coding with architectural planning and team collaboration.
What are the key skills and qualifications needed to thrive as a senior platform engineer?
To thrive as a Senior Platform Engineer, you need deep expertise in systems architecture, cloud technologies (such as AWS, Azure, or GCP), infrastructure automation, and strong programming skills, typically backed by a degree in computer science or a related field. Familiarity with tools like Docker, Kubernetes, Terraform, and CI/CD pipelines, as well as certifications like AWS Certified Solutions Architect, are highly valuable. Strong problem-solving abilities, effective communication, and the ability to mentor junior engineers help individuals excel in this role. These skills ensure platforms are scalable, secure, and maintainable, and support high-performance engineering teams.
What cities near German, IL are hiring for Senior Platform Engineer jobs?
Cities near German, IL with the most Senior Platform Engineer job openings:
Full-time
Posted 28 days ago
Job description
Position Summary
The Senior Automotive Technical Services Specialist serves as the company's senior technical resource for advanced customer support and product troubleshooting. This role provides technical assistance to customers, distributors, retailers, installers, and internal teams while serving as the primary escalation point for complex technical issues. The Senior Specialist partners closely with Product Management, Catalog, Engineering, Quality, Claims, Sales, and Customer Service to resolve technical concerns, improve customer support resources, and ensure exceptional technical service.
Key Responsibilities
Advanced Technical Support
• Respond to customer and internal technical inquiries regarding product installation, application, operation, and performance.
• Troubleshoot complex technical issues and serve as the primary escalation point for concerns requiring advanced diagnostics.
• Confirm product applications using approved catalog resources and assist with challenging product interchange requests.
• Assist customers in selecting the appropriate replacement part when technical expertise is required.
• Provide technical guidance regarding product selection, installation procedures, and product operation.
• Support the Technical Services team during periods of high customer demand.
• Determine appropriate resolution paths and coordinate with Product Management, Catalog, Engineering, Quality, Claims, and Customer Service when additional expertise is required.
• Document technical findings, customer interactions, and recommended actions.
Technical Leadership
• Mentor and provide technical guidance to Automotive Technical Services Associates and other internal team members.
• Assist with onboarding and technical development of Technical Services personnel.
• Promote consistent troubleshooting methodologies and customer support best practices.
• Serve as the department's subject matter expert for advanced technical issues.
Knowledge & Technical Content
• Lead the development and maintenance of technical knowledge base content.
• Provide technical expertise for installation guides, FAQs, technical service bulletins, and training materials.
• Identify recurring technical questions and recommend improvements to customer support documentation.
• Support Product Management by providing technical expertise during new product launches and product changes.
Cross-Functional Support
• Partner with Product Management, Catalog, Engineering, Quality, and Claims to resolve complex customer concerns.
• Communicate recurring field observations and customer feedback to appropriate departments.
• Identify opportunities to improve application data, technical documentation, and customer support resources.
• Represent the company during customer visits, technical meetings, training events, and trade shows when technical expertise is required.
- Associate degree or equivalent automotive technical education preferred.
- 5+ years of progressive automotive aftermarket or automotive repair experience.
- Experience as an automotive technician, master technician, shop foreman, manufacturer technical support representative, or senior aftermarket technical support professional.
- Advanced diagnostic and troubleshooting skills.
- Strong working knowledge of filtration, cooling, ignition, steering, wiper systems, and other common automotive aftermarket replacement parts.
- Familiarity with automotive catalog systems, electronic parts lookup tools, and application data.
- Excellent verbal and written communication skills.
- Strong analytical, organizational, and problem-solving skills.
- Proficiency with Microsoft Office and customer support software.
- ASE Master Technician Certification or multiple ASE Certifications.
- Experience mentoring or coaching technical personnel.
- Experience supporting automotive aftermarket manufacturers, distributors, or retailers.
- Experience developing technical documentation, technical service bulletins, or training materials.
- Experience with Zendesk or similar customer support platforms.
About Premium Guard
Sourced by ZipRecruiter
Industry
Motor vehicle manufacturing
Company size
1 - 10 Employees
Headquarters location
New York, NY, US
Year founded
1996