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Senior Field Service Engineer Jobs in Westerly, RI

LanceSoft, Inc.

Field Engineer 3

Groton, CT · On-site

LanceSoft, Inc. is a company providing IT support services, and they are seeking a Field Engineer 3 to deliver desktop and field support for hardware, software, and network systems. The role involves ...

LanceSoft, Inc.

Field Engineer 3

New London, CT · On-site

LanceSoft, Inc. is a company providing IT support services, and they are seeking a Field Engineer 3 to deliver desktop and field support for hardware, software, and network systems. The role involves ...

SPECTRUM

Field Service Technician

North Windham, CT

$20/hr

... a Field Technician at Spectrum, you will be on the front lines, installing and repairing services ... Beyond our connectivity solutions, we also provide local news, programming and regional sports via ...

Unisys

Sr Tech Field Eng

Norwich, CT · On-site

Provides the full range of Field Engineering support for an assigned base of large / complex clients. Takes complete ownership of onsite service activity. Performs advanced-level maintenance on all ...

Unisys

Sr Tech Field Eng

Norwich, CT · On-site

What success looks like in this role: • Provides the full range of Field Engineering support for an assigned base of large / complex clients. • Takes complete ownership of onsite service activity ...

ThayerMahan

Senior Mechanical Engineer

Groton, CT · On-site

$103K - $137K/yr

Senior Mechanical Engineer Location: Groton, CT (In-Person, Full-Time) Department: Mechanical ... Work cross-functionally with electrical, software, and field operations teams to ensure cohesive ...

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Senior Field Service Engineer information

See Westerly, RI salary details

$44.8K

$93.6K

$152.1K

How much do senior field service engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for senior field service engineer in Westerly, RI is $93,648.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $109,800.00 per year, depending on experience, location, and employer.

How does a senior field service engineer typically collaborate with clients and internal teams during complex technical projects?

Senior Field Service Engineers often serve as the primary point of contact between clients and their company’s technical teams. They are responsible for managing onsite installations, troubleshooting, and maintenance, while also relaying client feedback and requirements to engineering or product teams. Effective communication and coordination are essential, as these engineers frequently work alongside project managers, sales engineers, and customer support to ensure project success. Building strong client relationships and providing technical guidance is a key part of their role, especially when addressing unexpected issues in the field.

What is the difference between Senior Field Service Engineer vs Field Service Engineer?

AspectSenior Field Service EngineerField Service Engineer
CredentialsTypically requires more experience, advanced certifications, and sometimes specialized trainingEntry to mid-level certifications, less experience required
Work EnvironmentMore complex service tasks, troubleshooting, and customer trainingBasic installation, maintenance, and troubleshooting
Employer & Industry UsageUsed in industries like manufacturing, telecommunications, and medical equipmentCommon across similar industries, often as entry-level or mid-level roles

The main difference between a Senior Field Service Engineer and a Field Service Engineer lies in experience, complexity of tasks, and certifications. Senior roles involve more advanced troubleshooting, customer training, and often require more specialized skills. Both roles are vital in industries like manufacturing, telecommunications, and medical equipment, but the senior position typically demands a higher level of expertise and responsibility.

What does a senior field service engineer do?

A Senior Field Service Engineer is responsible for installing, maintaining, and repairing complex equipment and systems at customer sites. They often work with highly technical machinery, such as industrial automation systems, medical devices, or telecommunications equipment. In addition to hands-on technical work, they provide expert troubleshooting, train customers or junior engineers, and ensure that equipment operates according to manufacturer standards. Their role may also include documenting service activities and recommending system upgrades to improve reliability and performance.

How much does a senior field service engineer make?

The average salary for a senior field service engineer typically ranges from $70,000 to $100,000 annually, depending on experience, certifications, and industry. In Florida, salaries may be slightly lower or higher based on regional demand and company size, with additional compensation often including overtime and on-call pay.

What are the key skills and qualifications needed to thrive as a senior field service engineer?

To thrive as a Senior Field Service Engineer, you need advanced troubleshooting, mechanical and electrical expertise, and typically a degree in engineering or a related field. Familiarity with diagnostic tools, specialized maintenance software, and certifications such as CompTIA or OEM-specific credentials are commonly required. Excellent problem-solving abilities, customer service skills, and effective communication make someone stand out in this position. These skills ensure prompt and reliable equipment servicing, minimize downtime, and foster strong client relationships.
What cities near Westerly, RI are hiring for Senior Field Service Engineer jobs? Cities near Westerly, RI with the most Senior Field Service Engineer job openings:
Senior Field Service Engineer jobs near you

Service Engineer - Syracuse, NY

Hexagon AB

North Kingstown, RI • On-site

$32 - $34/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Service Engineer - Syracuse, NY
Summary
Hexagon's Manufacturing Intelligence Business Area is seeking a Service Engineer in our Syracus, NY location.
At Hexagon's Manufacturing Intelligence Business Area, we're helping shape the future of industry with cutting-edge technologies that enable the development of the next generation of products. With a global reach and a vast portfolio that includes advanced sensors, factory automation, and simulation tools, we foster innovation and transformation in manufacturing.
Why Join Us?
  • Be part of a global leader in industrial intelligence.
  • Work remotely and travel to customer sites across the region without having to fly across the country.
  • Collaborate with a forward-thinking team dedicated to innovation and excellence in customer service.
  • Learn from a long-tenured existing team with deep product and customer experiences.

About the Role
As a Field Service Engineer, you'll play a critical role in ensuring our customers' success by maintaining and optimizing our high-precision Coordinate Measuring Machines (CMM) and related equipment. You'll work independently, troubleshoot complex mechanical and electronic systems, and have the opportunity to develop your skills through exposure to innovative technologies
What You'll Do
As a Service Engineer, you will play a critical role in ensuring customer success by installing, maintaining, troubleshooting, and optimizing high-precision Coordinate Measuring Machines (CMM) and related equipment. You will work independently in customer manufacturing environments, diagnose complex mechanical and electronic systems, and deliver exceptional service that strengthens long-term customer relationships.
  • Install, repair, troubleshoot, calibrate, and maintain CMM systems at customer locations.
  • Diagnose mechanical, electrical, and software-related system issues and implement corrective actions.
  • Provide technical training and operational guidance to customers on machine operation and preventative maintenance.
  • Accurately document service activities and submit detailed service reports.
  • Partner cross-functionally with technical support and engineering teams to resolve complex issues.
  • Deliver high levels of customer satisfaction while managing service schedules effectively.
  • Travel throughout the upstate NY territory (up to 100%) to support customer needs.
  • Lift and move equipment weighing up to 75 pounds unassisted and work a minimum of 40 hours per week, including overtime as required to meet customer needs.

Qualifications
  • Must be located in Syracuse or Utica, NY
  • Technical degree (Technical School, Associate, or Bachelor's) in Electronics, Industrial Mechanics, Mechatronics, or related field, or Military Technical School training and experience.
  • Hands-on experience using hand tools and basic electrical test equipment.
  • Working knowledge of Microsoft operating systems.
  • Strong mechanical, electrical, and software troubleshooting capabilities.
  • Strong problem-solving skills and ability to work independently in dynamic environments.
  • Excellent communication and customer service skills.
  • Ability to regularly lift and move equipment weighing up to 75 pounds.
  • Prior experience with CMM equipment or industrial automation is preferred.

Work Environment
Employees must be able to perform each essential job function satisfactorily and, if requested, reasonable accommodation may be provided to enable employees with disabilities to perform essential job functions, absent undue hardship.
This role is primarily field-based, supporting customers at manufacturing and industrial worksites across the upstate NY region.
  • Frequently required to stand, walk, bend, kneel, and work in industrial environments.
  • Regularly lift and/or move equipment up to 75 pounds.
  • Manual dexterity required for tool usage, keyboard use, and equipment handling.
  • Specific vision abilities required include close vision, depth perception, and focus adjustment.
  • Frequently communicates with customers and internal teams.
  • Noise levels may range from low to moderate in customer facilities.
  • Personal Protective Equipment (PPE) provided as required.
  • Travel required up to 100% within the Orlando territory.

What We Offer
  • Competitive salary with performance-based bonus opportunities.
  • Comprehensive healthcare benefits (medical, dental, vision), including Health Savings Accounts (HSA) with employer contributions.
  • Paid time off (PTO), including holidays and parental leave.
  • 401(k) with generous employer match and tuition reimbursement to support your professional development.
  • Access to supplemental health benefits, legal assistance, commuter benefits, and identity protection plans.
  • Opportunities to grow and move within a global company known for innovation and employee development.

Pay:
$32-$34/hr
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