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Senior Field Service Engineer Jobs in Springfield, VA

Field Service Engineer

Washington, DC · On-site +1

$66K - $109K/yr

The Field Service Engineer (FSE) provides technical expertise and leadership in the installation, maintenance, troubleshooting, and repair of complex equipment and systems. This role operates ...

A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting, setting up complex systems, and have a passion for learning new technology. You will be ...

Field Service Engineer

Leesburg, VA · On-site

$74K - $128K/yr

Field Service Engineer - Northern Virginia: Leesburg, Manassas, Sterling Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by ...

Field Service Engineer

Alexandria, VA · On-site

$73K - $126K/yr

Field Service Engineer Location: Alexandria, VA/Baltimore, MD Are you looking for a company that empowers talent? Here at Siemens, we take pride in enabling sustainable progress through technology.

Field Service Engineer Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage of Travel Required: Up to ...

Field Service Engineer

Manassas, VA · On-site

$37 - $51.20/hr

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use ...

Field Service Engineer

Manassas, VA · On-site

$37 - $51.20/hr

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use ...

Field Service Engineer

Manassas, VA · On-site

$37 - $51.20/hr

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use ...

Eaton's Engineering Service & Systems Division is seeking a Senior Field Service Representative to join our team. Eaton has the largest and most experienced team of field services technicians and ...

Eaton's Engineering Service & Systems Division is seeking a Senior Field Service Representative to join our team. Eaton has the largest and most experienced team of field services technicians and ...

Showing results 21-40

Senior Field Service Engineer information

See Springfield, VA salary details

$46.7K

$97.6K

$158.6K

How much do senior field service engineer jobs pay per year?

As of Sep 14, 2026, the average yearly pay for senior field service engineer in Springfield, VA is $97,644.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $114,500.00 per year, depending on experience, location, and employer.

What does a senior field service engineer do?

A Senior Field Service Engineer is responsible for installing, maintaining, and repairing complex equipment and systems at customer sites. They often work with highly technical machinery, such as industrial automation systems, medical devices, or telecommunications equipment. In addition to hands-on technical work, they provide expert troubleshooting, train customers or junior engineers, and ensure that equipment operates according to manufacturer standards. Their role may also include documenting service activities and recommending system upgrades to improve reliability and performance.

What are the key skills and qualifications needed to thrive as a senior field service engineer?

To thrive as a Senior Field Service Engineer, you need advanced troubleshooting, mechanical and electrical expertise, and typically a degree in engineering or a related field. Familiarity with diagnostic tools, specialized maintenance software, and certifications such as CompTIA or OEM-specific credentials are commonly required. Excellent problem-solving abilities, customer service skills, and effective communication make someone stand out in this position. These skills ensure prompt and reliable equipment servicing, minimize downtime, and foster strong client relationships.

How does a senior field service engineer typically collaborate with clients and internal teams during complex technical projects?

Senior Field Service Engineers often serve as the primary point of contact between clients and their company’s technical teams. They are responsible for managing onsite installations, troubleshooting, and maintenance, while also relaying client feedback and requirements to engineering or product teams. Effective communication and coordination are essential, as these engineers frequently work alongside project managers, sales engineers, and customer support to ensure project success. Building strong client relationships and providing technical guidance is a key part of their role, especially when addressing unexpected issues in the field.

What is the difference between Senior Field Service Engineer vs Field Service Engineer?

AspectSenior Field Service EngineerField Service Engineer
CredentialsTypically requires more experience, advanced certifications, and sometimes specialized trainingEntry to mid-level certifications, less experience required
Work EnvironmentMore complex service tasks, troubleshooting, and customer trainingBasic installation, maintenance, and troubleshooting
Employer & Industry UsageUsed in industries like manufacturing, telecommunications, and medical equipmentCommon across similar industries, often as entry-level or mid-level roles

The main difference between a Senior Field Service Engineer and a Field Service Engineer lies in experience, complexity of tasks, and certifications. Senior roles involve more advanced troubleshooting, customer training, and often require more specialized skills. Both roles are vital in industries like manufacturing, telecommunications, and medical equipment, but the senior position typically demands a higher level of expertise and responsibility.

What cities near Springfield, VA are hiring for Senior Field Service Engineer jobs?

Cities near Springfield, VA with the most Senior Field Service Engineer job openings:

Field Service Engineer

Washington, DC • On-site, Remote

Bio-Techne
Biotechnology Research and Development • 1 - 5K employees

$66K - $109K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago


Bio-Techne rating

8.4

Company rating: 8.4 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.

Pay Range:

$66,500.00 - $109,250.00

Job Summary:The Field Service Engineer (FSE) provides technical expertise and leadership in the installation, maintenance, troubleshooting, and repair of complex equipment and systems. This role operates independently with minimal supervision, ensuring exceptional customer satisfaction through timely communication, strategic problem-solving, and proactive issue resolution. The FSE also serves as a technical resource to peers and junior engineers, while contributing feedback and insights that enhance product performance and service processes.

Key Responsibilities:

Customer Support & Communication

  • Provide timely, appropriate, and professional communication with customers and internal stakeholders.

  • Adapt communication methods to suit the audience, including customers, peers, and leadership.

  • Proactively follow up with customers to ensure resolution and satisfaction, escalating as necessary.

  • Manage customer appointments from scheduling to completion and produce detailed service and technical documentation.

Technical Expertise

  • Demonstrate proficiency in assigned product lines and related systems.

  • Independently troubleshoot complex hardware and software issues with minimal external support.

  • Assimilate information from multiple sources to diagnose and resolve challenging service problems.

  • Predict parts requirements in advance to ensure efficient first-time fix rates.

  • Identify and propose solutions for technical or process gaps within the service operation.

Leadership & Collaboration

  • Serve as a trusted technical resource for Field Service Engineers and Associates.

  • Collaborate cross-functionally with R&D, Product Support, and Engineering on projects and new product development initiatives.

  • Strategize and manage customer escalations, propose actionable solutions and drive resolution.

Operational Excellence

  • Work independently with consistent accuracy, accountability, and attention to detail.

  • Execute assigned service tasks efficiently, maintaining compliance with company standards and customer expectations.

  • Exhibit innovation in service delivery, process improvement, and problem-solving.

  • Maintain accurate service records, reports, and documentation in accordance with company requirements.

Qualifications:

  • Bachelor's degree in Engineering, Electronics, or a related technical discipline (or equivalent experience).

  • 5+ years of field service or technical support experience, preferably in a complex equipment or systems environment.

  • Proven ability to independently diagnose and repair advanced hardware and software issues.

  • Strong communication and interpersonal skills across technical and non-technical audiences.

  • Demonstrated leadership, mentoring, and coaching experience.

  • Excellent organizational and time management abilities.

  • Commitment to continuous improvement and innovation.

Key Competencies

  • Technical Mastery & Analytical Thinking

  • Effective Communication & Customer Focus

  • Leadership & Mentorship

  • Problem Solving & Innovation

  • Accountability & Independence

  • Collaboration & Cross-Functional Engagement

Why Join Bio-Techne:

  • We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
  • We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
  • We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
  • We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
  • We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
  • We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Bio-Techne is an E-Verify Employer in the United States.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.


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