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Senior Field Service Engineer Jobs in Rochester, MA

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The job with OST Services (a subsidiary of LISEGA, Inc.) involves the Field Service Engineer ideally having five plus years of experience with pipe supports, restraints and snubbers. The work will be ...

... Engineering, or a related field. The role is designed to provide hands-on experience in a professional IT environment while assisting the IT team with day-to-day end-user technology needs. The ...

Are you a high performance industrial maintenance technician that is in service now or plant maintenance that wants to move into field service and travel in a state wide regional territory. We are ...

Are you a high performance industrial maintenance technician that is in service now or plant maintenance that wants to move into field service and travel in a state wide regional territory. We are ...

Senior Project Engineer

RI · Remote

$101K - $132K/yr

Senior Engineering Manager __ In this role, you will act as a design authority for an engineering ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

Works with Site Manager and Sr. Field Service Technicians to identify improvement needs and ... Able to work with all levels of maintenance, engineering, and management. * Knowledge of Microsoft ...

S. on ABB's dime as field service resources receive comprehensive travel and lodging accommodations ... Progressive electrical engineering experience - HS diploma/GED with 10+ years handson experience;

Works with Site Manager and Sr. Field Service Technicians to identify improvement needs and ... Able to work with all levels of maintenance, engineering, and management. * Knowledge of Microsoft ...

S. on ABB's dime as field service resources receive comprehensive travel and lodging accommodations ... Progressive electrical engineering experience - HS diploma/GED with 10+ years handson experience;

Perform advanced field service tasks - Troubleshoot, diagnose, and resolve complex technical issues ... Progressive electrical engineering experience - HS diploma/GED with 10+ years handson experience;

Perform advanced field service tasks - Troubleshoot, diagnose, and resolve complex technical issues ... Progressive electrical engineering experience - HS diploma/GED with 10+ years handson experience;

The Field Customer Service Engineer serves as primary customer contact on technical and service-related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic ...

The Field Service Representative works closely with Business Development, Sales, Program Management, and Engineering to ensure successful product deployment, gather customer feedback, and enhance ...

Our business reach spans satellite television service, live-streaming and on-demand programming ... As a Field Service Manager you will be responsible for 8-10 technicians who you will be directing ...

Our business reach spans satellite television service, live-streaming and on-demand programming ... As a Field Service Manager you will be responsible for 8-10 technicians who you will be directing ...

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Senior Field Service Engineer information

See Rochester, MA salary details

$45.7K

$95.6K

$155.2K

How much do senior field service engineer jobs pay per year?

As of Aug 28, 2026, the average yearly pay for senior field service engineer in Rochester, MA is $95,570.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,400.00 and $112,100.00 per year, depending on experience, location, and employer.

What does a senior field service engineer do?

A Senior Field Service Engineer is responsible for installing, maintaining, and repairing complex equipment and systems at customer sites. They often work with highly technical machinery, such as industrial automation systems, medical devices, or telecommunications equipment. In addition to hands-on technical work, they provide expert troubleshooting, train customers or junior engineers, and ensure that equipment operates according to manufacturer standards. Their role may also include documenting service activities and recommending system upgrades to improve reliability and performance.

What are the key skills and qualifications needed to thrive as a senior field service engineer?

To thrive as a Senior Field Service Engineer, you need advanced troubleshooting, mechanical and electrical expertise, and typically a degree in engineering or a related field. Familiarity with diagnostic tools, specialized maintenance software, and certifications such as CompTIA or OEM-specific credentials are commonly required. Excellent problem-solving abilities, customer service skills, and effective communication make someone stand out in this position. These skills ensure prompt and reliable equipment servicing, minimize downtime, and foster strong client relationships.

How does a senior field service engineer typically collaborate with clients and internal teams during complex technical projects?

Senior Field Service Engineers often serve as the primary point of contact between clients and their company’s technical teams. They are responsible for managing onsite installations, troubleshooting, and maintenance, while also relaying client feedback and requirements to engineering or product teams. Effective communication and coordination are essential, as these engineers frequently work alongside project managers, sales engineers, and customer support to ensure project success. Building strong client relationships and providing technical guidance is a key part of their role, especially when addressing unexpected issues in the field.

What is the difference between Senior Field Service Engineer vs Field Service Engineer?

AspectSenior Field Service EngineerField Service Engineer
CredentialsTypically requires more experience, advanced certifications, and sometimes specialized trainingEntry to mid-level certifications, less experience required
Work EnvironmentMore complex service tasks, troubleshooting, and customer trainingBasic installation, maintenance, and troubleshooting
Employer & Industry UsageUsed in industries like manufacturing, telecommunications, and medical equipmentCommon across similar industries, often as entry-level or mid-level roles

The main difference between a Senior Field Service Engineer and a Field Service Engineer lies in experience, complexity of tasks, and certifications. Senior roles involve more advanced troubleshooting, customer training, and often require more specialized skills. Both roles are vital in industries like manufacturing, telecommunications, and medical equipment, but the senior position typically demands a higher level of expertise and responsibility.

What cities near Rochester, MA are hiring for Senior Field Service Engineer jobs?

Cities near Rochester, MA with the most Senior Field Service Engineer job openings:

Infographic showing various Senior Field Service Engineer job openings in Rochester, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $95,570 per year, or $45.9 per hour.

Field Service Engineer - Penang

inTEST Thermal Solutions

Mansfield, MA • On-site

Full-time

Posted 16 days ago


Job description

Description:

InTest Thermal Solutions (iTS) specializes in the design and manufacture of precision temperature control systems. Our breadth of products and in-house engineering capabilities allow us to be a single-partner-solution for thermal test, process cooling, and cold storage applications. We are recognized globally for our expertise in precise temperature control and simulation of extreme thermal environments, from -185 to +500°C, with rapid transitions or long dwell times. The iTS family includes four product brands: Temptronic, Sigma Systems, Thermonics, and North Sciences. inTEST Thermal Solutions is a wholly owned subsidiary of InTest Corporation, Mount Laurel, New Jersey, USA.


We are seeking an enthusiastic early-career Field Service Engineer to join our growing Service team. This role is ideal for recent engineering graduates or candidates looking to start a hands-on, customer-facing engineering career with strong technical development and travel opportunities.


As a Field Service Engineer, you will receive training and mentorship while supporting the installation, maintenance, calibration, and troubleshooting of customer systems at client sites. You will work closely with our Head of Global Service, Sales, and Service Administration teams to ensure excellent customer experiences and reliable system performance.


This position offers a unique blend of engineering, problem-solving, and customer interaction, with exposure to real-world applications and continuous learning.


What You’ll Do

• Assist with the installation and commissioning of new customer systems

• Perform preventative maintenance (PM) and system calibrations (NIST and ISO 17025), with training provided

• Troubleshoot and help resolve technical issues at customer sites

• Learn to analyze product performance and identify root causes of issues

• Communicate clearly with customers to understand their concerns and provide updates

• Complete service documentation and reports using CRM and service tools

• Support parts ordering and service logistics processes

• Learn to recommend appropriate service agreements based on customer needs

• Travel to customer sites 

Requirements:

 What We’re Looking For

• Bachelor’s degree in Engineering or a related technical field (Mechanical, Electrical, Mechatronics, Thermal, etc.)

• Strong interest in hands-on engineering, troubleshooting, and field work

• Willingness to learn new technologies and systems

• Strong communication skills and a customer-focused mindset

• Comfortable working independently with guidance and support

• Detail-oriented with good organizational skills

• Basic computer skills, including Microsoft Word, Excel, and PowerPoint

• Ability to travel up to 75% of the time


Nice to Have (Not Required)

• Internship, co-op, lab, or hands-on project experience

• Exposure to refrigeration systems, electronics, thermal measurements, or mechanical systems

• Familiarity with CRM tools (HubSpot a plus)

• Experience with RS-232 / IEEE communications

• EPA 608 Certification (or willingness to obtain with company support)


Additional Requirements

• Service territory Predominately Malaysia; could travel through SE Asia as needed the East Coast (Maine to Florida), with occasional U.S. or international travel as needed


Why This Role Is a Great Start

• Structured training and on-the-job learning

• Exposure to real customer environments and advanced systems

• Clear path to develop technical and customer-facing engineering skills

• Opportunity to grow within a global service organization