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Senior Field Service Engineer Jobs in Reading, PA

EnerSys

Senior Field Service Technician IV

Reading, PA · On-site

... SR Field Service Technician IV to join our growing Energy Systems team! In this role, you will be a ... Technical degree or equivalent certification in a relevant field (e.g., electrical engineering ...

EnerSys

Field Service Representative

Reading, PA · On-site

$85K - $128K/yr

The Field Service Representative works closely with Business Development, Sales, Program Management, and Engineering to ensure successful product deployment, gather customer feedback, and enhance ...

EnerSys

Field Service Representative

Reading, PA

$85K - $128K/yr

The Field Service Representative works closely with Business Development, Sales, Program Management, and Engineering to ensure successful product deployment, gather customer feedback, and enhance ...

ECS Ltd

Field Services Manager

Allentown, PA · On-site

Reviews field reports and may provide senior-level review of deliverables * Supports and assists ... ECS is currently ranked #60 in Engineering News-Record's Top 500 Design Firms (April 2026), #148 in ...

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Senior Field Service Engineer information

See Reading, PA salary details

$42.7K

$89.3K

$145K

How much do senior field service engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for senior field service engineer in Reading, PA is $89,280.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,700.00 and $104,700.00 per year, depending on experience, location, and employer.

What does a senior field service engineer do?

A Senior Field Service Engineer is responsible for installing, maintaining, and repairing complex equipment and systems at customer sites. They often work with highly technical machinery, such as industrial automation systems, medical devices, or telecommunications equipment. In addition to hands-on technical work, they provide expert troubleshooting, train customers or junior engineers, and ensure that equipment operates according to manufacturer standards. Their role may also include documenting service activities and recommending system upgrades to improve reliability and performance.

What are the key skills and qualifications needed to thrive as a senior field service engineer?

To thrive as a Senior Field Service Engineer, you need advanced troubleshooting, mechanical and electrical expertise, and typically a degree in engineering or a related field. Familiarity with diagnostic tools, specialized maintenance software, and certifications such as CompTIA or OEM-specific credentials are commonly required. Excellent problem-solving abilities, customer service skills, and effective communication make someone stand out in this position. These skills ensure prompt and reliable equipment servicing, minimize downtime, and foster strong client relationships.

How does a senior field service engineer typically collaborate with clients and internal teams during complex technical projects?

Senior Field Service Engineers often serve as the primary point of contact between clients and their company’s technical teams. They are responsible for managing onsite installations, troubleshooting, and maintenance, while also relaying client feedback and requirements to engineering or product teams. Effective communication and coordination are essential, as these engineers frequently work alongside project managers, sales engineers, and customer support to ensure project success. Building strong client relationships and providing technical guidance is a key part of their role, especially when addressing unexpected issues in the field.

What is the difference between Senior Field Service Engineer vs Field Service Engineer?

AspectSenior Field Service EngineerField Service Engineer
CredentialsTypically requires more experience, advanced certifications, and sometimes specialized trainingEntry to mid-level certifications, less experience required
Work EnvironmentMore complex service tasks, troubleshooting, and customer trainingBasic installation, maintenance, and troubleshooting
Employer & Industry UsageUsed in industries like manufacturing, telecommunications, and medical equipmentCommon across similar industries, often as entry-level or mid-level roles

The main difference between a Senior Field Service Engineer and a Field Service Engineer lies in experience, complexity of tasks, and certifications. Senior roles involve more advanced troubleshooting, customer training, and often require more specialized skills. Both roles are vital in industries like manufacturing, telecommunications, and medical equipment, but the senior position typically demands a higher level of expertise and responsibility.

What are popular job titles related to Senior Field Service Engineer jobs in Reading, PA?

For Senior Field Service Engineer jobs in Reading, PA, the most frequently searched job titles are:

What cities near Reading, PA are hiring for Senior Field Service Engineer jobs?

Cities near Reading, PA with the most Senior Field Service Engineer job openings:

Senior Field Service Engineer jobs near you
Infographic showing various Senior Field Service Engineer job openings in Reading, PA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $89,280 per year, or $42.9 per hour.

Senior Field Service Technician IV

EnerSys Delaware, Inc.

PA • On-site

Full-time

Re-posted 21 days ago

Job description

EnerSys® is an industrial technology leader serving the global community with mission critical stored energy solutions that meet the growing demand for energy efficiency, reliability and sustainability. We are driven by a passion to provide people everywhere with accessible power to help them work and live better. Our people are our strength, an endless resource for innovation, insight and enthusiasm.
This position will report to our EnerSys Energy Systems business, which serves the telecom, cable broadband, industrial, renewable, and data center markets. Our portfolio combines our stored energy expertise with power systems, enclosures, and renewable energy products to deliver world-class solutions for diverse applications such as 5G, broadband, Internet of Things (IoT), data center, and solar power. Our cutting-edge technology includes Lithium batteries, Fault Managed Power Systems, and Extended Run Time battery backup systems that improve the reliability and resiliency of broadband networks.
EnerSys has over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. Some of our brands include PowerSafe, DataSafe, and Genesis batteries; Cordex power; and Outback Power renewable energy products. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.
Learn More About Energy Systems
Job Purpose
EnerSys is seeking a highly motivated and skilled SR Field Service Technician IV to join our growing Energy Systems team! In this role, you will be a technical expert and leader, providing advanced on-site support to our valued customers. If you are a customer-centric individual with a strong technical background, excellent problem-solving skills, a passion for delivering exceptional service, and proven leadership abilities, we encourage you to apply!
You will be responsible for the installation, maintenance, repair, and troubleshooting of complex equipment and systems, with a focus on quality control, ensuring optimal performance and minimizing downtime. You will also play a key role in mentoring and training junior technicians, ensuring the highest level of service delivery across the team.
Essential Duties and Responsibilities
Advanced Field Service Expertise:
  • Provide expert-level technical support to customers, including installation, commissioning, maintenance, and repair of complex battery equipment and power systems.
  • Diagnose and troubleshoot intricate technical issues, utilizing your in-depth knowledge and advanced diagnostic tools.
  • Perform preventative maintenance, system upgrades, and performance optimization to ensure maximum uptime and reliability.
  • Proactively identify potential issues and implement preventative measures to avoid costly downtime.
  • Serve as a technical escalation point for complex issues encountered by junior technicians.
  • Develop and implement advanced troubleshooting techniques and best practices for the team.

Customer Focus:
  • Build and maintain strong relationships with customers by providing timely, efficient, and professional service.
  • Effectively communicate technical information to customers in a clear and understandable manner.
  • Act as a trusted advisor to customers, providing guidance and recommendations on best practices for equipment operation, maintenance, and safety.
  • Conduct on-site customer training and knowledge transfer sessions.
  • Proactively identify and address customer needs, exceeding their expectations whenever possible.

Safety and Compliance:
  • Adhere to all company safety policies and procedures, including OSHA, DOT Hazmat, and ISO9000 standards.
  • Operate material handling equipment safely and maintain a clean and organized work environment.
  • Demonstrate safe work procedures when using hand and power tools.
  • Complete all required safety and compliance training.
  • Champion a safety-first culture within the team, ensuring all technicians adhere to safety protocols.

Training and Mentorship:
  • Train and mentor junior technicians, sharing your expertise and knowledge to enhance their skills and development.
  • Provide technical guidance and support to colleagues, contributing to the overall success of the team.
  • Conduct regular skills assessments and provide feedback to junior technicians to foster their growth.

Project Management:
  • Lead and manage small to medium-scale field service projects, ensuring timely completion and adherence to project specifications.
  • Coordinate with internal teams and external vendors to ensure seamless project execution.
  • Develop project plans, allocate resources, and monitor progress to ensure successful project outcomes.

Administration and Reporting:
  • Meticulously document all service activities, including maintenance records, repair logs, and customer interactions.
  • Prepare detailed technical reports and presentations for internal and external stakeholders.
  • Analyze performance data and identify trends to improve service delivery and efficiency.
  • Contribute to the development and improvement of field service processes and documentation.

Qualifications
Education and Experience:
  • Technical degree or equivalent certification in a relevant field (e.g., electrical engineering, electronics technology).
  • 5+ years of proven experience as a Field Service Technician, demonstrating progressive responsibility and technical expertise in the battery and power systems industry.
  • Demonstrated experience in leading and mentoring junior technicians.

Technical Skills:
  • In-depth knowledge of battery technologies (including Lithium-ion, VRLA, NiCd), UPS systems, power distribution equipment, and related systems.
  • Advanced troubleshooting and diagnostic skills, including the ability to interpret schematics, wiring diagrams, and technical manuals.
  • Proficiency in using specialized tools and test equipment.
  • Strong understanding of power electronics, control systems, and industrial communication protocols.

Other Skills:
  • Excellent communication, interpersonal, and customer service skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Valid driver's license with a clean driving record.
  • Willingness to travel extensively and work flexible hours as needed.
  • Proven leadership skills and the ability to motivate and guide others.

General Job Requirements
  • Must be able to differentiate colors.
  • Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
  • Must be able to lift 25 pounds/11.5 kilos on occasions.
  • Must be able to stand for long periods of time
  • Employees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times.

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Know Your Rights
Know Your Rights (Spanish)
We use artificial intelligence to screen, assess and select applicants for open positions, including for the purposes of reviewing and ranking application materials and scoring answers to application questions. Accordingly, decisions about your application and eligibility for employment with EnerSys may be made based exclusively on the automated processing of the personal information that you submit in your application materials.

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