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Senior Field Service Engineer Jobs in Merrimack, NH

Field Service Engineer

Salem, NH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What we need Symbotic is seeking a Field Service Engineer to support the performance, reliability, and availability of our automated micro-fulfillment and material handling systems in live customer ...

Overview We are seeking a technically skilled Controls Field Service Engineer to support the installation, troubleshooting, and optimization of industrial automation and control systems. This ...

Field Service Engineer

Nashua, NH · On-site

$32 - $37/hr

  • Medical

  • Dental

  • Vision

Field Service Engineer Pay Rate: $32.00 - $37.00/hr Benefits as a Tekberry Temp: Paid Bi-weekly, Healthcare (employer contribution), Dental & Vision Job Type: Contract, 2 years Shift Schedule: Monday ...

Field Service Engineer

Nashua, NH · On-site

$32 - $37/hr

  • Medical

  • Dental

  • Vision

Field Service Engineer Pay Rate: $32.00 - $37.00/hr Benefits as a Tekberry Temp: Paid Bi-weekly, Healthcare (employer contribution), Dental & Vision Job Type: Contract, 2 years Shift Schedule: Monday ...

Field Service Engineer- Boston

Manchester, NH

$68K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Field Service Engineer is responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with ...

Field Service Engineer

Salem, NH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Field Service Engineers serve as the frontline technical experts, providing troubleshooting, maintenance, and operational support while collaborating closely with customers,operationsteams ...

Senior Field Service Trainer

Methuen, MA · On-site

$57K - $62K/yr

Develops training materials for field service engineers * Conducts in person, hands on training for field service team * Develops annual training schedule and on-line training reservation system

Senior Field Service Trainer

Methuen, MA · On-site

$57K - $62K/yr

Develops training materials for field service engineers * Conducts in person, hands on training for field service team * Develops annual training schedule and on-line training reservation system

Senior Field Service Technician

Lowell, MA · On-site

$28 - $32/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Senior Field Service Technician will be responsible for executing field service activities at customer sites in a safe and efficient manner. This role includes works with civil and mechanical ...

Senior Field Service Technician

Lowell, MA

$28 - $32/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Senior Field Service Technician will be responsible for executing field service activities at customer sites in a safe and efficient manner. This role includes works with civil and mechanical ...

Senior Field Service Technician

Tewksbury, MA

$36/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're Hiring for a Field Service Technician Level 2! If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology ...

Senior Field Service Technician

Tewksbury, MA · On-site

$36/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're Hiring for a Field Service Technician Level 2! If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology ...

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Showing results 1-20

Senior Field Service Engineer information

See Merrimack, NH salary details

$45.6K

$95.2K

$154.6K

How much do senior field service engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for senior field service engineer in Merrimack, NH is $95,183.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,200.00 and $111,600.00 per year, depending on experience, location, and employer.

What does a senior field service engineer do?

A Senior Field Service Engineer is responsible for installing, maintaining, and repairing complex equipment and systems at customer sites. They often work with highly technical machinery, such as industrial automation systems, medical devices, or telecommunications equipment. In addition to hands-on technical work, they provide expert troubleshooting, train customers or junior engineers, and ensure that equipment operates according to manufacturer standards. Their role may also include documenting service activities and recommending system upgrades to improve reliability and performance.

What are the key skills and qualifications needed to thrive as a senior field service engineer?

To thrive as a Senior Field Service Engineer, you need advanced troubleshooting, mechanical and electrical expertise, and typically a degree in engineering or a related field. Familiarity with diagnostic tools, specialized maintenance software, and certifications such as CompTIA or OEM-specific credentials are commonly required. Excellent problem-solving abilities, customer service skills, and effective communication make someone stand out in this position. These skills ensure prompt and reliable equipment servicing, minimize downtime, and foster strong client relationships.

How does a senior field service engineer typically collaborate with clients and internal teams during complex technical projects?

Senior Field Service Engineers often serve as the primary point of contact between clients and their company’s technical teams. They are responsible for managing onsite installations, troubleshooting, and maintenance, while also relaying client feedback and requirements to engineering or product teams. Effective communication and coordination are essential, as these engineers frequently work alongside project managers, sales engineers, and customer support to ensure project success. Building strong client relationships and providing technical guidance is a key part of their role, especially when addressing unexpected issues in the field.

What is the difference between Senior Field Service Engineer vs Field Service Engineer?

AspectSenior Field Service EngineerField Service Engineer
CredentialsTypically requires more experience, advanced certifications, and sometimes specialized trainingEntry to mid-level certifications, less experience required
Work EnvironmentMore complex service tasks, troubleshooting, and customer trainingBasic installation, maintenance, and troubleshooting
Employer & Industry UsageUsed in industries like manufacturing, telecommunications, and medical equipmentCommon across similar industries, often as entry-level or mid-level roles

The main difference between a Senior Field Service Engineer and a Field Service Engineer lies in experience, complexity of tasks, and certifications. Senior roles involve more advanced troubleshooting, customer training, and often require more specialized skills. Both roles are vital in industries like manufacturing, telecommunications, and medical equipment, but the senior position typically demands a higher level of expertise and responsibility.

What cities near Merrimack, NH are hiring for Senior Field Service Engineer jobs?

Cities near Merrimack, NH with the most Senior Field Service Engineer job openings:

Infographic showing various Senior Field Service Engineer job openings in Merrimack, NH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $95,183 per year, or $45.8 per hour.

Field Service Engineer

Symbotic

Salem, NH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Symbotic rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

184th of 244 rated software companies


Job description

Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
Symbotic is seeking a Field Service Engineer to support the performance, reliability, and availability of our automated micro-fulfillment and material handling systems in live customer environments. This hands-on, customer-facing role requires strong electro-
mechanical troubleshooting skills, operational awareness, and the ability to diagnose and resolve complex issues across robotic, conveyor, and automated equipment platforms. The ideal candidate is a proactive problem solver who thrives in a fast-paced environment, takes ownership of technical challenges, and partners effectively with customers and internal teams to maximize system uptime and operational performance.
What we do
The Micro-Fulfillment Operations organization is responsible for supporting, maintaining, and optimizing Symbotic's automated fulfillment systems located within our customers' retail stores. Our team works directly in live operational environments to ensure systems operate safely, efficiently, and reliably while enabling customers to meet their fulfillment goals. Field Service Engineers serve as the frontline technical experts, providing troubleshooting, maintenance, and operational support while collaborating closely with customers, operations teams, and engineering partners to drive continuous improvement and deliver an exceptional customer experience.
What you'll do
  • Monitor system performance, alarms, operational metrics, and reliability trends across assigned customer locations.

  • Analyze recurring issues and lead structured root cause investigations using methodologies such as 8D problem solving.

  • Serve as the primary technical escalation point for complex equipment, controls, software, and system performance issues.

  • Partner with Hardware, Software, Systems Engineering, and Operations teams to identify and implement corrective actions.

  • Provide advanced troubleshooting support for PLC-controlled systems, robotics, conveyors, controls, and automated equipment.

  • Develop and execute reliability improvement initiatives that increase system uptime and operational efficiency.

  • Support customer communications during significant operational events and system disruptions.

  • Review maintenance activities and system data to identify opportunities for continuous improvement.

  • Mentor technicians and support technical training initiatives across the network.

  • Assist with site launches, upgrades, process improvements, and network-wide operational initiatives.

  • Maintain technical documentation, reliability reports, and maintenance records.

  • Ensure compliance with all safety standards, policies, and procedures.

  • Ensure compliance with OSHA, LOTO, electrical safety, machine guarding, conveyor safety, and Symbotic safety standards.

What you'll need
  • Bachelor's degree in Electrical Engineering, Electro-Mechanical Engineering, Mechatronics, Automation Engineering, or a related technical field.

  • Minimum of 2 years of hands-on experience supporting automated systems in warehouse, distribution, manufacturing, or material handling environments.

  • Advanced experience troubleshooting PLCs, HMIs, conveyors, robotic systems, and electro-mechanical equipment.

  • Advanced ability to diagnose and repair electrical circuitry, control panels, motors, sensors, and automation hardware.

  • Experience supporting live operational environments where equipment uptime directly impacts production or fulfillment operations.

  • Strong understanding of preventive maintenance, breakdown response, and equipment recovery procedures.

  • Proven ability to lead technical discussions and maintain professionalism in customer-facing and high-pressure operational situations.

  • Working knowledge of CMMS systems and maintenance documentation practices required.

  • Familiarity with lockout/tagout procedures, electrical safety practices, machine guarding, working at heights, and conveyor safety standards.

  • OSHA, NFPA 70E, electrical safety, or vendor-specific automation certifications are a plus.

  • Ability to travel regionally within Massachusetts (30-40%) and occasionally across North America to support training and technical initiatives.

Our Environment
  • There will be steep stairs to climb into the structure.

  • You will regularly be near railings that are high off the ground.

  • Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 0° F to 80° F Fahrenheit.

  • If the site location is in construction, you will be required to wear proper PPE (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness).

  • Frequent ability to safely and efficiently lift items weighing up to 50lbs and move items weighing up to 80lbs.

  • Stand/walk for up to 10-12 hours and is frequently required to walk and reach with hands and arms.

  • The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl.

  • Must be capable of occasional and/or continuous feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing, gripping, climbing, crawling, sitting, handling objects, and repetitive movement using both hands and feet. Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.

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About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
The base range for this position in the posted location is $71,000.00 - $97,900.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

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