Senior Field Service Engineer Jobs in Jackson, TN

Job Description:

The Opportunity
 

Join Hitachi Energy's field service team, where you'll support transformer technology and grid reliability across the power industry. Working within our growing US Services HUB, you'll solve technical challenges in electrical substations nationwide while building strong customer relationships. As an apprentice, you will work closely with experienced senior technicians, gaining hands-on training and real-world exposure to transformer service, maintenance, and diagnostic work. Your work will include specialized technologies like vacuum oil processing and equipment diagnostics while learning best practices in safety, quality, and customer engagement.
 

This role is military friendly and well suited for Veterans, transitioning service members, and individuals with military technical experience. Skills gained through military occupations such as electrical systems, power generation, mechanical maintenance, or equipment repair translate well to this position. Hitachi Energy values the discipline, teamwork, and safety mindset developed through military service.
 

With up to 85% travel, you'll work in diverse environments and develop expertise across various technical challenges under the guidance of seasoned field professionals. This role offers solid growth opportunities in an expanding business area and is designed to build a strong foundation for long-term career advancement within Field Service.

How You'll Make an Impact
 

• Execute precision mechanical work in high-voltage electrical substations across diverse geographical regions under the guidance of senior technicians

• Work side-by-side with experienced Field Service Technicians to learn transformer maintenance, service procedures, and troubleshooting techniques

• Apply technical, mechanical, or military-acquired skills to real-world field service applications

• Conduct equipment inspections and diagnostic assessments to support preventive maintenance efforts

• Assist in servicing and repairing transformer systems using established processes and tools

• Learn to analyze technical data and apply findings to critical customer challenges

• Operate Vacuum Oil Processors (VOPs) and oil handling equipment with training and oversight

• Maintain accurate processing logs and support transformer testing activities

• Utilize digital tools and software platforms for documentation and site reporting

• Collaborate with engineering teams, senior field staff, and customers to support maintenance strategies

• Ensure compliance with all applicable safety, environmental, and internal procedures

Your Background
 

• High School Diploma/GED plus 2+ years of professional work experience in technical or mechanical fields. Relevant military training or experience is considered equivalent and strongly encouraged

• Valid driver's license with clean driving record and ability to travel up to 85% nationwide

• Physical capability to lift 50 lbs., climb ladders, and perform demanding tasks for extended periods

• Comfort working outdoors in all weather conditions for up to 12 hours daily

• Class A CDL preferred for operating specialized service vehicles

• Welding certification or experience preferred for enhanced field capabilities

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States

More about us
 

We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical, and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):
 

• Health Care: Medical, dental, vision, and related coverage

• Financial Wellbeing: Employer-sponsored 401(k) program with generous company match and contribution, life and AD&D insurance, disability insurance

• Family Care: Legal, pet, auto, home, and identity protection services, special needs support, and adoption assistance

• Work Life: Enhanced leave programs including vacation, holidays, family leave, military service leave, and other protected time off

• Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement, and on-demand learning platforms

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Equal Employment Opportunity

Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals

with disabilities.

Accessibility and reasonable accommodation

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.