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Senior Edd Call Center Jobs (NOW HIRING)

Call Center

East Hartford, CT · On-site

$16 - $19.75/hr

Call Center East Hartford, CT, United States $ 17.00 - 18.00 (US Dollar) Sr Call Center needs 6 months minimum experience in call center/dispatcher experience Sr Call Center requires: Must have a ...

Prepare and present reports on call center performance to senior management Requirements: * Proven experience as a Call Center Manager or similar role * Excellent communication and interpersonal ...

The Call Center Manager will supervise all aspects of department and agent's performance ... Accurately and swiftly communicate issues and potential issues to Sr. Management. * Contributes to ...

Call Center Manager

Omaha, NE · Remote

$100K - $130K/yr

Call Center Manager Full-time Omaha, NE, US Exclusive confidential search -- details shared with ... Present performance insights and reports to senior leadership and collaborate cross-functionally to ...

The Senior Call Center Manager is responsible for Call Center operations, including, but not limited to, Atlantis Casino Resort Spa and Monarch Casino Resort Spa. The ideal candidate will have a ...

Prepare and present reports on call center performance, highlighting key metrics, trends, and recommendations for improvement to senior management. Call Center Manager Qualifications: * Proven ...

Prepare and present reports on call center performance, highlighting key metrics, trends, and recommendations for improvement to senior management. Call Center Manager Qualifications: * Proven ...

Prepare and present reports on call center performance, highlighting key metrics, trends, and recommendations for improvement to senior management. Call Center Manager Qualifications: * Proven ...

Assists the Sr. Operations Manager with daily operations. * Reviews daily reports to identify ... Proficient in Call Center Policy, state & Court computer systems * Provides accurate information to ...

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Senior Edd Call Center information

See salary details

$25K

$80.3K

$163.5K

How much do senior edd call center jobs pay per year?

As of Aug 31, 2026, the average yearly pay for senior edd call center in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What are the most commonly searched types of Edd Call Center jobs?

The most popular types of Edd Call Center jobs are:

$16 - $19.75/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Call Center

East Hartford, CT, United States

$ 17.00 - 18.00 (US Dollar)

Sr Call Center needs 6 months minimum experience in call center/dispatcher experience

Sr Call Center requires:

Must have a High School Diploma, or equivalent; six months minimum experience in call center/dispatcher experience

In lieu of an Associate degree without call center experience

Must be able to pass 27-30 wpm typing test.

Must be able to pass a customer service assessment

Must be able to successfully pass a criminal background check and drug test.

Sr Call Center duties:

Provide one-to-one telephone contact with consumers and providers.

Assist with password resets.

Accurately respond to incoming calls received by the call center.

Accurately document all interactions with consumers.

Properly forward calls to Call Center Leadership or other CT agencies per procedures.

Provide clear, complete, accurate and objective information based on full understanding of program requirements.

Log calls into call tracking system; note trends in consumer questions and concerns, report and recommend measures to improve customer service.

Work with consumers in difficult situations.

Handle and data enter complaints in accordance with approved policies and procedures.

Meet and exceed daily standards for calls answered, customer service, and quality.


Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

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