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Senior Disability Representative Jobs in Waterloo, IA

Keystone

Trucking Customer Service Representative

Cedar Falls, IA · On-site

$19.23 - $21.63/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Identify and escalate complex issues to senior team members or leadership as appropriate ... Company Paid Disability Insurance * Supplemental Insurance including Critical Illness, Accident ...

Arvum Senior Living

PT Transportation Driver

Independence, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Arvum Senior Living Arvum Senior Living proudly manages Assisted Living and Memory Care ... representing over 2,000 units throughout the Gulf Coast and Midwest region. Rooted in our Pillars ...

TELESOFT LLC DBA CALERO

Senior Product Owner

Waverly, IA · On-site

$80K - $93K/yr

Customer-obsessed - represents the voice of the user at every stage. * Outcome-driven - focuses on ... a disability. The base salary range for this position is $80,000 - $93,000. It is important to ...

Prairie Hills at Independence

Culinary Cook- Full Time

Independence, IA · On-site

$13.25 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Arvum Senior Living Arvum Senior Living proudly manages Assisted Living and Memory Care ... representing over 2,000 units throughout the Gulf Coast and Midwest region. Rooted in our Pillars ...

Prairie Hills at Independence

Culinary Cook- Full Time

Independence, IA · On-site

$13.25 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Arvum Senior Living Arvum Senior Living proudly manages Assisted Living and Memory Care ... representing over 2,000 units throughout the Gulf Coast and Midwest region. Rooted in our Pillars ...

Parker Place Retirement Community

Cook

Parkersburg, IA · On-site

$13 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... senior living community. The Cook prepares meals, maintains kitchen and dining cleanliness, and ... Health, dental, vision, disability, and life insurance * 401(k) with match * Paid time off and ...

New

Parker Place Retirement Community

Cook

Parkersburg, IA

$13 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... senior living community. The Cook prepares meals, maintains kitchen and dining cleanliness, and ... Health, dental, vision, disability, and life insurance * 401(k) with match * Paid time off and ...

New

Parker Place Retirement Community

Cook

Parkersburg, IA

$13 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... senior living community. The Cook prepares meals, maintains kitchen and dining cleanliness, and ... Health, dental, vision, disability, and life insurance * 401(k) with match * Paid time off and ...

New

UnityPoint Health

AmeriCorps Service Member

Waterloo, IA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Represent Allen College at local, state, national and international events related to mental health ... in senior leadership; faculty and staff well-being; shared governance; mission and pride, and ...

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All JobsDisability Representative JobsSenior Disability Representative JobsSenior Disability Representative Jobs in Waterloo, IA

Senior Disability Representative information

See Waterloo, IA salary details

$30.1K

$92.8K

$144.9K

How much do senior disability representative jobs pay per year?

As of Aug 16, 2026, the average yearly pay for senior disability representative in Waterloo, IA is $92,800.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $117,800.00 per year, depending on experience, location, and employer.

How to become a senior disability representative?

To become a senior disability representative, candidates typically need several years of experience in disability claims or related fields, along with a thorough understanding of disability policies and procedures. Earning relevant certifications, such as the Disability Claims Examiner certification, and demonstrating strong communication and analytical skills can also support advancement. Progression often involves gaining experience, developing expertise, and demonstrating leadership abilities within the organization.

What are the key skills and qualifications needed to thrive as a senior disability representative?

To thrive as a Senior Disability Representative, you need in-depth knowledge of disability law, Social Security Administration (SSA) processes, and strong case management experience, often supported by a relevant degree or certification. Familiarity with SSA electronic filing systems, case tracking software, and medical documentation tools is typically required. Exceptional interpersonal skills, attention to detail, and persuasive communication set top performers apart in this role. These skills and qualifications are crucial for effectively advocating for clients, ensuring accurate case presentation, and achieving successful outcomes in complex disability claims.

What are some common challenges senior disability representatives face when handling complex cases, and how can they overcome them?

Senior Disability Representatives often encounter challenges such as managing high caseloads with varying medical and legal complexities, staying updated on frequently changing disability regulations, and effectively communicating with clients who may be under significant stress. Success in this role involves strong organizational skills, continual professional development to remain current with Social Security rules, and a compassionate approach to client interactions. Building strong relationships with healthcare providers and legal professionals also helps representatives gather necessary documentation and craft compelling cases.

What is a senior disability representative?

Senior Disability Representatives are professionals who assist individuals in navigating the Social Security disability benefits process. They help clients prepare and submit applications, gather necessary documentation, and represent them during hearings or appeals. With advanced experience, they often handle complex cases and provide guidance throughout the entire process to improve the chances of a favorable outcome. Their role is crucial in ensuring that clients understand their rights and receive the benefits they are entitled to.

What cities near Waterloo, IA are hiring for Senior Disability Representative jobs?

Cities near Waterloo, IA with the most Senior Disability Representative job openings:

Senior Disability Representative jobs near you

Trucking Customer Service Representative

Keystone Agency Partners LLC

Cedar Falls, IA • On-site

$15 - $20.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

About Keystone
Keystone is a rapidly growing insurance brokerage platform partnering with independent agencies across the United States. Keystone provides strategic resources, capital investment, and operational support to drive sustainable growth, empowering agencies to maintain their identity while accessing best-in-class tools in finance, HR, sales, and M&A integration. The leadership team brings over a century of combined industry expertise, fostering collaboration, innovation, and long-term value. For more information please visit: https://mykeystone.com/.
Trucking Customer Service Representative
Position Overview:
The Trucking Customer Service Representative provides exceptional service to trucking clients and agents by handling routine inquiries and supporting day-to-day policy servicing. This role is well-suited for individuals with a strong customer service foundation who are looking to build a career within the insurance industry.
Key Responsibilities:
  • Respond promptly and professionally to client and broker inquiries
  • Communicate policy updates, billing changes, and coverage details clearly and accurately
  • Manage certificates of insurance, including issuance and updates
  • Process policy changes, endorsements, and basic transactions
  • Support clients with policy servicing needs and assist with the renewal process
  • Guide clients through online account access and navigation
  • Maintain accurate, timely documentation within the agency management system (e.g., Applied Epic)
  • Identify and escalate complex issues to senior team members or leadership as appropriate
Qualifications:
  • High school diploma or equivalent required
  • Active Property & Casualty license in the state of business, or the ability to obtain within 90 days of hire
  • Prior customer service experience required; insurance industry experience strongly preferred, ideally within trucking
  • Basic understanding of insurance terminology and policy structures is a plus
  • Proficiency in Microsoft Office Suite and CRM systems (e.g., Salesforce)
  • Experience with Applied Epic and CSR24 or similar agency management systems preferred
  • Strong verbal and written communication skills
  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Willingness and ability to quickly learn new systems and concepts
  • Professionalism and a customer-first mindset
  • Ability to pass a criminal background check, as permitted by law
Schedule: Monday-Friday, 8:30am-5:00pm
Office Locations:
  • 1005 Technology Parkway, Cedar Falls, IA 50613
  • 7301 W. 129th Street, Suite 150, Overland Park, KS 66213
Benefits:
  • Competitive Compensation
  • Health Insurance Plans (PPO, HSA, Copay Options)
  • Dental Insurance
  • Vision Insurance
  • Company Paid Disability Insurance
  • Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
  • 401(k) with Safe Harbor Match
  • Paid Time Off
  • Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.

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