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Self-Storage Manager Jobs in Tennessee (NOW HIRING)

Platinum Storage Group

Self Storage Manager

Gallatin, TN · On-site

$18/hr

Organizational skills and the ability to manage multiple tasks simultaneously. * Ability to work independently and as part of a team. * Previous self-storage or related industry experience is a plus.

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$17

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How much do self-storage manager jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for self-storage manager in Tennessee is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.56 per hour, depending on experience, location, and employer.

What is a self-storage manager?

Self-storage managers are professionals responsible for overseeing the daily operations of self-storage facilities. Their duties include managing unit rentals, handling customer inquiries, maintaining the property, processing payments, and ensuring facility security. They may also supervise staff, manage marketing efforts, and address any issues that arise with tenants. Effective self-storage managers combine customer service skills with organization and problem-solving abilities to ensure the smooth operation of the facility.

What does a self-storage manager do?

The job of a self-storage manager involves overseeing operations in a facility that offers storage space rentals. Your responsibilities include ensuring that the storage units are clean and that security systems are functioning. As a manager, you also interact with customers and sell products such as boxes and tape. Your other duties may include handling onsite payment processing and completing administrative tasks such as filing relevant paperwork and invoices for clients.

What are the key skills and qualifications needed to thrive as a self-storage manager?

To thrive as a Self-Storage Manager, you need strong organizational skills, basic business acumen, and experience in property or facility management, often supported by a high school diploma or equivalent. Familiarity with property management software, security systems, and point-of-sale (POS) tools is commonly required. Excellent customer service, problem-solving abilities, and attention to detail are crucial soft skills that set top performers apart. These skills ensure efficient facility operations, high occupancy rates, and positive customer experiences, which are vital for business profitability and reputation.

What are some common challenges a self-storage manager faces, and how can they be addressed?

Self-Storage Managers often encounter challenges such as maintaining high occupancy rates, handling late payments, and ensuring facility security. Addressing these challenges requires strong customer service skills, effective communication, and attention to detail. Managers typically use management software to track rentals and payments, while regular facility inspections help maintain cleanliness and security. Building strong relationships with tenants and responding promptly to inquiries also contribute to successful operations.

What is the difference between Self-Storage Manager vs Self-Storage Clerk?

AspectSelf-Storage ManagerSelf-Storage Clerk
ResponsibilitiesOversees facility operations, manages staff, handles customer issues, and maintains securityAssists customers, rents storage units, processes payments, and provides basic customer service
Required SkillsLeadership, problem-solving, basic management, customer serviceCustomer service, communication, organization
Work EnvironmentOffice and facility management, supervisory tasksFront desk, customer interaction, administrative tasks
CredentialsHigh school diploma or equivalent; experience in retail or management helpfulHigh school diploma or equivalent; customer service experience preferred

The main difference between a Self-Storage Manager and a Self-Storage Clerk lies in their responsibilities and level of oversight. Managers handle overall facility operations and staff, while clerks focus on customer service and unit rentals. Both roles require strong communication skills, but managers typically need more experience and leadership abilities.

More about Self Storage Manager jobs

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For Self-Storage Manager jobs in Tennessee, the most frequently searched job titles are:

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The top searched job categories for Self-Storage Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Self-Storage Manager jobs?

Cities in Tennessee with the most Self-Storage Manager job openings:

Self Storage Manager jobs near you
Infographic showing various Self-Storage Manager job openings in Tennessee as of August 2026, with employment types broken down into 5% Internship, 80% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,446 per year, or $17 per hour.

Self Storage Manager

Gallatin, TN • On-site

Platinum Storage Group
Real Estate • 51 - 200 employees
Learn more about Platinum Storage Groupexternal

$18/hr

Full-time

Posted 20 days ago

Job description

Description:

Scheduled days and hours: 830am – 5pm Tues-Sat, off Sun & Mon


SUMMARY/EXPECTATIONS

Manages day to day business of the assigned site/facility as per company policy and procedures. Meets or exceeds sales and profit objectives. Builds/Maintains business relationships within the local market. Demonstrates excellent customer service, committed to customer satisfaction. Provide customer service, lease storage units or parking spaces, market property within the local area, manage collections for past-due accounts, administrative business functions and light maintenance of the property.


ESSENTIAL FUNCTIONS

· Provide outstanding customer service in person, over the phone, and through email.

· Assist customers with selecting the right storage solution and completing rental agreements.

· Meet and exceed monthly rental and sales goals.

· Process payments and maintain accurate customer accounts.

· Manage delinquent accounts and follow company collection procedures.

· Perform daily property inspections to ensure the facility is clean, secure, and well-maintained.

· Coordinate with vendors and maintenance contractors as needed.

· Maintain accurate records and complete daily operational reports.

· Promote tenant protection plans and other company services.

· Build relationships within the local community to help generate new business.

· Ensure company policies and procedures are followed while maintaining a safe and professional environment.


OTHER JOB FUNCTIONS

• Contribute to a positive work environment

• Conduct marketing tasks in local area as required

• Enforce rules governing the property

• Maintain a professional personal appearance

• Perform other duties as assigned

Requirements:

Qualifications:

  • Strong customer service skills with the ability to handle various customer concerns.
  • Comfortable handling high foot traffic and multi-tasking in a fast-paced environment
  • Basic computer proficiency and the ability to use management software and mobile technology.
  • Organizational skills and the ability to manage multiple tasks simultaneously.
  • Ability to work independently and as part of a team.
  • Previous self-storage or related industry experience is a plus.
  • Communicate effectively, both written and verbally (English)
  • Pass a pre-employment drug screen and have acceptable results of a background check
  • Current valid driver’s license and auto insurance

Physical Requirements

  • Sit or stand for up to 8 hours per day
  • Ability to traverse entire property for audit, lock removal or tour purposes
  • Ability to bend, twist and lift
  • Ability to frequently lift or move up to 25 lbs. of pressure; occasionally lift or move up to 40 lbs. of pressure