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Security Operations Center Manager Jobs in Wenatchee, WA

Healthcare Call Center Representative

Wenatchee, WA · On-site

$17.25 - $21.50/hr

The Call Center Representative builds positive relationships with patients, delivering a seamless ... operations. They will also provide support when needed to manage patient check-in and check-out ...

The Healthcare Call Center Representative is a key point of contact forKinwell'snew and existing ... operations.They will also provide support when needed to manage patient check-in and check-out,scan ...

... use of H5 Data Center's business resources, and to support the financial requirements of ... This position reports to the SVP of Operations. Essential Job Functions * Provides assistance on ...

Switchboard Operator

Wenatchee, WA · On-site

$17.13 - $26.45/hr

... operation support services and clinical resources. This position provides a high level of customer ... Contact Center Manager Essential Functions * Provides excellence in Customer Service through ...

... manages the installation and maintenance of mechanical systems at Data Centers and operations of ... Lead, review, and approve designs for data center upgrades which improve availability and ...

Denny's - GENERAL MANAGER

Wenatchee, WA · On-site

$58K - $80K/yr

Restaurant Operations: Directs restaurant operations to ensure that Denny's Brand Standards for ... Security: Monitors to ensure that proper security procedures are in place to protect guests ...

Shift Manager

Quincy, WA · On-site

$19.50 - $23/hr

... security, and profitability, and communicating with the next Shift Manager to help prepare him/her ... The Shift Manager role is vital to the operations within the restaurant. You will: Lead the ...

Showing results 21-40

Security Operations Center Manager information

See Wenatchee, WA salary details

$37.8K

$84.8K

$151.6K

How much do security operations center manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for security operations center manager in Wenatchee, WA is $84,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,100.00 and $108,400.00 per year, depending on experience, location, and employer.

What is a Security Operations Center Manager?

A Security Operations Center (SOC) Manager is a professional responsible for overseeing the daily operations of a security operations center, where security analysts monitor, detect, and respond to cybersecurity threats. The SOC Manager leads and manages the team, develops security policies and procedures, and ensures the organization’s digital assets are protected from cyber attacks. They also coordinate incident response efforts, manage security tools and technologies, and report on security posture to leadership. Their role is critical in maintaining the overall security and resilience of an organization’s IT infrastructure.

What are the key skills and qualifications needed to thrive as a Security Operations Center Manager?

To thrive as a Security Operations Center (SOC) Manager, you need strong knowledge of cybersecurity principles, incident response, and risk management, typically backed by a degree in information security or computer science and several years of security experience. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and certifications such as CISSP or CISM is highly valued. Leadership, critical thinking, and effective communication are crucial soft skills for managing teams and coordinating responses to threats. These competencies ensure the SOC operates efficiently, mitigates security risks, and maintains organizational resilience against cyber threats.

What are some common challenges faced by Security Operations Center Managers, and how can they be addressed?

Security Operations Center (SOC) Managers often face challenges such as managing high alert volumes, ensuring effective communication between teams, and staying updated with evolving cyber threats. Addressing these challenges involves implementing efficient incident triage processes, fostering a collaborative team environment, and investing in continuous training and automation tools. Regularly reviewing and updating response protocols also helps maintain operational effectiveness and team morale.

What is the difference between Security Operations Center Manager vs Security Analyst?

AspectSecurity Operations Center ManagerSecurity Analyst
CertificationsCISSP, CISM, GIAC certifications often preferredCompTIA Security+, GIAC Security Essentials (GSEC)
Work EnvironmentLeads SOC team, manages security operationsMonitors security alerts, analyzes threats
Employer & Industry UsageCommon in large enterprises, government agenciesFound across various industries, including finance, healthcare

The Security Operations Center Manager oversees the entire security team and operations, focusing on strategy and management. In contrast, the Security Analyst primarily monitors security systems and responds to threats. Both roles require relevant certifications and are integral to cybersecurity teams, but they differ in scope and responsibilities.

What cities near Wenatchee, WA are hiring for Security Operations Center Manager jobs?

Cities near Wenatchee, WA with the most Security Operations Center Manager job openings:

Infographic showing various Security Operations Center Manager job openings in Wenatchee, WA as of August 2026, with employment types broken down into 85% Full Time, 8% Part Time, 2% Temporary, 3% Contract, and 2% Nights. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $84,781 per year, or $40.8 per hour.

Healthcare Call Center Representative

Kinwell

Wenatchee, WA • On-site

$17.25 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago


Job description

Workforce Classification:
On-site
Kinwell was founded on the principle of personalized, whole-hearted care for every patient. We believe the best healthcare is a conversation, and one that includes nutrition, fitness, sleep, and behavioral health. Our Clinicians and Clinic Support staff drive real change in their patient's well-being. Along the way, we are setting a new standard for primary care, making it more accessible, impactful, and holistic.
We are dedicated to building great places to work. We value all teammates and respect a diversity of thought, ideas, and cultures-all focused on the common goal of nurturing the health of those we serve.
Kinwell fosters a culture that promotes employee growth, collaborative innovation, and inspired leadership. We bring agility to work every day and thrive on the opportunity to create something refreshing and new. This is where you come in. If you are looking for a new primary care opportunity, one based on the quality of care, not the quantity of patients, please consider our available positions.
The Healthcare Call Center Representative is a key point of contact for Kinwell's new and existing patients. This role provides exceptional customer service by answering calls, scheduling appointments, managing inquiries, and supporting patients' access to healthcare services. The Call Center Representative builds positive relationships with patients, delivering a seamless, compassionate experience that enhances clinic operations. They will also provide support when needed to manage patient check-in and check-out, scan medical records, and collect co-pays. This role will work on-site at one of our following clinics: Ballard (Seattle), Redmond, Wenatchee, North Country Homes (Spokane), or Spokane Valley.
What you'll do:
  • Respond to incoming calls and messages from patients, answering questions related to appointments, services, billing, and general inquiries.

  • Provide clear, compassionate, and respectful communication with each patient to ensure a positive experience.

  • Achieve daily inbound call goals aligned with call volume demands.

  • Schedule, reschedule, and confirm patient appointments efficiently, ensuring alignment with clinic availability and patient preferences.

  • Coordinate with clinic staff to ensure timely patient inquiry follow-up and updating patients promptly if changes are required.

  • Verify insurance information and patient records for accuracy, notifying patients of necessary pre-visit requirements.

  • Enter patient information accurately into electronic medical records (EMR) systems, maintaining confidentiality and adhering to HIPAA regulations.

  • Manage patient files, notes, and communication logs to support seamless care coordination.

  • Update records as needed and ensure all patient interactions are documented for future reference.

  • Provide general administrative support to the clinic, assisting with patient referrals, follow-up calls, co-pay collection and other tasks as needed.

  • As needed, manage patient check-in and check-out and scan medical records.

  • Communicate regularly with clinic staff to maintain up-to-date information on clinic operations, resources, and policies.

  • Assist in developing improved communication processes to streamline patient services.

What you'll bring:
  • High school diploma or equivalent.

  • One year of customer service experience in a call center, medical office setting, or equivalent experience.

  • Proficiency in Microsoft Office Suite.

  • Understanding of healthcare customer service best practices, HIPAA regulations, and medical terminology.

  • Strong verbal and written communication skills, active listening, problem-solving abilities, and proficiency in using healthcare-related software.

  • Ability to manage high volumes of calls efficiently, maintain a calm and empathetic demeanor, work independently, and adapt to a fast-paced environment.

  • Associate's degree in healthcare administration, customer service, or a related field. (Preferred)

  • Two years of experience in a medical call center or similar environment. (Preferred)

  • Knowledge of medical terminology and healthcare insurance processes. (Preferred)

  • Experience using EPIC. (Preferred)

Working Environment
  • Work is primarily performed in an office setting within a healthcare organization, which may include proximity to patient care areas.

  • The work environment is generally quiet, but may involve some interruptions, high-paced demands and interactions with various departments.

  • This role requires the ability to navigate within clinical or administrative areas of a healthcare organization.

Physical Requirements
The following have been identified as essential physical requirements of this job and must be performed with or without an accommodation:
  • This is primarily a sedentary role with prolonged periods of sitting at a desk and working on a computer.

  • Ability to lift or carry items weighing up to 25 pounds; occasionally may need to bend, stoop, or reach to retrieve items.

  • This role requires the ability to use a keyboard and computer for extended periods of time and to communicate clearly and understandably in person and over the telephone.

  • Manual dexterity for data entry and use of office equipment.

Vaccine Requirement:
Kinwell Health currently requires all teammates to provide proof of or complete a written attestation of a religious or medical exemption for influenza and Hepatitis B vaccines. Healthcare providers may also be subject to CDC recommended vaccines.
Kinwell provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information or other protected status. Applicants with disabilities may be entitled to reasonable accommodations under the terms of the American with Disabilities Act and certain state or local laws. A reasonable accommodation is an adjustment to our standard application and/or interview process which will ensure an equal employment opportunity without imposing undue hardship on Kinwell. Please inform our Talent Acquisition team (recruiting@kinwellhealth.com) if you are requesting an accommodation to participate in the application process.
What we offer:
  • Paid Time Off & Paid Holidays
  • Medical/Vision/Dental Insurance
  • Personal Funding Accounts (HSA, FSA, DCA)
  • 401K
  • Basic Life Insurance
  • Disability-Short Term and Long-Term
  • Supplemental Life and ADD&D
  • Tuition Reimbursement for qualifying programs
  • Employee Assistance

The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience.
National Salary Range:
$41,500.00 - $62,300.00