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Security Command Center Supervisor Jobs in Woonsocket, RI

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Milford, MA · On-site

$23.69/hr

Command Center Supervisor Location: Framingham, MA Schedule: Monday - Friday, 8:00 AM - 4:00 PM Pay Rate: $23.69/hour We help make your world a safer place. Securitas is a global leader in security ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Ashland, MA · On-site

$23.69/hr

Command Center Supervisor Location: Framingham, MA Schedule: Monday - Friday, 8:00 AM - 4:00 PM Pay Rate: $23.69/hour We help make your world a safer place. Securitas is a global leader in security ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Dover, MA · On-site

$23.69/hr

Command Center Supervisor Location: Framingham, MA Schedule: Monday - Friday, 8:00 AM - 4:00 PM Pay Rate: $23.69/hour We help make your world a safer place. Securitas is a global leader in security ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Sherborn, MA · On-site

$23.69/hr

Command Center Supervisor Location: Framingham, MA Schedule: Monday - Friday, 8:00 AM - 4:00 PM Pay Rate: $23.69/hour We help make your world a safer place. Securitas is a global leader in security ...

Deloitte

Cyber - Google Cloud Security - Manager

Boston, MA

$120K - $163K/yr

... Command Center * Establishing infrastructure-as-code standards using Terraform and defining secure continuous integration and continuous deployment pipeline patterns with automated security testing ...

RSM

Supervisor - Epic Clinical Analyst

Boston, MA · On-site

The Supervisor willoperateacross multiple Epic engagements and willbe responsible forsupporting ... and command center operations during critical milestones. * Analyze current-state clinical ...

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Security Command Center Supervisor information

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How much do security command center supervisor jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for security command center supervisor in Woonsocket, RI is $24.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $28.12 per hour, depending on experience, location, and employer.

What does a Security Command Center Supervisor do?

A Security Command Center Supervisor oversees the operations of a security command center, ensuring the safety and security of an organization's facilities, assets, and personnel. They manage a team of security personnel who monitor surveillance systems, respond to alarms, and coordinate emergency responses. Supervisors are responsible for developing procedures, training staff, and ensuring compliance with security policies. Their role is critical in preventing, detecting, and responding to potential security threats in real time.

What are the key skills and qualifications needed to thrive as a Security Command Center Supervisor?

A Security Command Center Supervisor needs a solid understanding of security operations, crisis management, and supervisory experience, often supported by a background in criminal justice or a related field. Familiarity with security monitoring systems, incident management software, and certifications such as CPP (Certified Protection Professional) or similar are highly valuable. Strong leadership, decision-making, and communication skills set exceptional supervisors apart when leading teams and coordinating responses. These skills ensure effective oversight of security operations, rapid response to incidents, and the safety of people and assets.

What are some common challenges faced by a Security Command Center Supervisor, and how can they be addressed?

Security Command Center Supervisors often face challenges such as managing high-pressure situations, coordinating a diverse team, and ensuring quick, accurate responses to incidents. To address these, it’s important to establish clear protocols, provide regular training, and maintain open communication channels with both team members and other departments. Staying organized and leveraging technology for monitoring and reporting can also help streamline operations and reduce stress during critical events.

SOC- Full Time, Mon-Fri, 1st Shift

Milford, MA • On-site

Securitas
Investigation and Physical Security Services • 10K+ employees
Learn more about Securitasexternal

$23.69/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Securitas rating

6.0

Company rating: 6.0 out of 10

Based on 1,004 frontline employees who took The Breakroom Quiz

Job description

Command Center Supervisor

Location: Framingham, MA

Schedule: Monday – Friday, 8:00 AM – 4:00 PM

Pay Rate: $23.69/hour

We help make your world a safer place.

Securitas is a global leader in security services, providing advanced and sustainable solutions across 47 countries with over 355,000 employees and 150,000 clients worldwide. We play an essential role in protecting people, property, and assets while fostering a safe and secure environment for our clients and communities.

Position Overview

We are seeking a Command Center Supervisor with a strong blend of security operations, technology, and leadership experience. This role is responsible for supervising daily Command Center operations while ensuring security systems are functioning properly, coordinating incident response, overseeing audits, and partnering with IT, Facilities, and third-party vendors to resolve technical and operational issues.

The ideal candidate has prior experience in a Security Operations Center (SOC), Command Center, Network Operations Center (NOC), IT Service Desk, or technical support environment and possesses strong leadership, communication, and analytical skills. Experience with Genetec access control and video management systems is highly preferred.

Key Responsibilities
  • Command Center Operations: Supervise daily Command Center activities, ensuring continuous monitoring of security systems and operational workflows.
  • System Monitoring: Monitor access control, video surveillance, alarms, and other physical security systems to identify issues and ensure optimal performance.
  • Incident Management: Track security incidents, service requests, alarms, and technical issues from identification through resolution while maintaining accurate documentation.
  • Technical Coordination: Work closely with IT teams, Facilities, security system vendors, and system integrators to troubleshoot, escalate, and resolve operational issues.
  • Access Control: Manage access permissions, credentialing, visitor access, and system integrity while maintaining compliance with site policies.
  • Video Surveillance: Monitor CCTV systems, investigate security events, and assist with incident reviews utilizing Genetec and related security platforms.
  • Audits & Compliance: Conduct operational audits, compliance checks, system testing, and reporting to ensure adherence to company and client standards.
  • Reporting & Documentation: Prepare detailed incident reports, operational summaries, and performance metrics while maintaining accurate records.
  • Leadership: Provide guidance and support to Command Center personnel, promote accountability, and ensure consistent operational excellence.
  • Customer Service: Maintain professional communication with employees, clients, emergency responders, and internal stakeholders.
Qualifications
  • Previous experience in a Security Operations Center (SOC), Command Center, Network Operations Center (NOC), IT Help Desk, Technical Operations, or Service Desk environment
  • Strong understanding of physical security systems, including access control, CCTV, and alarm monitoring
  • Experience coordinating with IT departments, vendors, and facilities teams to resolve technical issues
  • Excellent leadership, organizational, and problem-solving skills
  • Strong written and verbal communication skills
  • Ability to remain calm and make sound decisions in high-pressure situations
  • Intermediate computer proficiency with experience using security management software
  • Genetec experience strongly preferred
Requirements
  • Must be at least 18 years of age
  • High school diploma, GED, or equivalent
  • Reliable transportation and communication
  • Legal authorization to work in the United States
  • Ability to read, write, and speak English effectively
  • Previous supervisory or leadership experience preferred
  • Prior experience with security technology, incident management, or command center operations strongly preferred
Benefits
  • Medical, Dental, and Vision Insurance
  • 401(k) with employer match
  • Paid time off, paid training, and company-provided uniforms
  • Company-paid life insurance
  • Employee Assistance Program (EAP)
  • Wellness and financial support programs
  • Employee discount programs (vehicles, electronics, travel, and more)
Join Securitas and help lead critical security operations while building your career with a global leader in protective services.

Apply now at SecuritasJobs.com

Securitas is an Equal Opportunity Employer (EOE/M/F/Vets/Disabilities). All qualified applicants will receive consideration for employment without regard to legally protected status.


 

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include: 
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

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