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Secret Shopper Jobs in Springfield, MO (NOW HIRING)

KnitWell Group

Sales Associate-ANN

Springfield, MO · On-site

$12 - $16.25/hr

  • Retirement

You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is ...

KnitWell Group

Sales Associate-ANN

Springfield, MO · On-site

$12 - $16.25/hr

  • Retirement

You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is ...

Tilly's

Sales Associate

Springfield, MO · On-site

$12.75 - $17.25/hr

  • Retirement

Do you have a love for shopping and the Tillys lifestyle? Are you ready to combine those traits to create a unique and engaging Customer Experience in a sales-focused environment? Then we want to ...

Dollar General

SALES ASSOCIATE in CRANE, MO S04948

Crane, MO · On-site

$11.50 - $13.25/hr

Dollar General helps shoppers Save time. Save money. Every day. ® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies ...

Dollar General

SALES ASSOCIATE in AVA, MO S00407

Ava, MO · On-site

$13 - $17.50/hr

Dollar General helps shoppers Save time. Save money. Every day. ® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies ...

Dollar General

SALES ASSOCIATE in OZARK, MO S13617

Ozark, MO · On-site

$13.50 - $15.50/hr

Dollar General helps shoppers Save time. Save money. Every day. ® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies ...

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All JobsSecret Shopper JobsSecret Shopper Jobs in Springfield, MO

Secret Shopper information

See Springfield, MO salary details

$8

$16

$25

How much do secret shopper jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for secret shopper in Springfield, MO is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.63 per hour, depending on experience, location, and employer.

What does a secret shopper do?

As a Secret Shopper, you'll usually be given a clear set of instructions outlining what to observe or purchase during your visit to a store, restaurant, or service provider. Assignments often include tasks like evaluating customer service, inspecting product displays, or verifying compliance with company policies, which you’ll report on through an online platform afterward. While many assignments are completed independently, you may occasionally interact with a coordinator or team to clarify expectations or review findings. Flexibility in scheduling and attention to instructions are important, as projects vary in complexity and deadlines. This variety allows you to develop a wide range of skills while contributing valuable insights to improve customer experiences.

What skills and qualifications are needed to be a secret shopper?

To thrive as a Secret Shopper, you need strong observational skills, attention to detail, and the ability to follow specific instructions, generally requiring a high school diploma or equivalent. Familiarity with digital reporting tools and mobile apps commonly used for submitting evaluations is helpful but not always required. Excellent written communication, objectivity, and discretion are standout soft skills in this position. These skills ensure accurate, unbiased feedback and reliable reporting of consumer experiences, which are essential for evaluating and improving service quality.

How do you become a secret shopper?

To become a secret shopper, you typically need to sign up with legitimate mystery shopping companies that verify your identity and provide assignments. No formal education is required, but good observation skills and reliability are important; some companies may also require a background check or training before starting assignments.

How much do you get paid for being a secret shopper?

Secret shoppers typically earn between $10 and $25 per assignment, with pay varying based on the complexity and length of the evaluation. Some companies also offer additional incentives or reimbursements for expenses incurred during visits.

What is the best secret shopper company to work for?

There is no definitive best secret shopper company, as opportunities vary based on location and individual preferences. Reputable companies like BestMark, IntelliShop, and Secret Shopper are well-known in the industry and often offer flexible schedules and training. Job seekers should research company reviews and verify legitimacy before applying.

What are popular job titles related to Secret Shopper jobs in Springfield, MO?

For Secret Shopper jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Secret Shopper jobs in Springfield, MO look for?

The top searched job categories for Secret Shopper jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Secret Shopper jobs?

Cities near Springfield, MO with the most Secret Shopper job openings:

Secret Shopper jobs near you
Infographic showing various Secret Shopper job openings in Springfield, MO as of August 2026, with employment types broken down into 19% Full Time, 76% Part Time, and 5% Temporary. Highlights an 100% In-person job distribution, with an average salary of $33,778 per year, or $16.2 per hour.

* Sales Associate - Kirkland's Home - Part Time

Kirkland's, Inc.

Springfield, MO • On-site

$12.75 - $14.75/hr

Temporary

Re-posted 8 days ago

Kirkland's rating

5.3

Company rating: 5.3 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

55th of 63 rated furniture retailers

Job description

Overview
The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland's customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
Responsibilities
  • Supports and values Customer Service in both the in store and online (ship to store) shopping experience
  • Actively engages with all customers modeling exceptional selling behaviors
  • Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
  • Proactively engages with customers, reads cues and responds appropriately
  • Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
  • Supports the company's branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
  • Achieves or exceeds goals associated with company initiatives and programs.
  • Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
  • Assists in maintaining an efficient and organized salesfloor and stockroom
  • Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
  • Champions and demonstrates a commitment to Kirkland's Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
  • May perform other duties as necessary

Qualifications
  • Energetic, people and results oriented, competitive with a drive to succeed
  • Ability to effectively communicate both written and verbally
  • Ability to work weekends, holidays and evenings
  • Ability to read and interpret company directives, handbook and manuals
  • Ability to work a flexible schedule to meet the business needs of the store
  • Ability to work independently as well as part of a team
  • Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
  • Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
  • Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
  • Must be able to frequently communicate with the customers in person, electronically, and telephonically
  • Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
  • Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately

What Kirkland's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Kirkland's logo

About Kirkland's

Sourced by ZipRecruiter

Kirkland's, Inc. is a leading retailer specializing in home decor and gift products, based in Brentwood, TN, US. Founded in 1966 by Carl Kirkland, the company operates in the retail industry, supplying customers with a wide range of unique and stylish items to enrich their homes, such as furniture, lighting, wall decor, textiles, and more. Kirkland's mission is to provide exceptional style and value to their customers, focusing on providing a broad selection of distinctive merchandise, including an assortment of holiday merchandise, at affordable prices.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Brentwood, TN, US

Year founded

1966

Social media

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