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Secret Shopper Jobs in Spring, TX (NOW HIRING)

Five Guys

Shift Manager - 0685

Houston, TX · On-site

$15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Secret Shopper bonus plan in addition to your base pay. We have 2 Secret Shops each week and everyone on your team working during those shifts is eligible for bonuses based on the results of those ...

Five Guys

Shift Manager - 1012

Cypress, TX · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Secret Shopper bonus plan in addition to your base pay. We have 2 Secret Shops each week and everyone on your team working during those shifts is eligible for bonuses based on the results of those ...

Five Guys

Shift Manager - 1012

Cypress, TX · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Secret Shopper bonus plan in addition to your base pay. We have 2 Secret Shops each week and everyone on your team working during those shifts is eligible for bonuses based on the results of those ...

Five Guys

Shift Manager - 0685

Houston, TX · On-site

$15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Secret Shopper bonus plan in addition to your base pay. We have 2 Secret Shops each week and everyone on your team working during those shifts is eligible for bonuses based on the results of those ...

Five Guys

Shift Manager - 1164

Houston, TX · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Secret Shopper bonus plan in addition to your base pay. We have 2 Secret Shops each week and everyone on your team working during those shifts is eligible for bonuses based on the results of those ...

Goodwill of Houston

Retail Team Lead

Katy, TX · On-site

$15.50 - $17.50/hr

... secret shopper, and donor ratings for assigned district) Change Round up as a % of Transactions (>30% and higher than the previous year) Active with Zero hours TMs vs Goal (Zero (0) - 28+ days ...

Goodwill of Houston

Retail Team Lead

Katy, TX · On-site

$14.75 - $16.50/hr

Customer Service (Feedback from team, and secret shopper and donor ratings for assigned district) * Change Roundup as a % of Transaction (>30 and higher than previous year) * Active with Zero hours ...

Goodwill Industries of Houston

Retail Team Lead

Katy, TX

$14.75 - $16.50/hr

Customer Service (Feedback from team, and secret shopper and donor ratings for assigned district) * Change Roundup as a % of Transaction ( gt;30 and higher than previous year) * Active with Zero ...

Goodwill of Houston

Retail Team Lead

TX · On-site

$16.25 - $18.25/hr

Customer Service (Feedback from team, and secret shopper and donor ratings for assigned district) * Change Roundup as a % of Transaction (>30 and higher than previous year) * Active with Zero hours ...

Goodwill Industries of Houston

Retail Team Lead

Katy, TX

$15.50 - $17.50/hr

... secret shopper, and donor ratings for assigned district) Change Round up as a % of Transactions ( gt;30% and higher than the previous year) Active with Zero hours TMs vs Goal (Zero (0) - 28+ days ...

Goodwill Industries of Houston

Retail Team Lead

Houston, TX

$16.25 - $18.25/hr

Customer Service (Feedback from team, and secret shopper and donor ratings for assigned district) * Change Roundup as a % of Transaction ( gt;30 and higher than previous year) * Active with Zero ...

Goodwill Industries of Houston

Retail Team Lead

Baytown, TX

$15.25 - $17/hr

LY) 8. Customer Service (Feedback from team, secret shopper, and donor ratings for assigned district) 9. Change Roundup as a % of Transactions ( gt;30% and higher than the previous year) 10. Active ...

Goodwill Industries of Houston

Retail Team Lead

Houston, TX

$16.25 - $18.25/hr

LY) 8. Customer Service (Feedback from team, secret shopper, and donor ratings for assigned district) 9. Change Roundup as a % of Transactions ( gt;30% and higher than the previous year) 10. Active ...

Goodwill of Houston

Retail Team Lead

Baytown, TX · On-site

$15.25 - $17/hr

LY) 8. Customer Service (Feedback from team, secret shopper, and donor ratings for assigned district) 9. Change Roundup as a % of Transactions (>30% and higher than the previous year) 10. Active with ...

Goodwill of Houston

Assistant Store Manager

Cypress, TX · On-site

... secret shopper, and donor ratings for assigned district) 9. Change Round up as a % of Transactions (>30% and higher than the previous year) 10. Active with Zero hours TMs vs Goal (Zero (0) - 28+ days ...

Goodwill of Houston

Assistant Store Manager

Houston, TX · On-site

... secret shopper, and donor ratings for assigned district) 9. Change Round up as a % of Transactions (>30% and higher than the previous year) 10. Active with Zero hours TMs vs Goal (Zero (0) - 28+ days ...

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All JobsSecret Shopper JobsSecret Shopper Jobs in Spring, TX

Secret Shopper information

See Spring, TX salary details

$8

$15

$25

How much do secret shopper jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for secret shopper in Spring, TX is $15.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $16.25 per hour, depending on experience, location, and employer.

What does a secret shopper do?

As a Secret Shopper, you'll usually be given a clear set of instructions outlining what to observe or purchase during your visit to a store, restaurant, or service provider. Assignments often include tasks like evaluating customer service, inspecting product displays, or verifying compliance with company policies, which you’ll report on through an online platform afterward. While many assignments are completed independently, you may occasionally interact with a coordinator or team to clarify expectations or review findings. Flexibility in scheduling and attention to instructions are important, as projects vary in complexity and deadlines. This variety allows you to develop a wide range of skills while contributing valuable insights to improve customer experiences.

What skills and qualifications are needed to be a secret shopper?

To thrive as a Secret Shopper, you need strong observational skills, attention to detail, and the ability to follow specific instructions, generally requiring a high school diploma or equivalent. Familiarity with digital reporting tools and mobile apps commonly used for submitting evaluations is helpful but not always required. Excellent written communication, objectivity, and discretion are standout soft skills in this position. These skills ensure accurate, unbiased feedback and reliable reporting of consumer experiences, which are essential for evaluating and improving service quality.

How do secret shoppers get paid?

Secret shoppers are typically paid per assignment, which can include cash, gift cards, or reimbursements for purchases. Payment methods vary by employer and assignment, and some companies also offer bonuses for detailed reports or frequent work. Payments are usually processed after completing the evaluation and submitting the required documentation.

How to get into being a secret shopper?

To become a secret shopper, you can sign up with reputable companies that offer mystery shopping assignments. Typically, you need good observational skills, attention to detail, and the ability to follow specific instructions; some roles may require a background check or a small fee for training materials. Once registered, you will receive assignments to evaluate customer service, cleanliness, and overall experience at various businesses.

What are popular job titles related to Secret Shopper jobs in Spring, TX?

For Secret Shopper jobs in Spring, TX, the most frequently searched job titles are:

What cities near Spring, TX are hiring for Secret Shopper jobs?

Cities near Spring, TX with the most Secret Shopper job openings:

Secret Shopper jobs near you
Infographic showing various Secret Shopper job openings in Spring, TX as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $33,048 per year, or $15.9 per hour.

Shift Manager - 0685

Five Guys

Houston, TX • On-site

$15.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Five Guys rating

6.3

Company rating: 6.3 out of 10

Based on 388 frontline employees who took The Breakroom Quiz

15th of 106 rated fast food restaurants

Job description

The pay for this position is $15.50/hour +Tips +Bonus
At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach!
Shift managers are trained to perform all of the duties preformed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the General Manager's absence: ensuring compliance with company standards in all areas of operation including product prep and delivery, customer relations, restaurant maintenance, team and inventory management, and other duties as required or assigned.
What can you expect?
  • Real work/life hours of operation. Most locations open at 11:00 am and close at 10:00 pm with no drive-thrus.
  • Comprehensive and customizable benefits - medical, dental, vision, pet insurance, 401(k) with match based on eligibility. As well as an Employee Assistance Program, and an Employee Relief Fund made possible by our owners and employees.
  • Real career growth with plans to open more than an estimated 1000 new locations across North America, with emphasis on promoting from within.
  • Secret Shopper bonus plan in addition to your base pay. We have 2 Secret Shops each week and everyone on your team working during those shifts is eligible for bonuses based on the results of those visits.

What's in it for you?
  • A fast-paced, high-energy environment
  • Competitive base pay and excellent potential bonus
  • Work with fresh ingredients and highest quality products
  • A fun work environment and culture where we take food quality and food safety very seriously but do not take ourselves too seriously.
  • Amazing growth opportunities
  • Free Meals while you work
  • 401(k), Medical, Dental and Vision based on eligibility

What are we looking for?
* You have 1-2 years of supervisory experience in a food service or retail environment preferred
* You are all about creating a great place to work for your team.
* You want to make your customer's day and it shows in the way you are fanatical about serving amazing food with a big smile.
* You are -- honest, energetic, motivational and fun.
* You set high standards for yourself and for your team.
Five Guys Core Convictions:
  • R emain Humble - It means you're never above having to do the dishes.
  • E xceed Expectations - Consistently give them more than they asked for.
  • A lways Do The Right Thing - Let your conscience be your guide and your grit.
  • L ead By Example - Show them what it looks like to be a great leader.

Click here for a detailed description of this position
Five Guys Operations LLC participates in eVerify. Click here for information about eVerify.
Click the following links for important information about Five Guys' participation in this program and your rights.
eVerify Notice of Participation - English
eVerify aviso de participación - Espanol
Right to Work Poster - English
Derecho al trabajo en cartel - Espanol
By choosing to APPLY, you acknowledge that we are an eVerify employer and you have read the Detailed Position Description, as well as our Privacy Policy.
It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.
The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.
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