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Seasonal Virtual Customer Service Representative Jobs in Indiana

dbi

Customer Service Representative

Fort Wayne, IN

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

dbi

Customer Service Representative

Fort Wayne, IN · On-site

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

dbi

Customer Service Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

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All JobsCustomer Service Representative JobsSeasonal Virtual Customer Service Representative JobsSeasonal Virtual Customer Service Representative Jobs in Indiana

Seasonal Virtual Customer Service Representative information

What is the difference between Seasonal Virtual Customer Service Representative vs Virtual Customer Service Representative?

AspectSeasonal Virtual Customer Service RepresentativeVirtual Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, seasonal basis, often during peak timesRemote, year-round or as needed
Employer & IndustryRetail, e-commerce, travel companies during busy seasonsVarious industries including retail, tech, healthcare
Search & Comparison IntentFocus on seasonal roles, temporary workLong-term or flexible remote customer service roles

The main difference is that Seasonal Virtual Customer Service Representatives work temporarily during peak seasons, while Virtual Customer Service Representatives typically hold ongoing, year-round roles. Seasonal reps are hired for specific periods, often to handle increased customer inquiries, whereas virtual reps provide consistent support across industries without seasonal constraints.

What are the most commonly searched types of Virtual Customer Service Representative jobs in Indiana?

The most popular types of Virtual Customer Service Representative jobs in Indiana are:

What cities in Indiana are hiring for Seasonal Virtual Customer Service Representative jobs?

Cities in Indiana with the most Seasonal Virtual Customer Service Representative job openings:

Seasonal Virtual Customer Service Representative jobs near you
Infographic showing various Seasonal Virtual Customer Service Representative job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Representative (Seasonal)

Balance Claims

Indianapolis, IN • On-site

$15.25 - $20.75/hr

Other

Re-posted 5 days ago

Job description

Customer Service Representative (CSR) – Seasonal In Office – Indianapolis, IN

Balance Platforms is seeking a Customer Service Representative (CSR) to serve as the primary point of contact for inbound client communication and internal task coordination.

This role is centered around handling inbound phone calls, routing requests, and ensuring all communication is properly captured and directed to the appropriate team members. The CSR plays a key role in keeping workflows organized and ensuring nothing falls through the cracks.

This is a seasonal, in-office role with the potential to transition into a full-time position based on performance and company needs.

What You'll Be Responsible For
  • Answer and manage inbound client phone calls in a professional and efficient manner
  • Triage incoming requests and route them to the appropriate internal teams (Sales, Account Management, Production, or Admin)
  • Create and assign tasks to ensure all client communication is documented and followed up on
  • Provide basic file status updates when appropriate and escalate more complex requests
  • Make outbound calls to clients when additional follow-up is needed to support file progression
  • Support the Admin team by ensuring communication gaps are minimized and follow-ups are initiated when needed
Performance Expectations
  • Maintain consistent responsiveness to inbound calls throughout the day
  • Accurately capture and route client requests with minimal errors or rework
  • Ensure every interaction results in a clear next step (task created, routed, or escalated)
  • Follow established workflows and documentation standards consistently
  • Contribute to keeping projects moving by initiating follow-up calls when needed
Qualifications
  • Strong verbal communication skills and professionalism on the phone
  • High attention to detail and organizational ability
  • Ability to manage multiple conversations and tasks throughout the day
  • Basic computer proficiency (experience with CRM systems such as HubSpot is a plus)
  • Prior customer service or administrative experience preferred but not required

Apply