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Linen Care Associate

N U A G E D E S I G N S · Miami · Reports to Laundry & Warehouse Manager · Full-Time - Non-Exempt

We elevate life’s most meaningful celebrations through inspired design, exceptional service, and genuine care.

T H E C O M P A N Y

About Nuage Designs

For over two decades, Nuage Designs has set the standard for couture linens and luxury event rentals — trusted by the world’s top event planners, Fortune 500 companies, and luxury hotels to make moments extraordinary.

Founded in Miami’s Wynwood district in 2004, we’ve grown into a team of over 140 across Miami, New York, and Chicago — and we’re just getting started. Now entering our most ambitious chapter yet, we’re doubling down on people who care deeply about quality, design, and the art of the unforgettable.

That growth is guided by how we work, not just what we make. We care deeply about our people, our partners, and our craft, and we elevate every experience by going beyond expectations at every touchpoint. We own the outcome, leading with integrity and holding ourselves accountable for the results we deliver — our products may be rented, but the results we deliver are ours. We win as one, building trusted partnerships and shared success through open collaboration, and we grow forward by staying curious, creative, and always learning.

We’re looking for exceptional people who are energized by growth, inspired by craft, and ready to help shape a company at an inflection point. If that sounds like you, we’d love to hear from you.

T H E R O L E

The Opportunity

The Linen Care Associate is responsible for inspecting, identifying, and spot-cleaning linens, napkins, pillow covers, runners, and other textile products processed through the laundry department. This position plays an important role in maintaining the quality and appearance of finished products by identifying stains, treating affected areas, and ensuring textiles meet company quality standards before being returned to inventory or sent to customers.

W H A T Y O U ’ L L D O

Duties & Responsibilities

• Inspect linens, napkins, pillow covers, runners, and other textiles for stains, spots, discoloration, and visible damage.

• Identify different types of stains and determine the appropriate spot-cleaning treatment.

• Apply approved spotting chemicals and cleaning solutions according to established procedures.

• Operate spotting and stain-removal equipment safely and effectively.

• Re-treat textiles when stains are not completely removed during the initial treatment.

• Sort and separate textiles requiring additional treatment from clean, finished products.

• Inspect treated items to ensure stains have been successfully removed before releasing them to the next stage of production.

• Identify damaged, heavily stained, or potentially unsalvageable items and communicate findings to the appropriate supervisor.

• Follow all chemical handling, labeling, PPE, and workplace safety procedures.

• Maintain a clean and organized spotting/work area.

• Prevent unnecessary rewash cycles by properly identifying and treating stains before items move through production.

• Track and communicate recurring stains, quality issues, and problem textiles to management.

• Work closely with laundry operators, ironers, and supervisors to maintain consistent quality throughout the production process.

• Meet daily productivity and quality expectations.

• Follow all company policies, standard operating procedures, and quality-control guidelines.

• Perform other duties related to laundry production and textile care as assigned.

W H O Y O U A R E

Qualifications & Experience

R e q u i r e d

• Ability to safely handle cleaning chemicals and follow chemical safety procedures.

• Strong attention to detail and commitment to quality.

• Ability to identify stains, discoloration, damage, and other textile defects.

• Ability to work efficiently in a fast-paced production environment.

• Ability to stand for extended periods and perform repetitive tasks.

• Ability to lift, move, and handle laundry/textile products as required.

• Ability to follow written and verbal instructions.

• Reliable attendance and punctuality.

• Ability to work independently while also functioning effectively as part of a team.

Preferred

• Previous experience in a commercial laundry, textile care, dry-cleaning, hospitality, or similar environment.

• Knowledge of basic stain identification and removal techniques.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods throughout the shift.

• Ability to frequently bend, reach, sort, and handle textiles.

• Ability to lift and move laundry products and textile bundles as required.

• Ability to work around commercial laundry equipment, cleaning chemicals, heat, and noise.

• Ability to wear required personal protective equipment (PPE).

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.

• This position operates primarily within a commercial laundry production environment and may be exposed to heat, moisture, noise, laundry chemicals, and high-volume production activity.

• Regular contact with approved spotting chemicals and cleaning solutions; required PPE must be worn per company safety procedures.

• The work pace is fast and production-driven, requiring sustained focus and attention to detail throughout each shift.

• Employees are expected to maintain safe work practices and follow all established company procedures.

T H E O F F E R

Why Nuage Designs

Nuage is pleased to offer the following compensation package:

• Salary range: commensurate with experience.

• Benefit offerings including medical, dental, vision, and life insurance.

• 401K with company match.

• PTO.

• Holiday Pay.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Employment with Nuage Designs is at-will, meaning that either the employee or the Company may terminate the employment relationship at any time, with or without cause, and with or without notice. Nothing in this job description constitutes a contract of employment or a guarantee of continued employment.

Nuage Designs is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment and do not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state or local law.

In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, Nuage Designs provides reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodation to perform the essential functions of this position, to participate in the application or interview process, or to enjoy equal benefits and privileges of employment, please contact People & Culture. Requests for accommodation will be evaluated on a case-by-case basis and will not affect the applicant’s consideration for employment.