Apple Support Specialist
Troy, MI · Remote
We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed ... MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our ...
Troy, MI · Remote
We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed ... MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our ...
Troy, MI · Remote
We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed ... MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our ...
Los Angeles, CA · Remote
$17.31/hr
Customer Service Rep - Tech Products (Seasonal, Remote) The Customer Service Rep - Tech Products ... Provide inbound customer support using a call flow guide * Help customers complete purchases and ...
Los Angeles, CA · Remote
$17.31/hr
Customer Service Rep - Tech Products (Seasonal, Remote) The Customer Service Rep - Tech Products ... Provide inbound customer support using a call flow guide * Help customers complete purchases and ...
Concord, NC · Remote
$17.31/hr
Customer Service Rep - Tech Products (Seasonal, Remote) The Customer Service Rep - Tech Products ... Provide inbound customer support using a call flow guide * Help customers complete purchases and ...
Concord, NC · Remote
$17.31/hr
Customer Service Rep - Tech Products (Seasonal, Remote) The Customer Service Rep - Tech Products ... Provide inbound customer support using a call flow guide * Help customers complete purchases and ...
North East, PA · Remote
$17.31/hr
Customer Service Rep - Tech Products (Seasonal, Remote) The Customer Service Rep - Tech Products ... Provide inbound customer support using a call flow guide * Help customers complete purchases and ...
North East, PA · Remote
$17.31/hr
Customer Service Rep - Tech Products (Seasonal, Remote) The Customer Service Rep - Tech Products ... Provide inbound customer support using a call flow guide * Help customers complete purchases and ...
$21 - $27.75/hr
This seasonal position supports the upkeep of ONC facilities, infrastructure, equipment, housing units, and shareholder-use roadway access within a remote camp environment. The logging camp is ...
$21 - $27.75/hr
This seasonal position supports the upkeep of ONC facilities, infrastructure, equipment, housing units, and shareholder-use roadway access within a remote camp environment. The logging camp is ...
Austin, TX · Remote
$194K - $292K/yr
We provide both technical sales consulting and support with a goal of transforming the way people ... Preferred Qualifications 7 years of experience leading quota-carrying, remote/field-based sales ...
Austin, TX · Remote
$194K - $292K/yr
We provide both technical sales consulting and support with a goal of transforming the way people ... Preferred Qualifications 7 years of experience leading quota-carrying, remote/field-based sales ...
Austin, TX · Remote
$194K - $292K/yr
We provide both technical sales consulting and support with a goal of transforming the way people ... Preferred Qualifications 7 years of experience leading quota-carrying, remote/field-based sales ...
Austin, TX · Remote
$194K - $292K/yr
We provide both technical sales consulting and support with a goal of transforming the way people ... Preferred Qualifications 7 years of experience leading quota-carrying, remote/field-based sales ...
Austin, TX · Remote
$194K - $292K/yr
We provide both technical sales consulting and support with a goal of transforming the way people ... Preferred Qualifications 7 years of experience leading quota-carrying, remote/field-based sales ...
Austin, TX · Remote
$194K - $292K/yr
We provide both technical sales consulting and support with a goal of transforming the way people ... Preferred Qualifications 7 years of experience leading quota-carrying, remote/field-based sales ...
Austin, TX · Remote
$194K - $292K/yr
We provide both technical sales consulting and support with a goal of transforming the way people ... Preferred Qualifications 7 years of experience leading quota-carrying, remote/field-based sales ...
Austin, TX · Remote
$194K - $292K/yr
We provide both technical sales consulting and support with a goal of transforming the way people ... Preferred Qualifications 7 years of experience leading quota-carrying, remote/field-based sales ...
Austin, TX · Remote
$194K - $292K/yr
We provide both technical sales consulting and support with a goal of transforming the way people ... Preferred Qualifications 7 years of experience leading quota-carrying, remote/field-based sales ...
Austin, TX · Remote
$194K - $292K/yr
We provide both technical sales consulting and support with a goal of transforming the way people ... Preferred Qualifications 7 years of experience leading quota-carrying, remote/field-based sales ...
Austin, TX · Remote
$194K - $292K/yr
We provide both technical sales consulting and support with a goal of transforming the way people ... Preferred Qualifications 7 years of experience leading quota-carrying, remote/field-based sales ...
Austin, TX · Remote
$194K - $292K/yr
We provide both technical sales consulting and support with a goal of transforming the way people ... Preferred Qualifications 7 years of experience leading quota-carrying, remote/field-based sales ...
Austin, TX · Remote
$194K - $292K/yr
We provide both technical sales consulting and support with a goal of transforming the way people ... Preferred Qualifications 7 years of experience leading quota-carrying, remote/field-based sales ...
Austin, TX · Remote
$194K - $292K/yr
We provide both technical sales consulting and support with a goal of transforming the way people ... Preferred Qualifications 7 years of experience leading quota-carrying, remote/field-based sales ...
Austin, TX · Remote
$194K - $292K/yr
We provide both technical sales consulting and support with a goal of transforming the way people ... Preferred Qualifications 7 years of experience leading quota-carrying, remote/field-based sales ...
Austin, TX · Remote
$194K - $292K/yr
We provide both technical sales consulting and support with a goal of transforming the way people ... Preferred Qualifications 7 years of experience leading quota-carrying, remote/field-based sales ...
Timonium, MD · On-site +1
$45 - $60/hr
Tax Employment Type: Part-Time, Seasonal, Remote Work Arrangement: * February - April (primary ... Provide technical guidance and support to staff throughout the return preparation process * Train ...
Timonium, MD · On-site +1
$45 - $60/hr
Tax Employment Type: Part-Time, Seasonal, Remote Work Arrangement: * February - April (primary ... Provide technical guidance and support to staff throughout the return preparation process * Train ...
Tax Employment Type: Part-Time, Seasonal, Remote Work Arrangement: * February - April (primary ... Provide technical guidance and support to staff throughout the return preparation process * Train ...
Quick apply
Tax Employment Type: Part-Time, Seasonal, Remote Work Arrangement: * February - April (primary ... Provide technical guidance and support to staff throughout the return preparation process * Train ...
What We Offer (Full-time, Not Temporary/Not Seasonal) * Remote-first company (US-based remote only ... Mental health and other wellbeing support programs through a partner network As an organization, we ...
What We Offer (Full-time, Not Temporary/Not Seasonal) * Remote-first company (US-based remote only ... Mental health and other wellbeing support programs through a partner network As an organization, we ...
Apple Certified Support Professional (ACSP) or equivalent certification * Experience managing macOS ... Remote, US #LI-MS3 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our ...
New
Apple Certified Support Professional (ACSP) or equivalent certification * Experience managing macOS ... Remote, US #LI-MS3 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our ...
New
San Diego, CA · On-site +1
$193K - $290K/yr
We manage a fleet of thousands of Apple devices used in a centralized, automated test system which ... to support systematic operations at scale. Description We are looking for a highly motivated ...
San Diego, CA · On-site +1
$193K - $290K/yr
We manage a fleet of thousands of Apple devices used in a centralized, automated test system which ... to support systematic operations at scale. Description We are looking for a highly motivated ...
Stow, OH · Remote
$22 - $25/hr
... support and independence we provide. We offer qualified training opportunities in areas where they ... This is a seasonal, remote position, running from June to November. Pay is $22 to $25 an hour, 20 ...
Stow, OH · Remote
$22 - $25/hr
... support and independence we provide. We offer qualified training opportunities in areas where they ... This is a seasonal, remote position, running from June to November. Pay is $22 to $25 an hour, 20 ...
Cupertino, CA · On-site +1
$176K - $313K/yr
The manager's primary responsibility will be to support the team and ensure the successful delivery ... Experience managing distributed or remote teams. Track record of driving process improvements.
Cupertino, CA · On-site +1
$176K - $313K/yr
The manager's primary responsibility will be to support the team and ensure the successful delivery ... Experience managing distributed or remote teams. Track record of driving process improvements.
$10.34 - $11.17
1% of jobs
$11.17 - $12
1% of jobs
$12 - $12.83
6% of jobs
$12.83 - $13.66
4% of jobs
$14.32 is the 25th percentile. Wages below this are outliers.
$13.66 - $14.49
16% of jobs
$14.49 - $15.32
19% of jobs
The median wage is $15.43 / hr.
$15.32 - $16.15
24% of jobs
$16.39 is the 75th percentile. Wages above this are outliers.
$16.15 - $16.98
15% of jobs
$16.98 - $17.81
10% of jobs
$17.81 - $18.64
2% of jobs
$18.64 - $19.47
2% of jobs
$10
$15
$19
| Aspect | Seasonal Remote Apple Support | Seasonal Remote Apple Technician |
|---|---|---|
| Credentials | Customer service experience, Apple product knowledge | Technical certifications, Apple product repair skills |
| Work Environment | Remote, customer service-focused | Remote, technical troubleshooting and repair |
| Employer & Industry | Apple, customer support industry | Apple, technical repair industry |
Seasonal Remote Apple Support primarily involves assisting customers with product inquiries and troubleshooting via phone or chat, focusing on customer service. In contrast, Seasonal Remote Apple Technician involves technical repairs and diagnostics, requiring technical certifications. Both roles are remote and serve Apple customers, but they differ in technical complexity and credentials needed.
Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed Helpdesk, managed IT services, and consulting that help keep your business running efficiently.
Job Summary:
MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our Apple managed services clients.
Job Responsibilities:
Accept and respond to end-user support tickets and projects according to client contract, processes and policies, within the appropriate contracted timeframes.
Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9.
User account setup using local, open directory and active directory.
Migration of user data from system to system.
Imaging of Mac's using Netboot/Netimage or similar product such as Casper.
Keep clients up to date utilizing apple remote desktop, Filewave and Apple Remote Desktop.
Basic hardware repair including hard drive and memory upgrades.
Must have excellent verbal and written communications skills, as you will be working in a customer service environment.
Advanced knowledge of Macintosh (Mac OSX server), OS installation, OSX configuration and trouble shooting, Apple Remote Desktop, cloning OSX desktop, and other Apple end-user products and support elements.
Ability to travel to and from clients sites.
Bachelor's Degree in an IT related field (preferred).
Apple Certifications at OS level (minimally) and hardware level.
Basic computer hardware repair experience.
Daily reporting to clients.
Tracking time and job notes in job ticketing system and time tracking software.
Notes:
This candidate will be tested on his/her technical experience and ability with Apple devices and environment support.
If you do not have Apple Macintosh experience AND certifications, please DO NOT apply for this job.
All your information will be kept confidential according to EEO guidelines.