Benefits: - 401(k) matching
- Bonus based on performance
- Company car
- Dental insurance
- Free uniforms
- Health insurance
About Mr. Handyman of HendersonvilleMr. Handyman of Hendersonville is a locally owned and operated home services company serving Hendersonville, Nashville, Gallatin, Goodlettsville, Madison, and surrounding Middle Tennessee communities. We are part of a nationally recognized brand built on professionalism, reliability, and craftsmanship. Our team is background-checked, uniformed, and known for delivering Done Right - the first time.
We are a growing company with a team-first culture. We invest in our technicians, reward performance, and create long-term career opportunities for the right people.
Position OverviewWe are seeking a skilled HVAC Service Technician to join our growing field team. In this role, you will diagnose, repair, maintain, and install HVAC systems in residential and light commercial settings throughout the greater Nashville area. You will represent Mr. Handyman with professionalism at every customer interaction, deliver high-quality workmanship, and contribute to team revenue goals through honest, consultative selling.
This is not a run-and-gun volume job. We run flat-rate, transparent pricing and expect our techs to take pride in their work, educate customers, and provide Good/Better/Best options on every service call.
Key ResponsibilitiesField Operations• Diagnose and repair HVAC systems including heating, cooling, and ventilation
• Perform preventive maintenance on residential and light commercial HVAC equipment
• Install new HVAC systems and components including thermostats, air handlers, condensers, and ductwork
• Perform seasonal tune-ups, filter replacements, coil cleaning, and refrigerant checks
• Identify and communicate code compliance issues and safety concerns to customers
• Complete all work orders accurately via ServiceTitan mobile app (training provided)
• Maintain a clean, organized company vehicle and job site at all times
Customer & Sales• Arrive on time, in uniform, with a professional, courteous attitude
• Educate homeowners on system condition and options using Good/Better/Best recommendations
• Present repair vs. replace options transparently and honestly
• Collect payments and close jobs at point of service
• Request Google reviews and referrals on completed jobs
• Look for cross-service opportunities (plumbing, bath, handyman) and refer internally
Required Qualifications• 2+ years of HVAC service and repair experience
• EPA 608 Certification (Universal preferred; Type I or II considered)
• Valid Tennessee driver's license with clean driving record
• Ability to pass a background check and drug screen
• Strong diagnostic and troubleshooting skills
• Basic proficiency with mobile apps and digital work orders
• Professional appearance and strong communication skills
• Ability to lift 50+ lbs and work in attics, crawlspaces, and outdoor conditions
Preferred Qualifications• NATE Certification (any specialty)
• Experience with leading brands: Carrier, Lennox, Trane, Goodman, Rheem, American Standard
• Ductwork fabrication and sealing experience
• Experience with mini-split / ductless systems
• Home Performance or Indoor Air Quality knowledge
• Prior experience in a flat-rate or book-rate pricing environment
• ServiceTitan experience a plus
Compensation & BenefitsPay & Incentives• Competitive base wage commensurate with experience
• Performance bonuses tied to close rate, average ticket, and customer satisfaction
• Commission opportunities on premium upgrades and installs
Company-Provided Benefits• Fully equipped and branded company vehicle (take-home eligible after review period)
• Uniforms provided and laundered
• Company-issued smartphone or tablet for dispatching and work orders
• Paid training and continuing education opportunities
• Health insurance options (discussed at offer)
• Paid time off and holidays
Compensation: $35.00 per hour
Plumbing isn't just about leaks, pipes, and gaskets. It's about people. Not just the people we help by providing quality plumbing services, but also the professionals doing those services themselves. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can't serve customers well without a happy, motivated, and committed team. Creating a culture with an exemplary work ethic is just as important as plumbing, and it's part of everything Mr. Rooter Plumbing does.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
