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Seasonal Ice Rink Manager Jobs in Chicago, IL (NOW HIRING)

... Seasonal Skate Guards to staff the new Harmony Square Ice Rink. We are seeking to fill multiple ... managing skate rental inventory to maintain pre-arranged sorting system. Additionally, these ...

Skate Guard

Tinley Park, IL · On-site

$15 - $21.75/hr

... Seasonal Skate Guards to staff the new Harmony Square Ice Rink! We are seeking to fill multiple ... managing skate rental inventory to maintain pre-arranged sorting system. Additionally, these ...

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Seasonal Ice Rink Manager information

What is a seasonal ice rink manager?

Seasonal Ice Rink Managers are professionals responsible for overseeing the daily operations of ice skating rinks that operate during specific seasons, typically in the winter months. Their duties include managing staff, ensuring the safety of patrons, maintaining the ice surface and equipment, handling scheduling and reservations, and providing excellent customer service. They also ensure compliance with safety regulations and may coordinate events or skating lessons. Strong leadership, organizational skills, and knowledge of ice rink maintenance are essential for this role.

What are some of the common challenges faced by a seasonal ice rink manager during peak operating months?

During peak season, a Seasonal Ice Rink Manager often faces challenges such as managing large crowds, ensuring safety protocols are followed, and maintaining ice quality despite heavy use. Balancing staff scheduling to cover busy periods, handling customer service issues, and coordinating special events can also be demanding. Staying organized and proactive helps managers create a positive experience for both visitors and staff, even when the rink is at its busiest.

What are the key skills and qualifications needed to thrive as a seasonal ice rink manager, and why are they important?

To thrive as a Seasonal Ice Rink Manager, you need experience in facility management, staff supervision, and basic knowledge of ice maintenance or refrigeration systems, often supported by a background in hospitality or recreation management. Familiarity with scheduling software, POS systems, safety protocols, and ice resurfacing equipment is typically required. Strong leadership, customer service orientation, and problem-solving abilities help managers stand out in this role. These skills ensure smooth rink operations, a safe environment, and a positive experience for guests during the busy season.

What is the difference between Seasonal Ice Rink Manager vs Ice Rink Attendant?

AspectSeasonal Ice Rink ManagerIce Rink Attendant
CredentialsBasic certifications, sometimes first aidMinimal certifications required
Work EnvironmentOversees rink operations, manages staffAssists with rink maintenance and customer service
Employer & Industry UsageRecreational facilities, seasonal venuesIce rinks, community centers, sports complexes
Search & Comparison IntentManagement, operations, supervisionCustomer service, maintenance, support

The Seasonal Ice Rink Manager typically oversees the entire rink operation, staff, and safety protocols, requiring some certifications and leadership skills. In contrast, the Ice Rink Attendant focuses on assisting with daily tasks like maintenance and customer assistance, with minimal certifications needed. Both roles are essential in seasonal ice rink environments but differ significantly in responsibilities and qualifications.

What are popular job titles related to Seasonal Ice Rink Manager jobs in Chicago, IL?

For Seasonal Ice Rink Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Seasonal Ice Rink Manager jobs in Chicago, IL look for?

The top searched job categories for Seasonal Ice Rink Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Seasonal Ice Rink Manager jobs?

Cities near Chicago, IL with the most Seasonal Ice Rink Manager job openings:

Ice Rink Cashier (Seasonal Part-Time)

Glencoe Park District

Glencoe, IL • On-site

$15/hr

Part-time

Re-posted 9 days ago


Job description

Job Summary:

Under the immediate supervision of the Ice Rink Manager and Assistant Manager, and as directed by the Facility Manager or Assistant Director of Recreation and Facilities, the Cashier is responsible for providing customer service and supporting the daily operations of the ice rink.


This part-time seasonal position (November through March) includes duties such as assisting patrons at the front desk, handling cash and passes, and maintaining a clean and welcoming environment in the ice rink, check-in desk, and surrounding facility.


Key Responsibilities:

  • Provide friendly and efficient customer service at the ice rink front desk.
  • Check passes and process payments, ensuring proper handling of money.
  • Assist with facility cleanliness, including daily housekeeping of the rink, check-in area, and related spaces.
  • Support overall operations as directed by supervisory staff.


The Cashier position typically requires 10-25 hours per week.


Qualifications:

  • Must be at least 16 years old or older.
  • At least one year of experience working a cash register or similar experiences.
  • All employees must pass a criminal background check, which the Glencoe Park District will cover.


Required Knowledge:

  • Knowledge of the philosophy of public recreation and ability to effectively communicate it to others.
  • Demonstrated technical knowledge related to the position's responsibilities.


Required Skills:

  • Must be dependable and flexible, demonstrating good safety awareness and sound judgment.
  • Ability to understand and follow rules and instructions.
  • Ability to read, write, and organize materials effectively.


Essential Duties and Responsibilities:

  • Check passes and/or collect money from patrons entering the Weinberg Family Recreation Center.
  • Be familiar with all fees relative to the ice rink.
  • Be responsible and accountable for all cash transactions during assigned shifts.
  • Maintain a secure and organized admissions area at the desk area of the Weinberg Family Recreation Center.
  • Handle all contacts with the public (patrons) pleasantly, courteously, and professionally.
  • Enforce rules and regulations appropriate to the ice rink.
  • Follow directions and instructions and be dependable, punctual, and organized.
  • Remain on duty at their assigned area for the entire assignment period, regardless of weather conditions.
  • They must always follow the instructions given to them by the Facility Manager, Ice Rink Manager, or Assistant Ice Rink Manager.
  • Must follow all general rules and regulations applicable to the public.
  • Attend in-service staff meetings.
  • Follow, administer, arid implement Glencoe Park District policies and guidelines .
  • Cooperate in maintaining and cleaning the Weinberg Family Recreation Center's lobby, recreation room, locker rooms, office area, and all bathrooms. This may include removing litter or garbage and checking and emptying trashcans before, during, and after rental parties.
  • Must familiarize themselves with the "Ice Rink Rules and Regulations."
  • Must wear uniform at all times while on duty.
  • Complete a daily checklist and immediately report accidents or concerns.
  • Assist in setting up and organizing daily activities
  • Field and answer patron questions to the best of their ability
  • Participate in special events


Hours:

Due to the nature of Park District programming, evening, weekend, and some holiday hours are to be expected.


Pay Scale:

This is a seasonal part-time, non-exempt (hourly) position. The intended starting pay for this position is $15 per hour, with a full pay scale ranging from $15 per hour to $20 per hour.


Final compensation will be determined in good faith based on an evaluation of the candidate's qualifications, experience, and the recommendation of the Facility Manager - Glencoe Beach and Ice Rink, or the Assistant Director of Recreation and Facilities.


Benefits Include:

  • Park District Membership, Program and Rental Discounts.


*To review the full job description, please contact the hiring manager.


Glencoe Park District is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.