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Seasonal Ice Rink Manager Jobs in Washington (NOW HIRING)

Develop and implement seasonal crop production plans. * Manage planting, irrigation, harvesting ... ice, for periods of up to three hours. COMPENSATION & BENEFITS AfriThrive offers a competitive ...

Notify management of incidents involving excessive alcohol consumption or impaired condition of ... Bar setup: including all liquor, mixers, ice, garnishes, glassware and supplies and perform pre and ...

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Seasonal Ice Rink Manager information

What is a seasonal ice rink manager?

Seasonal Ice Rink Managers are professionals responsible for overseeing the daily operations of ice skating rinks that operate during specific seasons, typically in the winter months. Their duties include managing staff, ensuring the safety of patrons, maintaining the ice surface and equipment, handling scheduling and reservations, and providing excellent customer service. They also ensure compliance with safety regulations and may coordinate events or skating lessons. Strong leadership, organizational skills, and knowledge of ice rink maintenance are essential for this role.

What is the difference between Seasonal Ice Rink Manager vs Ice Rink Attendant?

AspectSeasonal Ice Rink ManagerIce Rink Attendant
CredentialsBasic certifications, sometimes first aidMinimal certifications required
Work EnvironmentOversees rink operations, manages staffAssists with rink maintenance and customer service
Employer & Industry UsageRecreational facilities, seasonal venuesIce rinks, community centers, sports complexes
Search & Comparison IntentManagement, operations, supervisionCustomer service, maintenance, support

The Seasonal Ice Rink Manager typically oversees the entire rink operation, staff, and safety protocols, requiring some certifications and leadership skills. In contrast, the Ice Rink Attendant focuses on assisting with daily tasks like maintenance and customer assistance, with minimal certifications needed. Both roles are essential in seasonal ice rink environments but differ significantly in responsibilities and qualifications.

What are some of the common challenges faced by a seasonal ice rink manager during peak operating months?

During peak season, a Seasonal Ice Rink Manager often faces challenges such as managing large crowds, ensuring safety protocols are followed, and maintaining ice quality despite heavy use. Balancing staff scheduling to cover busy periods, handling customer service issues, and coordinating special events can also be demanding. Staying organized and proactive helps managers create a positive experience for both visitors and staff, even when the rink is at its busiest.

What are the key skills and qualifications needed to thrive as a seasonal ice rink manager, and why are they important?

To thrive as a Seasonal Ice Rink Manager, you need experience in facility management, staff supervision, and basic knowledge of ice maintenance or refrigeration systems, often supported by a background in hospitality or recreation management. Familiarity with scheduling software, POS systems, safety protocols, and ice resurfacing equipment is typically required. Strong leadership, customer service orientation, and problem-solving abilities help managers stand out in this role. These skills ensure smooth rink operations, a safe environment, and a positive experience for guests during the busy season.
What are popular job titles related to Seasonal Ice Rink Manager jobs in Washington? For Seasonal Ice Rink Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Seasonal Ice Rink Manager jobs in Washington look for? The top searched job categories for Seasonal Ice Rink Manager jobs in Washington are:
What cities in Washington are hiring for Seasonal Ice Rink Manager jobs? Cities in Washington with the most Seasonal Ice Rink Manager job openings:

ICE Christmas Seasonal Theatre Assistant Manager

Marriott

National Harbor, MD • On-site

Full-time

Posted 9 days ago


Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,184 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels


Job description

JOB SUMMARY

Assists in planning and execution of meetings and special events. Assists in the implementation of departmental strategies. Promotes and assists in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate. Leads the team to meet and exceed dail/weekly goals including, but not limited to, sales, attendance, guest satisfaction, safety, etc.

CANDIDATE PROFILE 

Education and Experience

High school diploma or GED; 2 years experience in hospitality, event management, food and beverage, sales and marketing, or related professional area.

OR

2-year degree from an accredited university in hospitality, or related major; 1 year experience in hospitality, event management, food and beverage, sales and marketing, or a comparable professional area

CORE WORK ACTIVITIES

Assisting in Managing Meetings and Special Events Operations and Budgets

Leads the team to meet and exceed dail/weekly goals including, but not limited to, sales, attendance, guest satisfaction, safety, etc.

Researches and analyzes new products, pricing and services of competition.

Assists in apprising property of all groups that will impact property operations.

Assists in execution of event management strategy that is aligned with the company's business strategy and leads its execution.

Conducts daily walk-through of banquet floor to help promote client satisfaction and quality standards.

Learn, operate and train employees on software systems used in events such as ticketing, retail, inventory, space usage, etc.

Managing Profitability

Assists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed.

Creates opportunities to upsell during event planning.

Assists in managing department controllable expenses to achieve or exceed budgeted goals.

Manages merchandise inventory as needed, enhancing merchandise displays to increase sales.

Ensuring Exceptional Customer Service

Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels.

Responds to and handles guest problems and complaints.

Empowers employees to provide excellent customer service.

Verifies employees understand expectations and parameters.

Strives to improve service performance.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing and Conducting Human Resources Activities

Interviews, selects and trains employees.

Appraises employee's productivity and efficiency for the purpose of recommending promotions or other changes in status.

Provides for the safety and security of the employees or the property.

Monitors employee attendance and records absences/tardiness.

Helps direct supervisors to achieve their own development goals.

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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