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Seasonal Epic Technical Solutions Engineer Jobs in Decatur, IL

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Senior Wireless Engineer

Decatur, IL · On-site

$176K - $187K/yr

You will be the technical lead for designing resilient, high-density wireless networks that power ... Ensure resilient connectivity through a mix of terrestrial and satellite-based WAN solutions. • ...

Primient

Engineer 3, Decatur

Decatur, IL · On-site

We deliver value through deep technical, commercial, and operational excellence that is backed by ... Engage with external partners and vendors to implement solutions. * Process Optimization ...

Primient

Engineer 3, Decatur

Decatur, IL

We deliver value through deep technical, commercial, and operational excellence that is backed by ... Engage with external partners and vendors to implement solutions. * Process Optimization ...

Primient

Engineer 3, Decatur

Decatur, IL

$101K/yr

We deliver value through deep technical, commercial, and operational excellence that is backed by ... Engage with external partners and vendors to implement solutions. ​ * Process Optimization ...

Hydro Gear Partnership

Product Engineer

Sullivan, IL · On-site

This role is ideal for someone who enjoys working through complex calculations, leading technical ... Hydro-Gear is a world leader in the design and production of precision drive solutions, serving ...

Hydro-Gear

Product Engineer

Sullivan, IL · On-site

This role is ideal for someone who enjoys working through complex calculations, leading technical ... Hydro-Gear is a world leader in the design and production of precision drive solutions, serving ...

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All JobsEpic Technical Solutions Engineer JobsSeasonal Epic Technical Solutions Engineer JobsSeasonal Epic Technical Solutions Engineer Jobs in Decatur, IL

Seasonal Epic Technical Solutions Engineer information

See Decatur, IL salary details

$62.6K

$112.1K

$147.9K

How much do seasonal epic technical solutions engineer jobs pay per year?

As of Jul 29, 2026, the average yearly pay for seasonal epic technical solutions engineer in Decatur, IL is $112,095.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,600.00 and $138,200.00 per year, depending on experience, location, and employer.

What is a Seasonal Epic Technical Solutions Engineer?

A Seasonal Epic Technical Solutions Engineer is a professional who works temporarily, often during peak periods, to support healthcare organizations using Epic software systems. These engineers troubleshoot technical issues, assist with system upgrades, and ensure the smooth operation of Epic applications. They collaborate with IT teams and end users to resolve problems efficiently. Seasonal positions are typically short-term and may align with major software updates or high-demand times in healthcare organizations.

How much does a technical solutions engineer make at Epic?

A Technical Solutions Engineer at Epic typically earns between $70,000 and $100,000 annually, depending on experience and location. The role often requires technical skills, problem-solving abilities, and familiarity with Epic's healthcare software systems.

What engineer makes $500,000 a year?

Highly experienced engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $500,000 or more annually, especially in senior or executive roles at large technology companies. These positions often require advanced skills, certifications, and extensive industry experience, and may include bonuses or stock options that significantly increase total compensation.

What are the main challenges faced by Seasonal Epic Technical Solutions Engineers during peak support periods?

Seasonal Epic Technical Solutions Engineers often experience high volumes of support requests during peak periods, such as major software upgrades or open enrollment seasons. Managing these surges requires effective prioritization, strong troubleshooting skills, and the ability to remain calm under pressure. Collaborating closely with permanent team members and other departments, such as clinical IT and application analysts, is crucial to resolve issues efficiently. Additionally, quickly adapting to evolving workflows and documentation standards helps ensure consistent, high-quality support for end users.

Is technical solutions engineer at Epic a good job?

A Technical Solutions Engineer at Epic typically works on implementing and supporting healthcare software solutions, requiring strong technical skills and customer service abilities. The role offers competitive salaries, opportunities for professional growth, and exposure to healthcare IT systems, making it a valuable position for those interested in technology and healthcare industries.

What are the key skills and qualifications needed to thrive as a Seasonal Epic Technical Solutions Engineer, and why are they important?

To thrive as a Seasonal Epic Technical Solutions Engineer, you need a solid background in information technology, problem-solving abilities, and knowledge of healthcare workflows, often supported by a relevant degree or IT certifications. Familiarity with Epic Systems software, ticketing platforms, and troubleshooting tools is typically required, along with potential certification in Epic modules. Strong communication, teamwork, and adaptability are valuable soft skills for interacting with clinical staff and resolving technical issues efficiently. These competencies ensure that technical challenges are addressed quickly and accurately, supporting effective healthcare delivery during peak periods.

How much does a TS make at Epic?

A Seasonal Epic Technical Solutions Engineer typically earns between $20 and $40 per hour, depending on experience and location. Compensation may also include benefits such as training, certifications, and flexible scheduling during the seasonal period.

What is the difference between Seasonal Epic Technical Solutions Engineer vs Epic Technical Solutions Engineer?

AspectSeasonal Epic Technical Solutions EngineerEpic Technical Solutions Engineer
CertificationsEpic certifications, technical certificationsEpic certifications, technical certifications
Work EnvironmentSeasonal projects, healthcare IT environmentsFull-time, healthcare IT environments
Employer & Industry UsageHospitals, healthcare providers during peak seasonsHospitals, healthcare providers year-round
Search & Comparison IntentCompare seasonal vs full-time roles in Epic supportUnderstand full-time Epic technical roles

The main difference between a Seasonal Epic Technical Solutions Engineer and an Epic Technical Solutions Engineer lies in their employment duration and project scope. Seasonal roles are temporary, often aligned with peak healthcare demands, while full-time Epic Technical Solutions Engineers work continuously within healthcare organizations. Both roles require Epic certifications and technical skills, but seasonal positions focus on short-term project support, whereas full-time roles involve ongoing system maintenance and optimization.

What are popular job titles related to Seasonal Epic Technical Solutions Engineer jobs in Decatur, IL? For Seasonal Epic Technical Solutions Engineer jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Seasonal Epic Technical Solutions Engineer jobs in Decatur, IL look for? The top searched job categories for Seasonal Epic Technical Solutions Engineer jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Seasonal Epic Technical Solutions Engineer jobs? Cities near Decatur, IL with the most Seasonal Epic Technical Solutions Engineer job openings:
Seasonal Epic Technical Solutions Engineer jobs near you

Technical Support Representative

Metro Communications and Conxxus

Sullivan, IL

$18 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

Job description

Position: TAC Analyst
Location: Sullivan, IL (Onsite)
Reports To: TAC Manager
Employment Type: Full-time
Job Summary
The TAC Analyst provides expert technical support and troubleshooting assistance to customers, resolving complex product issues and ensuring optimal customer satisfaction. This role serves as the primary technical liaison between customers and internal teams, delivering solutions for product and service-related inquiries and technical challenges.
Key Responsibilities
  • Respond to technical inquiries via phone, email, tickets and chat, providing timely and accurate solutions to customer problems
  • Maintain high customer satisfaction scores and response time standards
  • Diagnose and resolve complex technical issues with products, systems, or services using systematic problem-solving approaches
  • Utilize diagnostic tools and remote access software to identify and fix technical problems
  • Create and maintain technical documentation, knowledge base articles, and troubleshooting guides
  • Contribute to continuous improvement of support processes
  • Identify when issues require escalation to engineering teams or senior specialists
  • Track and manage customer service tickets through completion, ensuring proper follow-up
  • Maintain detailed notes of customer interactions and technical solutions
Education amp; Experience
  • Degree in Computer Science or related technical field, OR equivalent experience
  • 1+ years of experience in technical support, customer service, or related field
  • Strong analytical and problem-solving skills
  • Basic understanding of relevant technologies
  • Excellent written and verbal communication abilities
  • Ability to explain complex technical concepts to non-technical audiences
  • Professional phone and email etiquette
Preferred Qualifications
  • Industry certifications relevant to the company's products/services
  • Experience with remote diagnostic tools and software
  • Previous customer-facing role experience in a technical environment
  • Experience with data analysis and reporting tools
Essential Skills amp; Competencies
  • Technical aptitude and ability to learn new technologies quickly
  • Systematic approach to problem-solving and troubleshooting
  • Customer service orientation with patience and empathy
  • Strong interpersonal skills for cross-functional collaboration
  • Ability to remain calm under pressure and handle difficult situations
  • Ability to work independently and prioritize multiple tasks
Schedule
  • Full-time, in office position, 40 hours per week with overtime opportunities
  • Shift Schedule Available:
    • Wednesday to Saturday: 7pm - 6am
Compensation amp; Benefits
  • Pay: $20.00 - $23.00
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance

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