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Sears Home Services Jobs (NOW HIRING)

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

By joining Sears Home Services you will be joining the #1 national provider of appliance repair services. We have more than 7 million repair parts and accessories available for sale via Parts Direct ...

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Sears Home Services information

What is Sears Home Services?

Sears Home Services is the home improvement and repair division of Sears, offering a wide range of services including appliance repair, home cleaning, HVAC installation and maintenance, roofing, siding, windows, and kitchen remodeling. They provide in-home repairs for major appliances, as well as home improvement solutions for both interior and exterior needs. Known for their experienced technicians and customer service, Sears Home Services is available nationwide and has been serving customers for many decades.

What are the key skills and qualifications needed to thrive as a Sears Home Services technician?

To thrive as a Sears Home Services Technician, you need strong technical skills in appliance repair, troubleshooting, and a valid driver’s license, often backed by relevant vocational training or certifications. Familiarity with diagnostic tools, mobile work order systems, and manufacturer-specific repair protocols is essential. Excellent customer service, time management, and communication skills help technicians build rapport with clients and efficiently manage their schedules. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a fast-paced, customer-focused environment.

What are the typical daily responsibilities for a technician at Sears Home Services?

Technicians at Sears Home Services spend their days diagnosing and repairing household appliances, performing preventative maintenance, and providing excellent customer service in clients’ homes. They often manage their own schedules, travel to different appointments, and document service calls using mobile tools. Collaboration with dispatchers and support teams is common to ensure timely service and resolve complex issues. Continuous learning is encouraged, as technicians stay updated on new appliance technologies and repair techniques.
What cities are hiring for Sears Home Services jobs? Cities with the most Sears Home Services job openings:
What states have the most Sears Home Services jobs? States with the most job openings for Sears Home Services jobs include:
Infographic showing various Sears Home Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Appliance Repair Service Technician

Sears Holdings

Beckley, WV

Full-time

Medical, Dental, Vision, Retirement

Re-posted 2 days ago


Transformco rating

5.0

Company rating: 5.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Company Description

Sears Home Service, the home solutions division of Sears Holdings Corporation, is the nation's largest product repair service provider, providing more than 52 million solutions for homeowners annually is looking for an experienced In-Home Service Technician with a great attitude and the ability to help customers with their appliance repairs.

Job Description

Join the Sears Home Services team as a Service Technician!

As a Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.

As a Service Technician, you will have the opportunity to repair Washers and Dryers, Gas and Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers,and other home appliances in the customers' homes.

Position:

  • Appliance Repair

For the Service Technician, we provide the following:

  • Service van
  • Specialized tools
  • Uniforms
  • Laptop computer
  • Smartphone
  • Home dispatched (most locations)
  • Industry training
  • Various incentive plans

Career opportunities

Qualifications

As a Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.
Requirements of the Service Technician role include:

  • High school diploma or general education degree (GED)
  • At least 1 - 2 years of appliance repair experience, preferred
  • Ability to use a computer for parts inquiries and ordering
  • Working mechanical knowledge, including the use of tools and test equipment
  • Ability to perform accurate repair of customer product
  • Ability to follow directions and specific process steps to ensure quality workmanship
  • Flexibility to work variable and flexible hours, including overtime
  • Must complete all technician training elements within required timeframes
  • Must possess and maintain a valid state driver's license for the state in which you are applying
  • Must pass pre-employment drug screen and criminal background check
  • Must be at least 18 years of age
  • Ability to occasionally lift up to 100 lbs.
Additional Information

Excellent Benefits- Medical, Dental, Vision, 401K, etc...


What Transformco employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Transformco

Sourced by ZipRecruiter

Transformco is a paramount player in the retail industry within the US, with their Strategic business operations headquartered in Hoffman Estates, IL. The company was established with the purpose to enhance retail by embracing transformation and leveraging people, technology, and insights to give customers delightful shopping experiences. The vast array of products and services offered by Transformco includes appliances, tools, lawn and garden equipment, and automotive repair and maintenance goods.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Hoffman Estates, IL, US

Year founded

2019

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