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Script Specialist Jobs (NOW HIRING)

Orion Talent

Commissioning Specialist

Irving, TX · On-site

$90K/yr

This role schedules commissioning activities, prepares detailed test scripts, and directs field testing and validation of electrical power and control systems. The specialist collaborates closely ...

Infojini Inc

Test script writer

Raleigh, NC · On-site

They are seeking a Senior Desktop Specialist who will be responsible for creating technical documentation and training materials using various Microsoft Office tools. Responsibilities : • The ...

aitrainer

$200 - $250/hr

Literary Content Localization & Creative Writing Specialist. Remote freelance Literary Content ... Evaluate novels, scripts, and other literary content for quality and readability. * Support novel ...

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$25.5K

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How much do script specialist jobs pay per year?

As of Sep 9, 2026, the average yearly pay for script specialist in the United States is $75,393.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $98,500.00 per year, depending on experience, location, and employer.

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Enterprise Retention Specialist I

Charlotte, NC • On-site

Goosehead
See more jobs at Gooseheadexternal

Full-time

Re-posted yesterday

Job description

The Retention Specialist I is an entry-level role responsible for re-marketing existing clients whose policies are expiring, experiencing premium increases, or facing adverse underwriting actions. This position blends sales expertise with high-touch service execution to ensure clients remain optimally placed with the right coverage solutions. Specialists conduct reshops, present alternative policy options, and proactively identify opportunities to cross-sell additional products. The role is central to preserving client relationships, stabilizing retention outcomes, and supporting agency revenue growth.

The Retention Specialist I serves as a front-line resource for clients requiring policy review, remarketing, or cancellation mitigation. When a client is price-sensitive or impacted by underwriting changes, the specialist evaluates available carrier options, reshops the policy, and presents tailored solutions that align with the client's needs. This role requires balancing consultative sales skills with the precision and care of a service professional.

Specialists follow established workflows, scripts, and compliance standards while developing deeper insurance knowledge and autonomy. They are expected to identify cross-sell opportunities that enhance coverage and contribute to agency revenue. Performance is measured through retention outcomes, productivity metrics, and the ability to deliver a positive client experience during moments of potential attrition.

Job Responsibilities:

Conduct outbound and inbound interactions with clients requiring policy reshops, renewal reviews, or cancellation mitigation
Evaluate client needs and present alternative policy options when price sensitivity or underwriting changes occur
Execute reshops across multiple carriers, ensuring accurate quoting and appropriate placement
Deliver a conciergelevel service experience while applying sales techniques to retain and grow accounts
Identify and pursue crosssell opportunities that enhance client coverage and agency revenue
Document all interactions, outcomes, and next steps in agency systems
Follow established scripts, workflows, and compliance guidelines
Maintain active state insurance license and complete required training
Collaborate with team members and leadership to meet retention and productivity goals

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