Script Analyst Jobs in Philadelphia, PA (NOW HIRING)

About the Role

We are seeking a results-driven Business Analyst III to join Elsevier's Clinical Learning Hub (CLH) team. The successful candidate will partner with business stakeholders to elicit requirements, analyze processes, translate business needs into technical specifications, and drive data-informed decision-making. This role balances business acumen with analytical rigor, delivering clear requirements, actionable insights, and practical recommendations to improve efficiency, adoption of AI-enabled workflows, and stakeholder outcomes.

Responsibilities

• Analyze and document business processes and requirements; translate into user stories and functional specifications
• Develop system specifications, process flows, and conversion strategies aligned with business needs
• Create technical and functional documentation for users and stakeholders
• Evaluate existing systems, identify improvement opportunities, and recommend solutions
• Collaborate with cross-functional teams (business, IT, remote developers) to ensure requirements are met
• Support solution quality by maintaining test scripts and contributing to tools, processes, and best practices

Requirements

• 3+ years of IT business analyst experience
• BS/BA degree in relevant discipline or equivalent experience required; ISEB-qualified Business Analyst preferred if in the UK, IIBA CBAP if in the US
• Previous experience of working in an agile environment and using recognized development methodology; e.g., Agile, Scrum and Kanban
• Gather, analyze, and document business requirements and processes; translate them into user stories, functional specs, and system/process designs.
• Evaluate existing systems, identify improvement opportunities, and recommend solutions based on business needs and best practices.
• Develop and maintain technical/functional documentation, process flows, and support tools/solutions aligned with quality and compliance standards.
• Collaborate with business, IT, and remote development teams to deliver solutions; support testing efforts including maintaining automated test scripts.

Technical Skills:

• Experience with Agile methodologies (Scrum, Kanban) and a strong understanding of the BA role across the full software development lifecycle; ability to gather requirements and translate them into user stories and functional specifications for complex projects.
• Proficiency with tools such as Jira, Confluence, Miro, Aha!, Slack, Figma, AI tools, and Microsoft Office suite.
• Strong communication, documentation, and facilitation skills, including leading workshops and engaging stakeholders across all organizational levels.
• Technical aptitude in software analysis and design, UML modeling, and maintaining automated test scripts.

Working for you:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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