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Scholastic Customer Service Remote Jobs in Decatur, AL

Liveops

Remote Customer Service Agent

Decatur, AL · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Athens, AL · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Huntsville, AL · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Madison, AL · Remote

$14 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Athens, AL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Spanish Bilingual Customer Service

Athens, AL · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Decatur, AL · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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Scholastic Customer Service Remote information

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How much do scholastic customer service remote jobs pay per hour?

As of May 30, 2026, the average hourly pay for scholastic customer service remote in Decatur, AL is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Scholastic Customer Service Remote representative, and why are they important?

To thrive as a Scholastic Customer Service Remote representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer service software (such as Zendesk or Salesforce), email systems, and ticketing tools is typically required. Patience, empathy, and the ability to work independently make someone stand out in this role. These skills and qualities are important to ensure prompt, accurate assistance to customers and maintain a positive brand reputation while working remotely.

How does the remote Scholastic Customer Service role collaborate with other departments to resolve customer issues?

As a remote Scholastic Customer Service representative, you’ll frequently work with teams across fulfillment, sales, and technical support to address customer inquiries and resolve issues. While most communication happens via email, chat, or internal ticketing systems, you’ll also participate in scheduled virtual meetings to coordinate solutions and share feedback. Building strong relationships with these teams is essential for efficiently resolving escalated cases and ensuring a positive customer experience. Being proactive and clear in your communication will help you navigate the remote work setting and collaborate effectively.

What does a Scholastic Customer Service Remote representative do?

A Scholastic Customer Service Remote representative assists customers with orders, product inquiries, and account issues via phone, email, or chat from a remote location. They help resolve problems, provide information about Scholastic’s books and educational products, and ensure a positive experience for every customer. This role requires strong communication skills, patience, and the ability to navigate company systems to support both parents and educators.

What is the difference between Scholastic Customer Service Remote vs Scholastic Technical Support Remote?

AspectScholastic Customer Service RemoteScholastic Technical Support Remote
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical troubleshooting skills
Work EnvironmentRemote, customer-focused interactionsRemote, technical issue resolution
Employer & Industry UsageEducational publishing company, ScholasticEducational publishing company, Scholastic
Common Search & ComparisonCustomer service roles in education publishingTechnical support roles in education publishing

Scholastic Customer Service Remote focuses on assisting customers with inquiries about products and orders, while Scholastic Technical Support Remote handles technical issues related to digital platforms and e-learning tools. Both roles require strong communication skills and are based remotely within the same industry, but they serve different functions within Scholastic's operations.

What are the most commonly searched types of Scholastic Customer Service jobs in Decatur, AL? The most popular types of Scholastic Customer Service jobs in Decatur, AL are:
What are popular job titles related to Scholastic Customer Service Remote jobs in Decatur, AL? For Scholastic Customer Service Remote jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Scholastic Customer Service Remote jobs in Decatur, AL look for? The top searched job categories for Scholastic Customer Service Remote jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Scholastic Customer Service Remote jobs? Cities near Decatur, AL with the most Scholastic Customer Service Remote job openings:
Scholastic Customer Service Remote jobs near you
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Decatur, AL • Remote

$14.50 - $19.50/hr

Contractor

Posted 17 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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