Sample Processor Jobs in Florida (NOW HIRING)

Pay: $18.00 - $20.00 per hour

Job description:

Job Title: Sample Processing Coordinator

Position Summary
We are seeking a highly organized, detail-oriented, and service-minded Sample Processing Coordinator to support our sales and customer service operations. This role is responsible for receiving, processing, fulfilling, and communicating sample requests accurately and professionally.

This is a hands-on role that combines office coordination with physical sample fulfillment. The person in this position will process sample requests, pick and pack samples from the sample room, create shipping labels, follow customer-specific labeling instructions, send tracking details, and help maintain the sample room so sample inventory is organized and readily available.

The right candidate will be dependable, proactive, detail-oriented, and able to balance customer communication with accurate physical execution.

Key Responsibilities

• Review incoming sample requests and determine what information is needed to process them correctly
• Enter and process sample orders accurately in the system
• Physically pick and pack sample orders from the sample room
• Confirm the correct sample items, quantities, and request details before shipment
• Create shipping labels accurately and ensure all shipment details are correct
• Follow customer-specific labeling instructions and any special sample handling requirements
• Communicate with customers regarding sample status, shipment details, and tracking information
• Follow up on incomplete, unclear, delayed, or unavailable sample requests
• Coordinate internally with sales, customer service, warehouse, and shipping support as needed
• Maintain organization, cleanliness, and order within the sample room
• Help ensure sample stock is replenished and kept at proper levels so requests can be fulfilled quickly and efficiently
• Monitor commonly used sample items and communicate when replenishment is needed
• Ensure sample requests are documented clearly and handled in an organized manner
• Manage routine follow-up when customer response or internal clarification is needed
• Support process consistency and accuracy within the full sample workflow

What Success Looks Like in This Role
A successful person in this position:

• processes sample requests quickly and accurately
• picks, packs, and ships the correct samples with strong attention to detail
• creates accurate labels and follows customer instructions exactly
• keeps the sample room organized and easy to work from
• helps ensure sample stock is available and replenished
• communicates clearly and professionally with customers and internal teams
• follows up without needing to be reminded
• keeps multiple requests moving without losing control of details
• takes ownership of problems until they are resolved or properly handed off

Qualifications

• Strong written and verbal communication skills
• Strong attention to detail and accuracy
• Ability to manage multiple requests and priorities at once
• Comfortable with both desk work and hands-on physical fulfillment tasks
• Ability to learn product information, systems, shipping requirements, and internal processes quickly
• Strong organizational and follow-up skills
• Proficiency with email, shipping labels, order entry systems, and standard office software
• Professional, dependable, and team-oriented approach

Preferred Experience

• 2+ years of experience in customer service, order processing, shipping, sample coordination, warehouse support, administrative support, or a similar operations role
• Experience in wholesale, distribution, manufacturing, logistics, hospitality supply, or another order-driven environment
• Experience creating shipping labels and preparing outbound shipments
• Experience picking, packing, or fulfilling small orders or samples
• Experience handling customer requests, order entry, shipping coordination, or tracking follow-up
• Experience working with SKU-heavy products or item-based order environments
• Experience organizing and maintaining stock rooms, sample rooms, or small inventory areas

Talents and Traits Needed to Thrive

• Highly organized and structured
• Naturally detail-oriented
• Service-minded and responsive
• Proactive in follow-up
• Comfortable switching between computer work and physical tasks
• Calm under pressure
• Strong sense of ownership
• Good judgment on when to act independently and when to escalate
• Able to follow instructions carefully and execute consistently
• Motivated to keep workspaces and inventory organized

Physical / Work Requirements

• Ability to stand, walk, bend, and pack sample orders during the workday
• Ability to lift and move sample cartons or packages within reasonable office/warehouse limits
• Ability to work between office systems and a physical sample room efficiently
• Ability to maintain an organized work area and sample storage space

Why This Role Matters
This role directly impacts customer experience, sales support, and internal efficiency. A strong Sample Processing Coordinator helps create confidence with customers by making sure sample requests are handled professionally, accurately, and quickly from start to finish.

Schedule / Work Environment
Monday through Friday – 8 am – 4 pm

Pay
$ 18 - $ 20

Temp to Hire position

Background and Drug Screening required

To Apply
Please submit your resume and a brief note describing your experience in customer service, order processing, shipping, fulfillment, or a similar support role.

Benefits:

• Health insurance

Work Location: In person