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Salesforce Service Cloud Developer Jobs in Indiana

Kanak Elite Services Inc

Technical Salesforce

Indianapolis, IN · On-site

$53 - $70.25/hr

Salesforce "Customer Cloud" * Java * IWC * Omnistudio This is Mulesoft integration to Salesforce They want Salesforce "Customer Cloud" developers with Mulesoft and a Java background. There is a focus ...

Becton, Dickinson and Company

$47.75 - $65.50/hr

The Staff DevOps Engineer will serve as the organization's subject matter expert for Salesforce ... Advanced experience supporting Salesforce Health Cloud, Service Cloud, and Experience Cloud ...

Pwc

Salesforce CPQ/Revenue Cloud Manager

Indianapolis, IN · On-site

$99K - $232K/yr

... Service Cloud to drive innovative technology solutions - Encouraging team development through ... and Salesforce Lightning - Utilizing analytical thinking to identify business opportunities ...

CleanSlate Technology Group

Cloud DevOps Architect

Carmel, IN · On-site

$61.50 - $78.50/hr

As a top-tier cloud partner, we design and deliver cloud-native solutions and modern data platforms ... Collaborate and provide technical leadership to clients to leverage DevOps services within our ...

CleanSlate Technology Group

Cloud DevOps Architect

Carmel, IN · On-site

$61.50 - $78.50/hr

As a top-tier cloud partner, we design and deliver cloud-native solutions and modern data platforms ... Collaborate and provide technical leadership to clients to leverage DevOps services within our ...

Socket.dev

Cloud DevOps Architect

Carmel, IN · On-site

$64.50 - $82/hr

As a top-tier cloud partner, we design and deliver cloud-native solutions and modern data platforms ... Collaborate and provide technical leadership to clients to leverage DevOps services within our ...

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Technical Support Engineer - Service Cloud

Indianapolis, IN • On-site

Socket.dev
Network Security • 1 - 10 employees
Learn more about Socket.devexternal

Other

Posted 6 days ago

Job description

Job Category

Customer Success

Job Details About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As a Technical Support Engineer, you will work directly with customers to resolve critical issues, guide adoption of Salesforce technology, and help organizations achieve measurable business value through the platform. You will serve as a trusted technical partner to customers by providing expert troubleshooting, guidance, and best practices throughout their use of the Salesforce platform.

This role blends deep technical problem-solving, proactive support, and customer-focused guidance to help customers resolve issues efficiently and maximize the value of their Salesforce solutions. The Global Support environment is highly customer-focused and fast-paced, operating globally to provide 24/7 technical support across the Salesforce platform.

Duties & Responsibilities
  • Lead the end-to-end customer technical experience by managing support cases from initial diagnosis through resolution
  • Diagnose and resolve complex technical issues related to Salesforce platform products, including Service Cloud
  • Coordinate resolution of critical and high-priority cases by collaborating with cross-functional teams and escalating issues to Product Engineering when necessary
  • Provide onboarding support and technical discovery sessions to help new customers successfully implement Salesforce solutions
  • Guide customers on best practices, product configuration, and architecture to accelerate product adoption and maximize platform value
  • Investigate customer-reported issues, analyze system behavior, and identify root causes using internal tools and troubleshooting methods
  • Manage multiple customer issues simultaneously while prioritizing work in a fast-paced technical
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