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Salesforce Agent Jobs (NOW HIRING)

DHL eCommerce

Salesforce Senior Developer

Fort Lauderdale, FL · On-site

$119K - $146K/yr

A key focus for this role is empowering the business to leverage Salesforce Agent force and cutting-edge agentic AI. ESSENTIAL DUTIES & RESPONSIBILITIES: * Evaluate specific use cases and provide ...

DHL eCommerce

Salesforce Senior Developer

Weston, FL · On-site

$119K - $146K/yr

A key focus for this role is empowering the business to leverage Salesforce Agent force and cutting-edge agentic AI. ESSENTIAL DUTIES & RESPONSIBILITIES: * Evaluate specific use cases and provide ...

Salesforce, Inc.

$51 - $63/hr

Architect stateful, multi-agent orchestration engines capable of decomposing complex features into executable engineering tasks, generating code, handling dependencies, and self-correcting via ...

Hesfp, Llc

Configure agent actions using Flow, Apex, and REST/SOAP integrations to connect agents to Salesforce and external systems of record. * Facilitate discovery sessions and stakeholder workshops to ...

New

Hesfp, Llc

$120K - $160K/yr

Configure agent topics, instructions, and guardrails to ensure accurate, secure, and compliant ... Integrate Salesforce with other systems and platforms, ensuring seamless data flow and system ...

New

Tranzeal Incorporated

SFDC Developer

Santa Clara, CA · On-site

Job Summary : Tranzeal Incorporated is a company seeking a skilled SFDC Developer. The role ... agent-guided RMA steps; enforce field-level validations. • Collaborate with Service Cloud BSA on ...

Apptad, Inc.

Salesforce Lead Developer

Tysons, VA · On-site

$56 - $74.25/hr

Develop AI-powered solutions using Agentforce (Agent Builder, Prompt Builder, Einstein AI ... Salesforce Data 360 / Data Cloud * Agentforce (AI, Prompt Builder, Agent Builder, Einstein AI)

Clearwater Analytics

Salesforce Developer Intern

Boise, ID · On-site

$52.75 - $70/hr

Help build and configure an interactive AI support agent within Salesforce (e.g., Agentforce/Einstein or custom LWC integration with an LLM API) to automate responses to common user questions

campus4tech

Salesforce Service Desktop Developer

$56.75 - $75.25/hr

Video Interview W2 candidates only US Citizen, Green Card, GC EAD, TN, H4 EAD are only preferred Role The Salesforce Service Desktop Developer will work on the organization's agent desktop and ...

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Salesforce Agent information

What is the difference between Salesforce Agent vs Salesforce Administrator?

AspectSalesforce AgentSalesforce Administrator
CertificationsNone required, but Salesforce certifications are a plusSalesforce Certified Administrator is often required or preferred
Work EnvironmentCustomer support, sales, or service teams using Salesforce CRMIT or business teams managing Salesforce system configurations
ResponsibilitiesAssist customers, input data, support sales teamsConfigure Salesforce, manage user permissions, customize workflows

While both roles work within the Salesforce ecosystem, Salesforce Agents primarily focus on customer interaction and data entry, whereas Salesforce Administrators handle system setup, customization, and maintenance. Understanding these differences helps in choosing the right career path or job fit within organizations using Salesforce.

Does Salesforce offer remote positions?

Salesforce agents and related roles often have remote work options, especially for customer support, sales, and technical positions. Many companies using Salesforce also offer remote or hybrid work arrangements, depending on the role and company policies. Candidates should review specific job postings for remote work availability and requirements such as familiarity with Salesforce tools and remote communication skills.

What does a Salesforce agent do?

A Salesforce agent manages customer relationships and sales processes using the Salesforce platform. They handle tasks such as updating customer data, managing leads and opportunities, and providing support to ensure effective communication and sales performance. Strong knowledge of Salesforce tools and customer service skills are essential for this role.

What states have the most Salesforce Agent jobs?

States with the most job openings for Salesforce Agent jobs include:

What are popular job titles related to Salesforce Agent jobs?

For Salesforce Agent jobs, the most frequently searched job titles are:

Infographic showing various Salesforce Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

NICE CXone Cognigy Aentic AI Developer

Detroit, MI • On-site

Tata Consultancy Service Limited
See more jobs at Tata Consultancy Service Limitedexternal

$85K - $120K/yr

Full-time

Re-posted 6 days ago

Job description

NICE CXone Cognigy Aentic AI Developer
-Minimum 3 years of experience in Conversational AI, Virtual Agent, Chatbot, Bot Development, or Contact Center AI platforms.
- Hands-on experience with Cognigy.AI and NICE CXone / NICE Mpower Agentic AI solutions.
- Strong understanding of NLP, NLU, intent/entity design, dialogue management, and conversational design.
- Experience with voice bot / chatbot design for customer service and contact center workflows.
- Proficiency in JavaScript, Node.js, Python, REST APIs, webhooks, JSON and XML.
- Exposure to GenAI / LLM platforms such as Azure OpenAI, OpenAI GPT, or Vertex AI.
Design, develop, and customize Cognigy.AI and NICE CXone Agentic AI conversational solutions.
- Build and maintain flows, intents, entities, context management, business logic, and dialogue orchestration.
- Develop AI-powered virtual agents for voice and digital customer interaction channels.
- Integrate Cognigy.AI with NICE CXone, Salesforce Agent Voice, ServiceNow, CRM, knowledge bases, and enterprise systems.
- Configure Agent Assist, Knowledge AI, virtual agents, and AI-powered customer journeys.
- Develop API/middleware components; support testing, troubleshooting, tuning, deployment, and production support.
- Work with architects
- Cognigy.AI Platform
- NICE CXone / NICE Mpower / Agentic AI
- NICE CXone Studio, Digital Experience, Agent Assist, Knowledge AI
- REST APIs, Webhooks, JSON, XML
- JavaScript, Node.js, Python
- Salesforce Agent Voice, ServiceNow, CRM integrations
- Azure OpenAI / OpenAI GPT / GenAI / LLM platforms
- Git, DevOps, CI/CD tools
Salary Range- $85,000-$120,000 a year
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