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Sales Support Associate Jobs in Jackson, MS (NOW HIRING)

Chico's FAS, Inc.

Support Associate - Chico's

Flowood, MS · On-site

$14.25 - $18.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Flowood, MS · On-site

$14.25 - $18.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Pearl, MS · On-site

$14.75 - $19/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Flowood, MS · On-site

$14.25 - $18.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Flowood, MS · On-site

$14.25 - $18.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Ridgeland, MS · On-site

$14.75 - $19/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Ridgeland, MS · On-site

$14.25 - $18.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Pearl, MS · On-site

$14.25 - $18.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Ridgeland, MS · On-site

$14.25 - $18.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Ridgeland, MS · On-site

$14.75 - $19/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Five Below

Sales Asscociate 6004 Flowood MS

Flowood, MS · On-site

$14.25 - $18.25/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... Support team and company goals: Collaborate with the team to achieve overall store and company ...

Ollie's

Retail Sales Associate

Jackson, MS · On-site

$14 - $16.25/hr

The Retail Sales Associate assists Ollie's customers and helps to maintain the store appearance ... Support Ollie's Army and other donation programs year-round. * Assist with receiving the truck ...

Home Depot

Store Support

Madison, MS · On-site

$12.25 - $15.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Jackson, MS · On-site

$13 - $16.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Madison, MS

$12.25 - $15.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Jackson, MS

$13 - $16.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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All JobsSales Support Associate JobsSales Support Associate Jobs in Jackson, MS

Sales Support Associate information

See Jackson, MS salary details

$9

$16

$24

How much do sales support associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for sales support associate in Jackson, MS is $16.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.41 per hour, depending on experience, location, and employer.

What is a sales support associate?

Sales Support Associates are professionals who assist sales teams by handling administrative tasks, processing orders, managing customer inquiries, and maintaining sales records. They play a key role in ensuring smooth operations within the sales department, allowing sales representatives to focus on generating new business. Their duties often include preparing sales reports, coordinating with other departments, and supporting customers throughout the sales process.

How does a sales support associate typically collaborate with sales representatives and other departments?

Sales Support Associates work closely with sales representatives by handling administrative tasks such as processing orders, preparing sales documents, and responding to customer inquiries, which allows sales reps to focus on closing deals. They also interact with departments like marketing, logistics, and finance to ensure smooth order fulfillment and accurate record-keeping. This collaborative environment helps streamline the sales process, resolve issues quickly, and provide a seamless experience for both the sales team and customers.

What are the key skills and qualifications needed to thrive as a sales support associate, and why are they important?

To thrive as a Sales Support Associate, you need strong organizational skills, attention to detail, and a background in business or sales administration, often supported by a relevant associate's degree or equivalent experience. Familiarity with CRM software, order processing systems, and Microsoft Office Suite is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you build relationships and efficiently support the sales team. These skills are crucial for ensuring smooth sales operations, enhancing customer satisfaction, and driving overall team performance.

What is the difference between Sales Support Associate vs Customer Service Representative?

AspectSales Support AssociateCustomer Service Representative
Primary RoleSupports sales teams with order processing, CRM updates, and sales documentationAssists customers with inquiries, complaints, and product information
Required SkillsCommunication, organization, familiarity with CRM softwareCommunication, problem-solving, product knowledge
Work EnvironmentOffice setting, sales departmentsCall centers, retail, or office settings
Common CertificationsNone required but CRM or sales certifications helpfulNone typically required

The Sales Support Associate primarily assists sales teams by managing administrative tasks and supporting sales processes, while Customer Service Representatives focus on addressing customer inquiries and resolving issues. Both roles require strong communication skills and are vital in customer-facing or sales environments, but their core responsibilities differ significantly.

What job categories do people searching Sales Support Associate jobs in Jackson, MS look for?

The top searched job categories for Sales Support Associate jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Sales Support Associate jobs?

Cities near Jackson, MS with the most Sales Support Associate job openings:

Sales Support Associate jobs near you
Infographic showing various Sales Support Associate job openings in Jackson, MS as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $34,253 per year, or $16.5 per hour.

Sales Support Associate

Singer Equipment Company

Jackson, MS • On-site

$20 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Singer Equipment rating

9.7

Company rating: 9.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

3rd of 423 rated retail wholesalers

Job description

Why Singer?
Singer Equipment Company is not just a seller of food equipment - we cultivate partnerships and amplify success. Singer isn't just a place to work; it's a place to thrive. We empower our employees, fostering an environment where they can grow professionally and contribute to something larger than themselves.
We are the proud, 3-time recipient of the Foodservice and Supplies Dealer of the Year Award. Our commitment to our customers has earned us an unbeatable reputation within our industry. This is your opportunity to join a winning team!
At Singer Equipment Company, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long-term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays.
Why You'll Love Working Here:
  • Make a Difference: Work with enthusiasm and integrity while ensuring communication, coordination and collaboration.
  • Collaborative Spirit: Be part of a supportive and dynamic team environment.
  • Growth Opportunities: Develop your skills and advance your career in a dynamic industry.
  • Competitive Compensation & Benefits: Enjoy a rewarding package that reflects your contributions.

OVERVIEW
The Sales Support Associate serves as the operational backbone of the sales team by coordinating trade show logistics, supporting warranty and Return Merchandise Authorization (RMA) processes, and ensuring customers receive timely, professional service after the sale. This role works closely with sales, manufacturers, freight carriers, warehouses, and customers to deliver an exceptional ownership experience while keeping internal operations organized and efficient. This position is ideal for someone who enjoys solving problems, staying organized, and taking ownership of projects from start to finish.
ESSENTIAL FUNCTIONS
Trade Show & Event Logistics
  • Coordinate all equipment and smallwares for regional and national food shows.
  • Prepare, crate, label, and document outbound shipments.
  • Schedule freight pickups and deliveries.
  • Load and unload show equipment safely.
  • Track shipments to ensure on-time arrival and return.
  • Assist with booth setup and teardown as needed.
  • Maintain inventory of trade show assets, literature, signage, and promotional materials.
  • Coordinate repairs and replacement of show equipment.

RMA & Warranty Administration
  • Manage the complete Return Merchandise Authorization (RMA) process.
  • Open, track, and close warranty claims.
  • Coordinate with manufacturers, vendors, freight companies, and customers.
  • Obtain photos, serial numbers, invoices, and supporting documentation.
  • Schedule replacement shipments and returns.
  • Monitor aging RMAs and proactively follow up until resolved.
  • Maintain accurate records and reporting.

Warranty & Service Support
  • Serve as the primary point of contact for warranty service requests.
  • Coordinate service dispatches with authorized technicians.
  • Communicate service status and expectations with customers.
  • Escalate urgent issues when appropriate.
  • Track open service calls through completion.
  • Ensure warranty compliance with manufacturer policies.

Sales Operations Support
  • Support National Account Managers with administrative and operational tasks.
  • Coordinate equipment deliveries and project logistics.
  • Assist with order documentation and shipment tracking.
  • Prepare reports and maintain CRM information.
  • Support special customer projects and equipment rollouts.
  • Maintain organized documentation for customer records.

MINIMUM QUALIFICATIONS
  • Associate's degree preferred or equivalent experience.
  • 2+ years in customer service, logistics, operations, or sales support.
  • Experience with freight coordination or equipment logistics preferred.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication.
  • Proficient in Microsoft Office (Excel, Outlook, Word).
  • Experience with ERP or CRM systems is a plus.
  • Ability to manage multiple priorities in a fast-paced environment.

Preferred Skills
  • Strong attention to detail.
  • Customer-first mindset.
  • Mechanical aptitude and willingness to learn equipment basics.
  • Problem-solving mentality.
  • Ability to work independently while collaborating across departments.
  • Comfortable interacting with vendors, manufacturers, service agencies, and customers.
  • Ability to lift up to 50 pounds and assist with trade show setup and warehouse activities.

Candidates are encouraged to apply even if they do not meet all listed requirements. We recognize that skills and potential can take many forms, and we value diverse experiences that may not align perfectly with traditional qualifications.
Are you ready to take your career to the next level? Apply today and let's cook up some success!
Singer Equipment Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.

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