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Sales Support Associate Jobs in Baltimore, MD (NOW HIRING)

Support Associate - Soma

Towson, MD ยท On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Columbia, MD ยท On-site

$16 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Annapolis, MD ยท On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Towson, MD ยท On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Gambrills, MD ยท On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Towson, MD ยท On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Towson, MD ยท On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Baltimore, MD ยท On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Towson, MD ยท On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Baltimore, MD ยท On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Showing results 21-40

Sales Support Associate information

See Baltimore, MD salary details

$10

$18

$27

How much do sales support associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for sales support associate in Baltimore, MD is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.01 per hour, depending on experience, location, and employer.

What is the difference between Sales Support Associate vs Customer Service Representative?

AspectSales Support AssociateCustomer Service Representative
Primary RoleSupports sales teams with order processing, CRM updates, and sales documentationAssists customers with inquiries, complaints, and product information
Required SkillsCommunication, organization, familiarity with CRM softwareCommunication, problem-solving, product knowledge
Work EnvironmentOffice setting, sales departmentsCall centers, retail, or office settings
Common CertificationsNone required but CRM or sales certifications helpfulNone typically required

The Sales Support Associate primarily assists sales teams by managing administrative tasks and supporting sales processes, while Customer Service Representatives focus on addressing customer inquiries and resolving issues. Both roles require strong communication skills and are vital in customer-facing or sales environments, but their core responsibilities differ significantly.

How does a sales support associate typically collaborate with sales representatives and other departments?

Sales Support Associates work closely with sales representatives by handling administrative tasks such as processing orders, preparing sales documents, and responding to customer inquiries, which allows sales reps to focus on closing deals. They also interact with departments like marketing, logistics, and finance to ensure smooth order fulfillment and accurate record-keeping. This collaborative environment helps streamline the sales process, resolve issues quickly, and provide a seamless experience for both the sales team and customers.

What is a sales support associate?

Sales Support Associates are professionals who assist sales teams by handling administrative tasks, processing orders, managing customer inquiries, and maintaining sales records. They play a key role in ensuring smooth operations within the sales department, allowing sales representatives to focus on generating new business. Their duties often include preparing sales reports, coordinating with other departments, and supporting customers throughout the sales process.

What are the key skills and qualifications needed to thrive as a sales support associate, and why are they important?

To thrive as a Sales Support Associate, you need strong organizational skills, attention to detail, and a background in business or sales administration, often supported by a relevant associate's degree or equivalent experience. Familiarity with CRM software, order processing systems, and Microsoft Office Suite is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you build relationships and efficiently support the sales team. These skills are crucial for ensuring smooth sales operations, enhancing customer satisfaction, and driving overall team performance.
What are popular job titles related to Sales Support Associate jobs in Baltimore, MD? For Sales Support Associate jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Sales Support Associate jobs in Baltimore, MD look for? The top searched job categories for Sales Support Associate jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Sales Support Associate jobs? Cities near Baltimore, MD with the most Sales Support Associate job openings:
Infographic showing various Sales Support Associate job openings in Baltimore, MD as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,057 per year, or $18.8 per hour.

Support Associate - Soma

chicosfas

Towson, MD โ€ข On-site

$15 - $18.75/hr

Part-time

Re-posted 18 days ago


Job description

POSITION OBJECTIVE:


The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!


FUNCTIONAL RESPONSIBILITIES:


Operational Excellence

  • Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
  • Ensures new products are properly merchandised and represented in a timely manner.ย 
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable.ย ย Accurately and timely completes store-to-store transfers and Locate requests.
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
  • Participates in pricing changes and markdowns.
  • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.

Customer Experience

  • Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni channel experience.

Teamwork and Growth

  • Promotes an inclusive, collaborative approach to problem solving.
  • Seeks personal developmental opportunities and readily solicits feedback.
  • Other duties as assigned.
  • Assists with boutique cleanliness and organization.

This position may be found in multiple brands.ย ย Some duties may vary from brand to brand.

COMPETENCIES:

  • Culture - Living the Chicoโ€™s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
  • Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
  • Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
  • Courage - Stepping up to address difficult issues, saying what needs to be said.


QUALIFICATIONS:

  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Must be 18 years of age or older
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Able to learn or adapt to technology provided by the company
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives.ย ย Ability to work a flexible work schedule, including nights, weekends, and holidays is required.


PHYSICAL REQUIREMENTS:

  • Constant Walking/Standing- 67-100% of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  • Frequent Climbing- 34%-66% of 8-hour shift

The wage range for this position is $15.00 to $18.75.ย  Successful candidatesโ€™ wage rates will be determined based on their individual qualifications for the position.

Our part time associates are eligible to participate in the Companyโ€™s employee assistance program and employee discount program.ย  Please visit our Careers page at jobs.chicos.com for more information regarding our benefits.


5217 Towson Town Centerย