ZipRecruiter

Log In

1

Sales Service Associate Jobs in Scranton, PA (NOW HIRING)

Joseph Jacob Jewelers

Sales Associate

Wilkes Barre, PA · On-site

$13.50 - $18.25/hr

Sales Associate We are looking for a competitive Sales Associate to help customers identify and ... The goal is to provide high class customer service and to increase the company's growth and revenue ...

Joseph Jacob Jewelers

Sales Associate

Wilkes Barre, PA · On-site

$13.50 - $18.25/hr

We are looking for a competitive Sales Associate to help customers identify and purchase products ... The goal is to provide high class customer service and to increase the company's growth and revenue ...

Joseph Jacob Jewelers

Sales Associate

Scranton, PA

$13.75 - $18.75/hr

We are looking for a competitive Store sales associate to help customers identify and purchase ... The goal is to provide high class customer service and to increase company's growth and revenue ...

Joseph Jacob Jewelers

Sales Associate

Wilkes Barre, PA

$13.50 - $18.25/hr

We are looking for a competitive Sales Associate to help customers identify and purchase products ... The goal is to provide high class customer service and to increase the company's growth and revenue ...

Joseph Jacob Jewelers

Sales Associate

Scranton, PA · On-site

$13.75 - $18.75/hr

We are looking for a competitive Store sales associate to help customers identify and purchase ... The goal is to provide high class customer service and to increase company's growth and revenue ...

Joseph Jacob Jewelers

Sales Associate

Scranton, PA · On-site

$13.75 - $18.75/hr

We are looking for a competitive Store sales associate to help customers identify and purchase ... The goal is to provide high class customer service and to increase company's growth and revenue ...

Joseph Jacob Jewelers

Sales Associate

Wilkes Barre, PA · On-site

$13.50 - $18.25/hr

We are looking for a competitive Sales Associate to help customers identify and purchase products ... The goal is to provide high class customer service and to increase the company's growth and revenue ...

Variety Stores LLC

Customer Service Associate

Dunmore, PA · On-site

$14.25 - $19.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... sales floor. * Independently stocks shelves and recovers merchandise in the store. * Accurately ...

Variety Stores LLC

Customer Service Associate

Eynon, PA · On-site

$13.75 - $19.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... sales floor. * Independently stocks shelves and recovers merchandise in the store. * Accurately ...

Big Lots

Customer Service Associate

Dunmore, PA · On-site

$14.25 - $19.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... to sales floor. • Independently stocks shelves and recovers merchandise in the store. • ...

Dollar Tree

Customer Service Associate

Moosic, PA · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollartree

Customer Service Associate

Moscow, PA · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollartree

Customer Service Associate

Scranton, PA · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Big Lots

Customer Service Associate

PA · On-site

$13.75 - $19.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... to sales floor. • Independently stocks shelves and recovers merchandise in the store. • ...

Dollar Tree

Customer Service Associate

Scranton, PA · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollar Tree

Customer Service Associate

Moscow, PA · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

next page

Showing results 1-20

All JobsSales Service Associate JobsSales Service Associate Jobs in Scranton, PA

Sales Service Associate information

See Scranton, PA salary details

$9

$16

$24

How much do sales service associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for sales service associate in Scranton, PA is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.04 per hour, depending on experience, location, and employer.

What is the difference between Sales Service Associate vs Customer Service Representative?

AspectSales Service AssociateCustomer Service Representative
Primary FocusDriving sales and providing product/service informationHandling customer inquiries and resolving issues
Required SkillsSales techniques, product knowledge, communicationActive listening, problem-solving, communication
Work EnvironmentRetail stores, call centers, sales officesCall centers, retail, corporate offices
Common CertificationsSales certifications, product trainingCustomer service training, communication skills

While both roles involve customer interaction, a Sales Service Associate primarily focuses on increasing sales and promoting products, whereas a Customer Service Representative concentrates on resolving customer issues and providing support. Both roles require strong communication skills and are often found in retail and call center environments, but their main objectives differ—sales growth versus customer satisfaction.

What does a sales service associate do?

A sales service associate assists customers by providing product information, processing transactions, and addressing inquiries or concerns. They often work in retail or sales environments, using point-of-sale systems and maintaining customer satisfaction through effective communication and service skills.

What is a sales service associate job description?

A sales service associate is responsible for assisting customers with product information, processing transactions, and providing excellent customer service. They often handle inquiries, maintain product displays, and use point-of-sale systems. Strong communication skills and product knowledge are essential for success in this role.

What is the lowest position in sales service associate?

The lowest position within a sales service team often is entry-level, such as a Sales Service Associate or Customer Service Representative. These roles typically require basic communication skills and may involve tasks like assisting customers, processing transactions, and supporting sales efforts. Advancement can lead to higher roles like Senior Sales Associate or Supervisor.

What are popular job titles related to Sales Service Associate jobs in Scranton, PA?

For Sales Service Associate jobs in Scranton, PA, the most frequently searched job titles are:

What job categories do people searching Sales Service Associate jobs in Scranton, PA look for?

The top searched job categories for Sales Service Associate jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Sales Service Associate jobs?

Cities near Scranton, PA with the most Sales Service Associate job openings:

Sales Service Associate jobs near you
Infographic showing various Sales Service Associate job openings in Scranton, PA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,044 per year, or $16.8 per hour.

Customer Service Associate

Norfolk Iron & Metal Co.

Wilkes Barre, PA • On-site

$14 - $19.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Norfolk Iron & Metal rating

8.0

Company rating: 8.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

119th of 428 rated retail wholesalers

Job description

Customer Service Associate  |  Ashley, PA  |  Straub Metal  |  Quarterly Incentive Program

What you will do:

Perform activities related to customer order entry and maintenance of customer files. Communicate with customers, suppliers and co-workers in a professional and courteous manner. Interact with personnel at all levels, suppliers and others required in the fulfillment of customer orders.   

Responsibilities:  

  • Enters customer orders  
  • Coordinates processing of customer orders  
  • Maintains customer information in the computer database 
  • Maintains customer files in such a way as to meet the Quality Systems requirements 
  • Confirms completion and accuracy of orders 
  • Reviews and approves invoices directly related to customer orders 
  • Generates reports as needed on customer order and/or inventory activity 
  • Works with internal and external personnel to resolve nonconformance issues 
  • Performs Contract Review  
  • Coordinates logistics for orders and customer stock moves 
  • Reviews inventory supplies for contract customers and advises Sales of status. 
  • Meets with the Customer Service Manager & Sales Associate for order review. 
  • Meets with Sales Associates as needed to enhance inter department communication 
  • Initiates communication with customers to ensure customer satisfaction 
  • Completes additional tasks as assigned by the Customer Service Manage

Minimum Previous Experience:  

  • Prior Clerical Experience  
  • Prior Customer Service Experience 

Minimum Additional Training:  

  • Basic computer skills 
  • Basic knowledge of Office software 
  • Basic office machine operation 

Benefits: 

  • Employee Free Healthcare!
  • HSA/FSA Accounts
  • PTO offered IMMEDIATELY
  • 401K Company Match
  • Dental & Vision plans
  • & more!

What Norfolk Iron & Metal employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Norfolk Iron & Metal logo

About Norfolk Iron & Metal

Sourced by ZipRecruiter

Norfolk Iron & Metal is one of the nation’s largest steel providers. We process and distribute a wide range of products like structural steel, plate, sheet, tube, and more. Norfolk Iron & Metal has been a family-run business for more than a century. What started as a hide and scrap metal company in 1908 has evolved into one of the industry’s largest and most technologically advanced steel providers. In December 2018, Norfolk Iron & Metal acquired Metalwest and in December 2020, Cd’A Metals was added to the Norfolk Iron family. All these companies combined to make Norfolk Iron & Metal what it is today. With locations across the U.S., we’re able to stay true to what got us here: quality products and outstanding customer service.

Company size

501 - 1,000 Employees

Headquarters location

Norfolk, NE, US

Year founded

1908

Social media

FacebookTwitter

View All Norfolk Iron & Metal Jobs

Apply