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Sales Service Associate Jobs in Portland, ME (NOW HIRING)

Customer Service Associate

Topsham, ME · On-site

$14.75 - $20.50/hr

Join the Team at Gibbs Oil as a Customer Service Associate! As a Cashier and Customer Service ... Your responsibilities will include processing sales transactions accurately, stocking merchandise ...

Retail Sales Associate

Bath, ME · On-site

$8 - $8.50/hr

As a Customer Service Associate, you are more than a clerk; you are the face of Cumberland Farms to ... Accurately and efficiently completing sales transactions and maintaining proper accountability at ...

Retail Sales Associate

Woolwich, ME · On-site

$8 - $8.50/hr

As a Customer Service Associate, you are more than a clerk; you are the face of Cumberland Farms to ... Accurately and efficiently completing sales transactions and maintaining proper accountability at ...

As a Customer Service Associate, you are more than a clerk; you are the face of Cumberland Farms to ... Accurately and efficiently completing sales transactions and maintaining proper accountability at ...

Customer Service Associate I

Bridgton, ME · On-site

$14.50 - $20.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Customer Service Associate I

Cornish, ME · On-site

$14.50 - $20/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Customer Service Associate

Saco, ME

$15.25 - $21/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Customer Service Associate

Biddeford, ME

$15.25 - $21/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Customer Service Associate

Portland, ME · On-site

$14.75 - $20.50/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Customer Service Associate

Portland, ME · On-site

$14.75 - $20.25/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

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Sales Service Associate information

See Portland, ME salary details

$9

$17

$25

How much do sales service associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for sales service associate in Portland, ME is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.66 per hour, depending on experience, location, and employer.

What is the difference between Sales Service Associate vs Customer Service Representative?

AspectSales Service AssociateCustomer Service Representative
Primary FocusDriving sales and providing product/service informationHandling customer inquiries and resolving issues
Required SkillsSales techniques, product knowledge, communicationActive listening, problem-solving, communication
Work EnvironmentRetail stores, call centers, sales officesCall centers, retail, corporate offices
Common CertificationsSales certifications, product trainingCustomer service training, communication skills

While both roles involve customer interaction, a Sales Service Associate primarily focuses on increasing sales and promoting products, whereas a Customer Service Representative concentrates on resolving customer issues and providing support. Both roles require strong communication skills and are often found in retail and call center environments, but their main objectives differ—sales growth versus customer satisfaction.

What does a sales service associate do?

A sales service associate assists customers by providing product information, processing transactions, and addressing inquiries or concerns. They often work in retail or sales environments, using point-of-sale systems and maintaining customer satisfaction through effective communication and service skills.

What is a sales service associate job description?

A sales service associate is responsible for assisting customers with product information, processing transactions, and providing excellent customer service. They often handle inquiries, maintain product displays, and use point-of-sale systems. Strong communication skills and product knowledge are essential for success in this role.

What is the lowest position in sales service associate?

The lowest position within a sales service team often is entry-level, such as a Sales Service Associate or Customer Service Representative. These roles typically require basic communication skills and may involve tasks like assisting customers, processing transactions, and supporting sales efforts. Advancement can lead to higher roles like Senior Sales Associate or Supervisor.

What are the most commonly searched types of Sales Service jobs in Portland, ME?

The most popular types of Sales Service jobs in Portland, ME are:

What are popular job titles related to Sales Service Associate jobs in Portland, ME?

For Sales Service Associate jobs in Portland, ME, the most frequently searched job titles are:

What job categories do people searching Sales Service Associate jobs in Portland, ME look for?

The top searched job categories for Sales Service Associate jobs in Portland, ME are:

What cities near Portland, ME are hiring for Sales Service Associate jobs?

Cities near Portland, ME with the most Sales Service Associate job openings:

Centralized After Sales Service Associate

Granite Group

Portland, ME

Full-time

Posted 13 days ago


The Granite Group rating

7.5

Company rating: 7.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

180th of 426 rated retail wholesalers


Job description

Members of the Sink & Spout Centralized After Sales Service Team (CASST) are responsible for working together to support Sink & Spout showroom sales associates after a sale has closed. The CASST function is very important to the business because it keeps sales associates focused on selling, keeps customers informed of the status of their orders, and helps solve problems after an order has been delivered. As a result, CASST plays a key role in ensuring customer satisfaction, building loyalty, strengthening our brand reputation, and creating opportunities for repeat business and growth.

This is a full-time, Monday-Friday position. A CASST member can work out of any Granite Group branch, so long as dedicated office space can be created.

Essential Duties & Responsibilities

  • Scan each new bath, kitchen and lighting product order for accuracy, log the new order into The Source (order management software), and procure all standard products

  • Proactively review the status of orders in The Source and take the necessary action:

  • Monitor open orders and track POs

  • Regularly update customer on order status

  • Re-source products if needed to keep timeline promises

  • Make small adjustments to orders as needed and take additional payments or issue refunds

  • Notify customers of completed orders and take final payment

  • Determine delivery date and schedule delivery through the local Granite Group branch warehouse team

  • Follow-up on the delivery at a pre-determined time to confirm the customer’s delight and satisfaction

  • Promptly answer calls coming into the shared CASST customer service phone line

  • Promptly respond to email coming into the shared CASST customer service email group

  • Promptly log details related to calls and emails into the ticket management system so that any CASST member can help any customer with any order at any time

  • Initiate product returns with vendors and deliver required paperwork to individual Granite Group branches

  • Work through problems with delivered products and warranty issues

  • Check product stock/lead times for sales associates, upon request

  • Upon the request of a showroom sales associate, create a SpecBook (a document outlining potential products for a bath or kitchen project) and send it to a customer, or return it to the sales associate

  • Act as a knowledgeable showroom resource to Granite Group coworkers

  • Other business-building activities/duties as CASST efficiency and capabilities evolve

Knowledge, Skills and Abilities

  • Customer service oriented: having a positive attitude and showing a genuine eagerness to help

  • Friendly, approachable demeanor

  • Excellent detail, organizational and time management skills; ability to prioritize

  • Attentive to timelines and thoughtful follow-up

  • Able to teach and influence the behavior of others

  • Strong communication (written and verbal) and interpersonal skills

  • Knowledge of common computer applications and internet search techniques

Education and Experience Required

  • High school diploma or general education degree (GED)

This Job Description describes the general nature and level of work being performed in this role. This is not intended to be an exhaustive list of all duties and indeed responsibilities may be assigned, as required, by management. In addition, other knowledge, skills and abilities may be required as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The Granite Group is an Equal Opportunity Employer.


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