Members of the Sink & Spout Centralized After Sales Service Team (CASST) are responsible for working together to support Sink & Spout showroom sales associates after a sale has closed. The CASST ...
Quick apply
Members of the Sink & Spout Centralized After Sales Service Team (CASST) are responsible for working together to support Sink & Spout showroom sales associates after a sale has closed. The CASST ...
Quick apply
Members of the Sink & Spout Centralized After Sales Service Team (CASST) are responsible for working together to support Sink & Spout showroom sales associates after a sale has closed. The CASST ...
Members of the Sink & Spout Centralized After Sales Service Team (CASST) are responsible for working together to support Sink & Spout showroom sales associates after a sale has closed. The CASST ...
Members of the Sink & Spout Centralized After Sales Service Team (CASST) are responsible for working together to support Sink & Spout showroom sales associates after a sale has closed. The CASST ...
About This Role Hiring an experienced Retail Sales Associate. You will help every customer by discovering their needs and finding the products and services that gives them the best cycling and skiing ...
Quick apply
About This Role Hiring an experienced Retail Sales Associate. You will help every customer by discovering their needs and finding the products and services that gives them the best cycling and skiing ...
Topsham, ME · On-site
$14.75 - $20.50/hr
Join the Team at Gibbs Oil as a Customer Service Associate! As a Cashier and Customer Service ... Your responsibilities will include processing sales transactions accurately, stocking merchandise ...
Topsham, ME · On-site
$14.75 - $20.50/hr
Join the Team at Gibbs Oil as a Customer Service Associate! As a Cashier and Customer Service ... Your responsibilities will include processing sales transactions accurately, stocking merchandise ...
Portland, ME · On-site
$17 - $17.50/hr
Sales Associates are responsible for ... Assisting customers with the emphasis of total and exemplary sales service * Ringing sales and ...
Portland, ME · On-site
$17 - $17.50/hr
Sales Associates are responsible for ... Assisting customers with the emphasis of total and exemplary sales service * Ringing sales and ...
$8 - $8.50/hr
As a Customer Service Associate, you are more than a clerk; you are the face of Cumberland Farms to ... Accurately and efficiently completing sales transactions and maintaining proper accountability at ...
$8 - $8.50/hr
As a Customer Service Associate, you are more than a clerk; you are the face of Cumberland Farms to ... Accurately and efficiently completing sales transactions and maintaining proper accountability at ...
$8 - $8.50/hr
As a Customer Service Associate, you are more than a clerk; you are the face of Cumberland Farms to ... Accurately and efficiently completing sales transactions and maintaining proper accountability at ...
$8 - $8.50/hr
As a Customer Service Associate, you are more than a clerk; you are the face of Cumberland Farms to ... Accurately and efficiently completing sales transactions and maintaining proper accountability at ...
$9 - $9.50/hr
As a Customer Service Associate, you are more than a clerk; you are the face of Cumberland Farms to ... Accurately and efficiently completing sales transactions and maintaining proper accountability at ...
$9 - $9.50/hr
As a Customer Service Associate, you are more than a clerk; you are the face of Cumberland Farms to ... Accurately and efficiently completing sales transactions and maintaining proper accountability at ...
Bridgton, ME · On-site
$14.50 - $20.25/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...
Bridgton, ME · On-site
$14.50 - $20.25/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...
Cornish, ME · On-site
$14.50 - $20/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...
Cornish, ME · On-site
$14.50 - $20/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...
$16 - $17.95/hr
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service ... With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home ...
$16 - $17.95/hr
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service ... With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home ...
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service ... With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home ...
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service ... With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home ...
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service ... With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home ...
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service ... With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home ...
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service ... With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home ...
New
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service ... With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home ...
New
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service ... With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home ...
New
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service ... With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home ...
New
Old Orchard Beach, ME · On-site
$15.25 - $21/hr
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...
Old Orchard Beach, ME · On-site
$15.25 - $21/hr
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...
Saco, ME · On-site
$15.25 - $21/hr
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...
Saco, ME · On-site
$15.25 - $21/hr
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...
$15.25 - $21/hr
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...
$15.25 - $21/hr
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...
Portland, ME · On-site
$14.75 - $20.50/hr
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...
Portland, ME · On-site
$14.75 - $20.50/hr
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...
$14.75 - $20.25/hr
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...
$14.75 - $20.25/hr
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...
$9.84 - $11.27
4% of jobs
$11.27 - $12.70
9% of jobs
$12.70 - $14.13
6% of jobs
$14.47 is the 25th percentile. Wages below this are outliers.
$14.13 - $15.56
21% of jobs
The median wage is $16.28 / hr.
$15.56 - $16.99
18% of jobs
$16.99 - $18.42
7% of jobs
$18.96 is the 75th percentile. Wages above this are outliers.
$18.42 - $19.85
23% of jobs
$19.85 - $21.29
8% of jobs
$21.29 - $22.72
1% of jobs
$22.72 - $24.15
0% of jobs
$24.15 - $25.58
1% of jobs
$9
$17
$25
| Aspect | Sales Service Associate | Customer Service Representative |
|---|---|---|
| Primary Focus | Driving sales and providing product/service information | Handling customer inquiries and resolving issues |
| Required Skills | Sales techniques, product knowledge, communication | Active listening, problem-solving, communication |
| Work Environment | Retail stores, call centers, sales offices | Call centers, retail, corporate offices |
| Common Certifications | Sales certifications, product training | Customer service training, communication skills |
While both roles involve customer interaction, a Sales Service Associate primarily focuses on increasing sales and promoting products, whereas a Customer Service Representative concentrates on resolving customer issues and providing support. Both roles require strong communication skills and are often found in retail and call center environments, but their main objectives differ—sales growth versus customer satisfaction.
The most popular types of Sales Service jobs in Portland, ME are:
For Sales Service Associate jobs in Portland, ME, the most frequently searched job titles are:
The top searched job categories for Sales Service Associate jobs in Portland, ME are:
Cities near Portland, ME with the most Sales Service Associate job openings:
Full-time
Posted 12 days ago
7.5
Based on 13 frontline employees who took The Breakroom Quiz
180th of 426 rated retail wholesalers
Members of the Sink & Spout Centralized After Sales Service Team (CASST) are responsible for working together to support Sink & Spout showroom sales associates after a sale has closed. The CASST function is very important to the business because it keeps sales associates focused on selling, keeps customers informed of the status of their orders, and helps solve problems after an order has been delivered. As a result, CASST plays a key role in ensuring customer satisfaction, building loyalty, strengthening our brand reputation, and creating opportunities for repeat business and growth.
This is a full-time, Monday-Friday position. A CASST member can work out of any Granite Group branch, so long as dedicated office space can be created.
Essential Duties & Responsibilities
Scan each new bath, kitchen and lighting product order for accuracy, log the new order into The Source (order management software), and procure all standard products
Proactively review the status of orders in The Source and take the necessary action:
Monitor open orders and track POs
Regularly update customer on order status
Re-source products if needed to keep timeline promises
Make small adjustments to orders as needed and take additional payments or issue refunds
Notify customers of completed orders and take final payment
Determine delivery date and schedule delivery through the local Granite Group branch warehouse team
Follow-up on the delivery at a pre-determined time to confirm the customer’s delight and satisfaction
Promptly answer calls coming into the shared CASST customer service phone line
Promptly respond to email coming into the shared CASST customer service email group
Promptly log details related to calls and emails into the ticket management system so that any CASST member can help any customer with any order at any time
Initiate product returns with vendors and deliver required paperwork to individual Granite Group branches
Work through problems with delivered products and warranty issues
Check product stock/lead times for sales associates, upon request
Upon the request of a showroom sales associate, create a SpecBook (a document outlining potential products for a bath or kitchen project) and send it to a customer, or return it to the sales associate
Act as a knowledgeable showroom resource to Granite Group coworkers
Other business-building activities/duties as CASST efficiency and capabilities evolve
Knowledge, Skills and Abilities
Customer service oriented: having a positive attitude and showing a genuine eagerness to help
Friendly, approachable demeanor
Excellent detail, organizational and time management skills; ability to prioritize
Attentive to timelines and thoughtful follow-up
Able to teach and influence the behavior of others
Strong communication (written and verbal) and interpersonal skills
Knowledge of common computer applications and internet search techniques
Education and Experience Required
High school diploma or general education degree (GED)
This Job Description describes the general nature and level of work being performed in this role. This is not intended to be an exhaustive list of all duties and indeed responsibilities may be assigned, as required, by management. In addition, other knowledge, skills and abilities may be required as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The Granite Group is an Equal Opportunity Employer.
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Sourced by ZipRecruiter
Wholesale
201 - 500 Employees
Concord, NH, US
1998