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Sales Service Associate Jobs in Madison, AL (NOW HIRING)

MRC Global

Sales & Service Representative

Decatur, AL · On-site

The Sales & Service Representative creates and/or enters quotes, processes customer orders, and ... Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial ...

MRC Global

Sales & Service Representative

Decatur, AL · On-site

The Sales & Service Representative creates and/or enters quotes, processes customer orders, and ... Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial ...

Pep Boys

General Sales & Service Tech

Huntsville, AL · On-site

$12 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... follow through at the service desk, on the sales floor, and at the register. Duties ... Effectively communicate with all associates, management, and customers; interprets and retains ...

Pep Boys

General Sales & Service Tech

Athens, AL · On-site

$12 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... follow through at the service desk, on the sales floor, and at the register. Duties ... Effectively communicate with all associates, management, and customers; interprets and retains ...

Pep Boys

General Sales & Service Tech

Athens, AL

$12 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... follow through at the service desk, on the sales floor, and at the register. Duties ... Effectively communicate with all associates, management, and customers; interprets and retains ...

Pep Boys

General Sales & Service Tech

Huntsville, AL

$12 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... follow through at the service desk, on the sales floor, and at the register. Duties ... Effectively communicate with all associates, management, and customers; interprets and retains ...

Pep Boys

General Sales & Service Tech

Decatur, AL · On-site

$12 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... follow through at the service desk, on the sales floor, and at the register. Duties ... Effectively communicate with all associates, management, and customers; interprets and retains ...

Pep Boys

General Sales & Service Tech

Decatur, AL

$12 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... follow through at the service desk, on the sales floor, and at the register. Duties ... Effectively communicate with all associates, management, and customers; interprets and retains ...

Floor & Decor Holdings

Customer Service Associate

Huntsville, AL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Cashier (Customer Service Associate) Base Pay: This role has a minimum base pay from $15.00 per ... Process customers at checkout using the point of sale (POS) system. * Process customer refunds and ...

Variety Stores LLC

Customer Service Associate

Athens, AL

$12.25 - $17/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... sales floor. * Independently stocks shelves and recovers merchandise in the store. * Accurately ...

Variety Stores LLC

Customer Service Associate

Decatur, AL

$13 - $18/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... sales floor. * Independently stocks shelves and recovers merchandise in the store. * Accurately ...

Family Dollar

Customer Service Associate I

Anderson, AL · On-site

$13.25 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Family Dollar

Customer Service Associate I

Athens, AL · On-site

$12.25 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

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All JobsSales Service Associate JobsSales Service Associate Jobs in Madison, AL

Sales Service Associate information

See Madison, AL salary details

$8

$15

$22

How much do sales service associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for sales service associate in Madison, AL is $15.25, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.21 per hour, depending on experience, location, and employer.

What is the difference between Sales Service Associate vs Customer Service Representative?

AspectSales Service AssociateCustomer Service Representative
Primary FocusDriving sales and providing product/service informationHandling customer inquiries and resolving issues
Required SkillsSales techniques, product knowledge, communicationActive listening, problem-solving, communication
Work EnvironmentRetail stores, call centers, sales officesCall centers, retail, corporate offices
Common CertificationsSales certifications, product trainingCustomer service training, communication skills

While both roles involve customer interaction, a Sales Service Associate primarily focuses on increasing sales and promoting products, whereas a Customer Service Representative concentrates on resolving customer issues and providing support. Both roles require strong communication skills and are often found in retail and call center environments, but their main objectives differ—sales growth versus customer satisfaction.

What does a sales service associate do?

A sales service associate assists customers by providing product information, processing transactions, and addressing inquiries or concerns. They often work in retail or sales environments, using point-of-sale systems and maintaining customer satisfaction through effective communication and service skills.

What is a sales service associate job description?

A sales service associate is responsible for assisting customers with product information, processing transactions, and providing excellent customer service. They often handle inquiries, maintain product displays, and use point-of-sale systems. Strong communication skills and product knowledge are essential for success in this role.

What is the lowest position in sales service associate?

The lowest position within a sales service team often is entry-level, such as a Sales Service Associate or Customer Service Representative. These roles typically require basic communication skills and may involve tasks like assisting customers, processing transactions, and supporting sales efforts. Advancement can lead to higher roles like Senior Sales Associate or Supervisor.

What are popular job titles related to Sales Service Associate jobs in Madison, AL?

For Sales Service Associate jobs in Madison, AL, the most frequently searched job titles are:

What job categories do people searching Sales Service Associate jobs in Madison, AL look for?

The top searched job categories for Sales Service Associate jobs in Madison, AL are:

What cities near Madison, AL are hiring for Sales Service Associate jobs?

Cities near Madison, AL with the most Sales Service Associate job openings:

Sales Service Associate jobs near you
Infographic showing various Sales Service Associate job openings in Madison, AL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,720 per year, or $15.2 per hour.

Sales & Service Representative

MRC Global

Decatur, AL

Full-time

Re-posted 3 days ago

MRC Global rating

8.6

Company rating: 8.6 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

53rd of 419 rated retail wholesalers

Job description

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Job Purpose

The Sales & Service Representativeis responsible fordelivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/orentersquotes,processescustomer orders, andresolvescustomer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance.

Key Duties & Responsibilities

Individualmust be able to perform the essential duties with or without reasonable accommodation.

  • Respond to customer requests for quotes by sourcing products from the Company's existing inventory orpurchasingthem externally.

  • Build quotes that simultaneously create value for the customer and profitability for MRC Global.

  • Identifyand actively pursue sales opportunities to contribute to overall sales growth.

  • Ability to proactively engage with customers andutilizeproduct knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth.

  • Utilize MRC Global systems/software to create quotes,locateavailable products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs.

  • Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs.

  • Verify the on-time shipping/delivery status of pending inbound and outbound shipments.

  • Communicate status proactively with the customer and adjust product sourcing efforts if needed.

  • Proactively respond to customers' needs and concerns with options by using a problem-solving approach.

  • Validate that products specified in customers' quote requests arepermittedper their respective approvedmanufacturer'slist (AML) or other customer-provided specifications.

  • Referencecustomer processing guides and other tools/resources tomaintainfamiliarity with customer preferences/processes.

  • Consult withamanager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience.

  • Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs.

  • Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process.

Required Experience

  • One (1) or more yearsofexperience in a dedicated customer-facing role, inside sales, and/or warehouse services.

  • OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales.

  • Must have a current, valid driver's license and acceptable recordat all times.

Skills & Abilities

  • Competent in the use of computers and software applications.

  • Ability to communicate and promote ideas and transfer detailed knowledge to others.

  • Ability to effectively present information in one-on-one and small group situations.

  • Attention to detailandworkwith a sense of urgency.

Working Conditions

  • Frequent driving/traveling.

  • Ableto interact with othersfrequently.

  • Most work is performed at a desk or in front of a computer.

  • Able to sit/stand forlong periodsof time.

  • Foradditionalposition-specific detailsregardingthe physical and mental demands and working conditions, contact Human Resources.

  • Reasonable accommodation may be made to enable individuals to perform essential functions.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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