Sales Service Associate Jobs in Lenexa, KS (NOW HIRING)

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Are you a detail-oriented professional with a knack for logistics and customer service? We are looking for a Parts Inventory Sales Associate to become a key player in our Grandview, MO operation. In this role, you aren’t just moving boxes; you are the backbone of our service and sales departments, ensuring our customers get the critical components they need to keep their businesses running. You will balance technical office work - like quoting and data entry - with hands-on warehouse management.

In this dynamic position, you’ll be at the heart of our operations - turning parts inquiries into satisfied customers, building accurate quotes, streamlining inventory, and supporting our Sales and Service teams with speed and precision. If you thrive in a fast-paced environment where your contributions directly impact reliability and growth, this is the opportunity you’ve been waiting for.

Essential functions:

• Deliver exceptional customer experience and turn parts inquiries into new sales opportunities.
• Create competitive, professional parts quotes that win business.
• Manage accurate data entry, order processing, and billing with speed and precision.
• Partner closely with Sales & Service to handle material requisitions, smart pricing, purchasing, and efficient parts staging.
• Take ownership of inventory - maintaining optimal stock levels and championing accuracy through cycle counts and proactive management.
• Own shipping, receiving, and logistics using UPS, FedEx, and freight systems.
• Communicate with clarity, professionalism, and enthusiasm across all channels.
• Support warehouse operations with safe material handling when needed.
• Bring positive energy to the team and tackle additional responsibilities with a can-do attitude.
• Other duties as assigned.

Basic Requirements:

Education:

• A High School diploma or equivalent is mandatory.

Experience:

• Two years’ experience in a similar industrial/technical/inventory position is preferred.
• Strong proficiency in Microsoft Outlook, Word, and Excel. Experience with Great Plains or IFS is a big advantage.
• Basic knowledge of HVAC or boiler systems is a plus - we’ll help you grow here!

Physical Skill & Effort:

• Record-keeping (computerized) experience.
• Work requires computer proficiency, moderate typing speed and a high data input accuracy level.
• Willingness /ability to work occasional overtime and emergency hours, as needed. (infrequent)
• Warehouse duties which include handling and moving material at times weighing more than 50 pounds. Using a pallet jack and hand truck to move materials as required and assisting personnel in material movement.

Working Conditions and Hazards:

Normal office and warehouse conditions. Negligible/little or no exposure to hazardous conditions or materials

Benefits of being a Cleaver-Brooks Sales & Service Employee:

• Competitive salary
• Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability
• Cash matching 401(k) plan
• Employee assistance program (EAP)
• Pet insurance
• Employee discount program
• Tuition assistance
• Paid time off and 11 paid holidays

Who is Cleaver-Brooks Sales & Service:

Cleaver-Brooks Sales and Service, Inc. (CBSS) is a market leader in providing fully integrated boiler and burner systems. CBSS offers a full range of capabilities from: new equipment, installation, rentals, retrofits, repairs, parts, and service. We can deliver, install, and upgrade boiler room solutions that improve efficiency, reduce cost, and optimize space. CBSS delivers the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. We are a 24/7 customer driven operation.

This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper.