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Sales Service Associate Jobs in Everett, WA (NOW HIRING)

Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent * Use company performance tools to evaluate each operations associate and provide ...

Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent * Use company performance tools to evaluate each operations associate and provide ...

Sales Associate

Redmond, WA · On-site

$17 - $20/hr

Join Our Team as a Salon Sales Associate! Join our dynamic team at Seattle Sun Tan, where our salon ... You'll gain expertise in sales, customer service, multitasking, and organization--tools that will ...

Customer Service Associate

Seattle, WA · On-site

$16.50 - $22.75/hr

POSITION PURPOSE We are seeking a Customer Service Associate to join our team at HEST. In this role ... You will work closely with our sales and operations teams to ensure customer satisfaction and ...

Customer Service Associate

Seattle, WA · On-site

$16.50 - $22.75/hr

POSITION PURPOSE We are seeking a Customer Service Associate to join our team at HEST. In this role ... You will work closely with our sales and operations teams to ensure customer satisfaction and ...

Customer Service Associate

Seattle, WA · On-site

$16.50 - $22.75/hr

POSITION PURPOSE We are seeking a Customer Service Associate to join our team at HEST. In this role ... You will work closely with our sales and operations teams to ensure customer satisfaction and ...

Customer Service Associate

Seattle, WA · On-site

$16.50 - $22.75/hr

POSITION PURPOSE We are seeking a Customer Service Associate to join our team at HEST. In this role ... You will work closely with our sales and operations teams to ensure customer satisfaction and ...

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Sales Service Associate information

See Everett, WA salary details

$10

$18

$27

How much do sales service associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for sales service associate in Everett, WA is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.25 per hour, depending on experience, location, and employer.

What is the difference between Sales Service Associate vs Customer Service Representative?

AspectSales Service AssociateCustomer Service Representative
Primary FocusDriving sales and providing product/service informationHandling customer inquiries and resolving issues
Required SkillsSales techniques, product knowledge, communicationActive listening, problem-solving, communication
Work EnvironmentRetail stores, call centers, sales officesCall centers, retail, corporate offices
Common CertificationsSales certifications, product trainingCustomer service training, communication skills

While both roles involve customer interaction, a Sales Service Associate primarily focuses on increasing sales and promoting products, whereas a Customer Service Representative concentrates on resolving customer issues and providing support. Both roles require strong communication skills and are often found in retail and call center environments, but their main objectives differ—sales growth versus customer satisfaction.

What does a sales service associate do?

A sales service associate assists customers by providing product information, processing transactions, and addressing inquiries or concerns. They often work in retail or sales environments, using point-of-sale systems and maintaining customer satisfaction through effective communication and service skills.

What is a sales service associate job description?

A sales service associate is responsible for assisting customers with product information, processing transactions, and providing excellent customer service. They often handle inquiries, maintain product displays, and use point-of-sale systems. Strong communication skills and product knowledge are essential for success in this role.

What is the lowest position in sales service associate?

The lowest position within a sales service team often is entry-level, such as a Sales Service Associate or Customer Service Representative. These roles typically require basic communication skills and may involve tasks like assisting customers, processing transactions, and supporting sales efforts. Advancement can lead to higher roles like Senior Sales Associate or Supervisor.

What are the most commonly searched types of Sales Service jobs in Everett, WA?

The most popular types of Sales Service jobs in Everett, WA are:

What are popular job titles related to Sales Service Associate jobs in Everett, WA?

For Sales Service Associate jobs in Everett, WA, the most frequently searched job titles are:

What job categories do people searching Sales Service Associate jobs in Everett, WA look for?

The top searched job categories for Sales Service Associate jobs in Everett, WA are:

What cities near Everett, WA are hiring for Sales Service Associate jobs?

Cities near Everett, WA with the most Sales Service Associate job openings:

Infographic showing various Sales Service Associate job openings in Everett, WA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 8% Hybrid, and 7% Remote job distribution, with an average salary of $39,108 per year, or $18.8 per hour.

Counter Sales Service Associate

Bothell, WA • On-site


Johnstone Supply

7.5

Company rating: 7.5 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

180th of 426 rated retail wholesalers

People enjoy working here

Good employer

Recommended by parents


$23/hr

Full-time

Medical, Retirement

Posted 10 days ago


Job description

Job Type
Full-time
Description
WHO WE ARE -
**Competitive Pay ** Work/Life-Balance ** Winning Team**
Johnstone Supply - The Founders Group is a 3rd generation family-owned wholesale distributor for heating, cooling, and refrigeration supplies and equipment. We operate across 6 states as one of the nation's largest HVAC/R distributors. Johnstone Supply offers superior customer service, technical advice and training seminars and features the industry's most respected catalog (available both digital and online) featuring more than 80,000 quality parts, supplies and equipment. Our purpose is to keep our communities safe & comfortable!
IDEAL CANDIDATE PROFILE -
The ideal Johnstone Supply team member is someone who exhibits our core values (Customer Focused, Accountable, Solutions-Minded, Always Learning, and Collaborative) and 9 winning habits. These include:
  1. Be a Great Teammate
  2. Be Accountable
  3. Have a Plan
  4. Solve Problems
  5. Have a Winning Attitude
  6. Put Yourself in the Customer's Shoes
  7. Develop Yourself
  8. Have Fun
  9. Lead People - Manage Processes

SCHEDULE -
Monday - Friday, 8-hour shifts between 7:00am - 5:00pm
PAY RATE -
Pay rate: $23 / hour
PRIMARY PURPOSE -
Counter Sales Associates must develop and maintain knowledge of new and existing products and inventory. In addition to counter sales responsibilities, they are to assist with receiving, shipping, and general warehouse duties. Ensuring records are organized and filed daily. Counter Sales will also complete all transactions and necessary paperwork accurately and promptly.
Essential Duties and Responsibilities -
Customer Service Results and Responsibilities
  • Answer incoming telephone calls and greet customers. Handle multiple customers and customer requests simultaneously while maintaining a friendly and professional manner.
  • Assist customers in making product selections by asking questions and actively listening to identify customer needs.
  • Assist with the system or product troubleshooting and answer technical questions.
  • Identify alternate or substitute products to meet customer needs.
  • Research and source products for customers using various tools, including point-of-sale computer systems, catalogs, websites, JXI, and industry and store contacts.
  • Enter sales orders into a point-of-sale computer system for invoicing or cash payments.
  • Process customer returns and warranties following company guidelines.
  • Follow up on all customer requests for information, quotes, alternative parts, and delivery dates.
  • Proactively communicate with customers about any expected delays or issues with their orders.
  • Develop good working relationships and rapport with customers. Greet regulars by name.
  • Maintain the highest standards in cleanliness and appearance of the showroom through stocking shelves, housekeeping, creating displays, etc.
  • Resolve customer complaints and disputes in a timely, professional manner that balances customer requests with business needs.
  • Follow company pricing and credit guidelines.
  • Support all warehouse functions during idle times and as needed. This includes customer order fulfillment (picking, packing, staging), shipping and receiving a freight/stock movement/replenishment and put-away, warehouse cleaning/upkeep, and forklift operation
  • Adhere to all company safety policies and guidelines
  • Ability to type 30-50 WPM

Sales Results and Responsibilities
  • Prepare and issue sales quotes following company guidelines. Follow up on quotes to secure sales.
  • Educate customers/prospects re: the variety of products available for sale and the benefits of shopping at Johnstone Supply.
  • Increase customer satisfaction and store profitability by proactively recommending additional items a customer might need and promotions that might interest them.
  • Promote surplus, sale, discounted, and obsolete inventory to customers to maintain proper inventory levels. Communicate unexpected increases or decreases in product demand and inventory to purchasing or management.
  • Participate in company promotional efforts, both in person and over the phone

General Results and Responsibilities
  • Maintain knowledge of new and existing products and inventory by participating in training, studying Johnstone and industry catalogs and websites, and seeking knowledge from experienced staff members and factory reps.
  • Assist in receiving, shipping and general warehouse duties.
  • Organize and maintain appropriate records.
  • Complete all transactions and necessary paperwork accurately and promptly.
  • Support warehouse functions during idle times and as needed.

Qualifications and Experience -
  • Requires a high school diploma or general education degree GED
  • Must have 1-3 years of experience as a sales and service associate.
  • Must be able to communicate effectively, both verbally and in writing.
  • Must be willing to develop and maintain HVAC/R industry knowledge, including parts, supplies, applications, and local

Other Details -
  • We offer competitive benefits, including health insurance through UnitedHealthcare, 401K with employer match, scholarship opportunities, a referral program, and much more!
  • Johnstone Supply - The Founders Group participates in E-Verify. All new hires must be able to successfully pass employment verification through the E-Verify program.
  • All new hires must be able to successfully pass a background check, MVR screening (if applicable, for roles with driving responsibilities), and a pre-employment drug screen

Salary Description
$23 -$23 / hour

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