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Sales Service Associate Jobs in Boston, MA (NOW HIRING)

Eastern Bank

Service Associate

Wellesley, MA · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Works toward achieving specific individual sales and service goals through the following activities: * Opens deposit accounts * Prepares and processes loan applications for various lending units ...

Eastern Bank

Service Associate

Lowell, MA

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Works toward achieving specific individual sales and service goals through the following activities: * Opens deposit accounts * Prepares and processes loan applications for various lending units ...

Eastern Bank

Service Associate

Wellesley, MA · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Works toward achieving specific individual sales and service goals through the following activities: * Opens deposit accounts * Prepares and processes loan applications for various lending units ...

Century Bank

Service Associate (Lynnfield)

Lynnfield, MA · On-site

$22/hr

  • Retirement

Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...

Marshall Retail Group

Customer Service Associate

Boston, MA · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title Customer Service Associate Location Boston Logan Intl Airport (BOS) - Boston, MA US ... Maximize sales by achieving add-on sales and recommendations * Knowledge of the store's stock ...

Marshall Retail Group

Customer Service Associate

Boston, MA · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title Customer Service Associate Location Boston Logan Intl Airport (BOS) - Boston, MA US ... Maximize sales by achieving add-on sales and recommendations * Knowledge of the store's stock ...

Savers | Value Village

Customer Service Associate

East Walpole, MA · On-site

$17 - $17.92/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Associate Our starting pay ranges from $17.00 to $17.92 depending on job duty/position. $17.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller ...

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All JobsSales Service Associate JobsSales Service Associate Jobs in Boston, MA

Sales Service Associate information

See Boston, MA salary details

$10

$18

$27

How much do sales service associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for sales service associate in Boston, MA is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Sales Service Associate vs Customer Service Representative?

AspectSales Service AssociateCustomer Service Representative
Primary FocusDriving sales and providing product/service informationHandling customer inquiries and resolving issues
Required SkillsSales techniques, product knowledge, communicationActive listening, problem-solving, communication
Work EnvironmentRetail stores, call centers, sales officesCall centers, retail, corporate offices
Common CertificationsSales certifications, product trainingCustomer service training, communication skills

While both roles involve customer interaction, a Sales Service Associate primarily focuses on increasing sales and promoting products, whereas a Customer Service Representative concentrates on resolving customer issues and providing support. Both roles require strong communication skills and are often found in retail and call center environments, but their main objectives differ—sales growth versus customer satisfaction.

What are the most commonly searched types of Sales Service jobs in Boston, MA?

The most popular types of Sales Service jobs in Boston, MA are:

What are popular job titles related to Sales Service Associate jobs in Boston, MA?

For Sales Service Associate jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Sales Service Associate jobs in Boston, MA look for?

The top searched job categories for Sales Service Associate jobs in Boston, MA are:

What cities near Boston, MA are hiring for Sales Service Associate jobs?

Cities near Boston, MA with the most Sales Service Associate job openings:

Sales Service Associate jobs near you
Infographic showing various Sales Service Associate job openings in Boston, MA as of August 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,461 per year, or $18.5 per hour.

Service Associate

Eastern Bank

Wellesley, MA • On-site

$22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Eastern Bank rating

8.3

Company rating: 8.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

47th of 171 rated banks

Job description


Starting Rate: $22.00
Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).
Major Responsibilities:
Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a "hybrid" position is authorized.
Account Representative Duties:
Works toward achieving specific individual sales and service goals through the following activities:
  • Opens deposit accounts
  • Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.)
  • Closes loans for customers for applicable business lines (i.e. consumer lending)
  • Makes referrals to other bank business lines and third-party partners
  • Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
  • Responsible for operational compliance and adherence to policy
  • Handles daily account maintenance and other service issues as necessary
  • Understands and provides support in achieving quarterly sales
Teller Duties:
  • Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts
  • Cash checks for customers and non-customers according to bank policy
  • Process and properly record the sale of monetary instruments (i.e. official bank checks)
  • Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments
  • Process foreign currency purchases and sales
  • Process various types of loan payments and credit card cash advances
  • Relative to all duties, must adhere to all bank policies and procedures
Individuals in this position will have a mixture of time between platform and teller line. On some occasions more time might be spent on one side verses the other.
Qualifications:
  • Incumbent has the authority to use discretion in some circumstances, but if/when written policy is unclear or there is any uncertainty, the service associate should seek guidance from his/her immediate supervisor.
  • Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment. Individual should be an outgoing self-starter and be technically literate.
  • High school diploma or equivalent required
  • 1-2 years of sales experience in a retail, financial services or hospitality environment preferred.
  • Some banking experience is preferred (e.g., teller or otherwise) is a plus.
  • Basic business acumen and professionalism is a must.
  • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
  • Ability to build relationships and strong alliances across the organization.
  • Ability to quickly learn all details about the products and services offered by the bank.
Working Conditions:
  • Ability to remain in a stationary position for long periods of time without a break and with continuous customer contact.
  • Incumbent must be able to transport items weighing 15 pounds or more.

About Us
At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.
Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.
At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you're excited about this role but your experience doesn't fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.

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