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Sales And Services Associate Jobs in Rio Rancho, NM

The Counter Sales and Service Associate will be responsible for helping our HVAC/R customers find the parts and equipment they need with prompt, friendly and professional service. A candidate for ...

The Counter Sales and Service Associate will be responsible for helping our HVAC/R customers find the parts and equipment they need with prompt, friendly and professional service. A candidate for ...

Sales Associate I

Albuquerque, NM

$13.50 - $18.50/hr

... associate's degree, medical certification, or equivalent education and experience is required. 0-2 ... or sales service experience in medical device or surgical. Physical Requirements Travel ...

Store Manager SUMMARY The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in ...

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Sales And Services Associate information

See Rio Rancho, NM salary details

$8

$16

$30

How much do sales and services associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for sales and services associate in Rio Rancho, NM is $16.54, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $17.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a sales and services associate, and why are they important?

To thrive as a Sales and Services Associate, you need strong interpersonal skills, customer service experience, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, CRM software, and sometimes product-specific certifications are often required. Outstanding communication, active listening, and problem-solving abilities help you build rapport and handle diverse customer needs. These skills ensure excellent customer experiences, drive sales, and contribute to overall business success.

What are some common challenges faced by sales and services associates, and how can they be effectively managed?

Sales and Services Associates often encounter challenges such as handling difficult customers, balancing sales targets with customer service, and staying updated on product offerings. These challenges can be managed by developing strong communication skills, practicing active listening, and regularly participating in product training sessions. Working collaboratively with team members and seeking feedback from supervisors can also help associates adapt and improve their performance in a dynamic retail environment.

What is a sales and services associate?

A Sales and Services Associate is a professional who assists customers by providing product information, processing sales transactions, and addressing any service-related inquiries. They often work in retail, banking, telecommunications, or similar service-oriented industries. In addition to selling products or services, they help resolve customer issues, manage returns or exchanges, and ensure a positive customer experience. Strong communication and problem-solving skills are essential for this role. Sales and Services Associates play a key part in building customer loyalty and meeting organizational sales targets.

What is the difference between Sales And Services Associate vs Customer Service Representative?

AspectSales And Services AssociateCustomer Service Representative
Primary FocusSales, product promotion, customer supportHandling customer inquiries, issue resolution
Required SkillsCommunication, sales techniques, product knowledgeCommunication, problem-solving, patience
Work EnvironmentRetail stores, call centers, service countersCall centers, retail, online support
Common CertificationsNone mandatory, sales training preferredNone mandatory, customer service training

While both roles involve customer interaction, Sales And Services Associates focus on promoting products and increasing sales, whereas Customer Service Representatives primarily handle inquiries and resolve issues. The roles often overlap in retail and service industries, but their main objectives differ: sales growth versus customer satisfaction.

Full Time - Merchandising Service Associate - Day

Lowe's

Albuquerque, NM

Full-time, Part-time

Medical, Retirement

Posted 28 days ago


Lowe's rating

6.8

Company rating: 6.8 out of 10

Lowe's

Based on 5,229 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 95,964 frontline employees who took The Breakroom Quiz

The best things about working at Lowe's

  • 89%

    89% say they get paid time off

    say they get paid time off

  • 78%

    78% say their health insurance is affordable

    say their health insurance is affordable

  • 75%

    75% Part-time workers get health insurance

    Part-time workers get health insurance

Featured by Lowe's, based on 5229 Breakroom Quiz responses from their frontline employees


Job description


Your Impact at Lowe's
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement strategies that showcase in-demand products, you'll enjoy working with our Merchandising Services Team.
How We Support You
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.
Keep your weekends free with a
set weekday schedule.
*
Make your well-being a priority with multiple top-tier
health insurance options.
Explore educational opportunities with Lowe's
tuition assistance program.
Take charge of your financial future with a
company-matching 401(k) and optional Employee Stock Purchase Program.
Gain extra savings with a
10% Associate Discount.
Learn new trade skills with our
Track to the Trades program.
For information about our benefit programs and eligibility, please visit
https://talent.lowes.com/us/en/benefits
.
*Live Nursery MST Associates may be required to work weekend shifts.
Your Day at Lowe's
As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access.
While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises. You'll be expected to listen to customers and answer questions, communicate product or warranty information, and assist in locating or handling merchandise.
Key Responsibilities
Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks
Verify buyback items and ensure they are pulled, prepped, and ready for shipping
Update/validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store
Confirm product pricing information is clearly visible and replace any missing price labels
Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store
Repair/replace damaged or missing items, including signage, merchandise and displays.
Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager
Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders
Complete other duties as assigned
Minimum Qualifications
Read, write, and perform basic arithmetic (addition and subtraction)
Ability to hear, listen, and to communicate verbally with others
Utilize web-based computer programs to accomplish assigned tasks
Ability to sit and stand for long periods of time
Minimally lift 25lbs unassisted or over 25lbs with or without accommodation
Preferred Qualifications
Lowe's sales floor experience
Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.
Experience operating power equipment such as lifts, order pickers, and similar equipment
Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.)
Lowe's commitment to growth and teamwork extends to the community as well.
To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.
Travel Requirements
This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.
Working Conditions
Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.
Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit
Lowes.com
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit 
Lowes.com
.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Working at Lowe's

Perks for frontline workers

From Lowe's, via Breakroom

  • Bonus opportunities

  • Tuition-free education assistance

  • Flexible scheduling options

  • 401(K) with up to 4.25% company match

  • Up to 10 weeks of paid maternity leave & 4 weeks of paid parental leave

  • Paid time off

  • Access to comprehensive healthcare options

  • Employee stock purchase plan

What to expect from working at Lowe's

From Lowe's

About Lowe's, in their own words

From Lowe's

Since 1921, home improvers of all stripes have relied on us to have the products and services they need. Our commitment to our customers drives every decision we make, from the products on our shelves to developing a more sustainable supply chain and robust philanthropy. We set the standard for corporate responsibility and thoughtful customer service in home improvement retail.

Walk into any of our stores, distribution centers, or offices, and you'll find a driven team of collaborators, builders, and visionaries. As an associate, you will be empowered to learn and grow in your career. From solving customer problems to providing disaster relief, your hard work will help us build a solid foundation for the success of future generations.

Company values

From Lowe's

Our Core Behaviors:

  • Focus on Customers
  • Deliver Results
  • Take Action
  • Show Courage
  • Continue Learning

Our Values:

  • Service Minded
  • Collaborative
  • Inclusive
  • Respectful
  • Driven to Win

What Lowe's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Lowe's logo

About Lowe's

Sourced by ZipRecruiter

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe's and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Mooresville, NC, US

Year founded

1946