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Sales And Operations Associate Jobs in Worcester, MA

Dick's Sporting Goods

Teammate - Operations

Millbury, MA · On-site

$15 - $22/hr

As an Operations Teammate, you play a critical role in maintaining product availability, pricing ... Whether working behind the scenes or on the sales floor, you help keep the store organized, athlete ...

Dick's Sporting Goods

Teammate - Operations

Natick, MA

$15 - $22/hr

As an Operations Teammate, you play a critical role in maintaining product availability, pricing ... Whether working behind the scenes or on the sales floor, you help keep the store organized, athlete ...

Nouria

Retail Operations Team Member

Leominster, MA · On-site

$15.50/hr

GENERAL SUMMARY Our Sales Associates are responsible for the proper and efficient operation of the station during their shift, within company policy. This includes ensuring that the shift contributes ...

Nouria

Retail Operations Team Member

Marlborough, MA · On-site

GENERAL SUMMARY Our Sales Associates are responsible for the proper and efficient operation of the station during their shift, within company policy. This includes ensuring that the shift contributes ...

Nouria

Retail Operations Team Member

Auburn, MA

$15/hr

GENERAL SUMMARY Our Sales Associates are responsible for the proper and efficient operation of the station during their shift, within company policy. This includes ensuring that the shift contributes ...

Nouria

Retail Operations Team Member

Berlin, MA · On-site

GENERAL SUMMARY Our Sales Associates are responsible for the proper and efficient operation of the station during their shift, within company policy. This includes ensuring that the shift contributes ...

Nouria

Retail Operations Team Member

Marlborough, MA

$16/hr

GENERAL SUMMARY Our Sales Associates are responsible for the proper and efficient operation of the station during their shift, within company policy. This includes ensuring that the shift contributes ...

Nouria

Retail Operations Team Member

Marlborough, MA · On-site

GENERAL SUMMARY Our Sales Associates are responsible for the proper and efficient operation of the station during their shift, within company policy. This includes ensuring that the shift contributes ...

Nouria

Retail Operations Team Member

Worcester, MA · On-site

GENERAL SUMMARY Our Sales Associates are responsible for the proper and efficient operation of the station during their shift, within company policy. This includes ensuring that the shift contributes ...

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Sales And Operations Associate information

See Worcester, MA salary details

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How much do sales and operations associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for sales and operations associate in Worcester, MA is $25.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.32 per hour, depending on experience, location, and employer.

What is a sales and operations associate?

Sales and Operations Associates are professionals who support both the sales and operational functions within a company. Their main responsibilities typically include assisting with sales transactions, managing inventory, coordinating between sales and operations teams, and ensuring smooth day-to-day business processes. They often help track sales metrics, process orders, and resolve customer issues, playing a key role in maintaining efficient workflows. This position requires strong communication, organization, and multitasking skills. Sales and Operations Associates are essential for companies looking to streamline their sales and operational procedures and improve overall efficiency.

How does a sales and operations associate typically collaborate with other departments to ensure smooth business processes?

Sales and Operations Associates frequently act as a bridge between the sales team, logistics, and customer service departments. They coordinate sales orders, monitor inventory levels, and communicate with warehouse or supply chain staff to ensure timely deliveries. Collaboration often involves regular meetings and updates to resolve order issues and streamline workflow. Strong teamwork and communication skills are essential, as Associates must align efforts across departments to meet customer needs and company targets.

What are the key skills and qualifications needed to thrive as a sales and operations associate, and why are they important?

To thrive as a Sales and Operations Associate, you need strong analytical skills, sales acumen, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software, inventory management systems, and Microsoft Excel is typically required. Exceptional organizational skills, effective communication, and adaptability are key soft skills that set candidates apart. These skills and qualities are crucial for efficiently balancing sales targets with operational processes, ensuring seamless business performance and customer satisfaction.

What is the difference between Sales And Operations Associate vs Customer Service Representative?

AspectSales And Operations AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles prefer associate's degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, sales teams, operations departmentsCall centers, retail, office settings
Industry UsageSales, logistics, supply chain, retailCustomer support, retail, telecommunications
Primary FocusSales support, order processing, operational tasksHandling customer inquiries, resolving issues

The Sales And Operations Associate typically combines sales support with operational responsibilities, working closely with sales teams and managing order processes. In contrast, Customer Service Representatives focus primarily on assisting customers, resolving issues, and providing support. While both roles require strong communication skills, the Sales And Operations Associate often has a broader scope involving sales and logistics functions.

Sales And Operations Associate jobs near you

Director, Sales Compensation

Staples, Inc.

Framingham, MA • On-site

Full-time

Retirement, PTO

Re-posted 5 days ago

Staples rating

5.7

Company rating: 5.7 out of 10

Based on 638 frontline employees who took The Breakroom Quiz

458th of 739 rated retailers

Job description


Staples is business to business. You're what binds us together.
The Director, Sales Compensation is responsible for leading the execution, governance, and optimization of Staples' sales incentive compensation programs. Partnering closely with Sales, Finance, HR, and Sales Operations leaders, this role ensures compensation plans drive profitable growth, motivate desired sales behaviors, and align with company objectives. The Director oversees compensation strategy, operations, systems, analytics, and governance supporting a complex national sales organization.
What you'll be doing:
  • Lead the variable compensation execution team. Ensure timely and accurate payments and serve as a business partner to Sales Leadership and our Sales Operations partners.
  • Model and execute variable compensation plans (commissions, SPIFFs, and incentive programs) that drive desired sales behaviors and align with business objectives.
  • Lead monthly and quarterly close processes: calculate accruals, validate attainment data, review payout files, and ensure accurate and timely seller payments.
  • Administer and configure the incentive compensation management (ICM) tech stack (e.g., Anaplan, Xactly, Varicent): roadmap, configuration, data integrity, and user adoption, achieving >98 % calculation accuracy.
  • Apply and enforce established policies, SOX-compliant controls, and audit procedures for all comp-related data flows; remediate exceptions within 30 days.
  • Partner with Sales Operations, HR, and Legal to draft plan documents, governance charters, and dispute-resolution processes; ensure 100 % participant acknowledgement each plan year.
  • Develop and deliver dashboards and reporting that provide actionable insights into seller attainment, compensation performance, and business outcomes.
  • Lead sales-comp workstream for strategic projects (e.g., M&A sales-comp transition, new GTM models) delivering on-time, on-budget outcomes.
  • Evaluate compensation plan effectiveness and recommend enhancements based on business performance, market practices, and evolving sales strategies.

What you bring to the table:
  • Strategic business acumen
  • Strong analytical and problem-solving skills
  • Executive presence and influencing capability
  • People leadership and coaching skills
  • Change management expertise
  • Effective cross-functional collaboration
  • Strong attention to detail and execution focus
  • High integrity, confidentiality, and accountability

What's needed- Basic Qualifications:
  • Bachelor's degree in Finance, Accounting, Economics, Business, Human Resources, or related field or equivalent work experience.
  • 10+ years of experience in sales compensation, finance, sales operations, compensation, or related fields.
  • 5+ years of leadership experience managing teams.
  • 3+ years of experience leading implementation, enhancement, optimization, or administration of an incentive compensation management (ICM) platform.
  • Experience supporting sales compensation programs involving complex organizational transformations, M&A integrations, or significant go-to-market changes.
  • Experience managing large-scale compensation budgets, accruals, and payout processes.
  • Advanced Excel proficiency.
  • Experience with compensation management platforms (Anaplan, Xactly, Varicent, or similar).
  • Experience working across Sales, Finance, HR, and Operations.
  • Experience presenting business recommendations to senior leadership.

What's needed- Preferred Qualifications:
  • Master's degree or MBA.
  • Experience leading compensation system implementations or transformations.
  • Experience supporting M&A integrations, sales reorganizations, or go-to-market changes.
  • Professional certification such as CCP, CSCP, or equivalent.
  • Experience using SQL, Power BI, Tableau, or similar analytics tools.

We Offer:
  • Inclusive culture with associate-led Business Resource Groups
  • 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
About Us
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

What Staples employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Staples

Sourced by ZipRecruiter

Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Framingham, MA, US

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