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Sales And Operations Associate Jobs in Massachusetts

Eastern Bank

Operations Associate

Newburyport, MA · On-site

$24.50/hr

The Operations Associate maintains primary responsibility for all operational elements of a small ... Fully skilled in both sales and transactional capacities, incumbents also directly service retail ...

Eastern Bank

Operations Associate

North Andover, MA · On-site

$24.50/hr

The Operations Associate maintains primary responsibility for all operational elements of a small ... Fully skilled in both sales and transactional capacities, incumbents also directly service retail ...

Eastern Bank

Operations Associate

Medford, MA · On-site

$24.50/hr

The Operations Associate maintains primary responsibility for all operational elements of a small ... Fully skilled in both sales and transactional capacities, incumbents also directly service retail ...

Eastern Bank

Operations Associate

North Andover, MA · On-site

$24.50/hr

The Operations Associate maintains primary responsibility for all operational elements of a small ... Fully skilled in both sales and transactional capacities, incumbents also directly service retail ...

LVMH

Operations Associate - Flex

Hyannis, MA · On-site

$19.80 - $22.90/hr

* LE POSTE * VOTRE PROFIL Operations Associate - Flex Publiée le 19.08.2026 Sephora Retail ... sales goals * Foster inclusivity and teamwork Help promote a culture of openness where everyone ...

Adecco

Sales Operations Analyst

Waltham, MA · On-site

$33/hr

Adecco is currently assisting a local Customer in their search for an Sales Operations Analyst ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Eastern Bank

Operations Associate I

Wellesley, MA · On-site

$24.50/hr

The Operations Associate maintains primary responsibility for all operational elements of a small ... Fully skilled in both sales and transactional capacities, incumbents also directly service retail ...

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Sales And Operations Associate information

What is a sales and operations associate?

Sales and Operations Associates are professionals who support both the sales and operational functions within a company. Their main responsibilities typically include assisting with sales transactions, managing inventory, coordinating between sales and operations teams, and ensuring smooth day-to-day business processes. They often help track sales metrics, process orders, and resolve customer issues, playing a key role in maintaining efficient workflows. This position requires strong communication, organization, and multitasking skills. Sales and Operations Associates are essential for companies looking to streamline their sales and operational procedures and improve overall efficiency.

How does a sales and operations associate typically collaborate with other departments to ensure smooth business processes?

Sales and Operations Associates frequently act as a bridge between the sales team, logistics, and customer service departments. They coordinate sales orders, monitor inventory levels, and communicate with warehouse or supply chain staff to ensure timely deliveries. Collaboration often involves regular meetings and updates to resolve order issues and streamline workflow. Strong teamwork and communication skills are essential, as Associates must align efforts across departments to meet customer needs and company targets.

What are the key skills and qualifications needed to thrive as a sales and operations associate, and why are they important?

To thrive as a Sales and Operations Associate, you need strong analytical skills, sales acumen, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software, inventory management systems, and Microsoft Excel is typically required. Exceptional organizational skills, effective communication, and adaptability are key soft skills that set candidates apart. These skills and qualities are crucial for efficiently balancing sales targets with operational processes, ensuring seamless business performance and customer satisfaction.

What is the difference between Sales And Operations Associate vs Customer Service Representative?

AspectSales And Operations AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles prefer associate's degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, sales teams, operations departmentsCall centers, retail, office settings
Industry UsageSales, logistics, supply chain, retailCustomer support, retail, telecommunications
Primary FocusSales support, order processing, operational tasksHandling customer inquiries, resolving issues

The Sales And Operations Associate typically combines sales support with operational responsibilities, working closely with sales teams and managing order processes. In contrast, Customer Service Representatives focus primarily on assisting customers, resolving issues, and providing support. While both roles require strong communication skills, the Sales And Operations Associate often has a broader scope involving sales and logistics functions.

What are the most commonly searched types of Sales And Operations jobs in Massachusetts?

The most popular types of Sales And Operations jobs in Massachusetts are:

What cities in Massachusetts are hiring for Sales And Operations Associate jobs?

Cities in Massachusetts with the most Sales And Operations Associate job openings:

Sales And Operations Associate jobs near you

Operations Associate

Eastern Bank

Newburyport, MA • On-site

$24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Eastern Bank rating

8.3

Company rating: 8.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

49th of 174 rated banks

Job description


Starting Rate: $24.50
Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.
The Operations Associate maintains primary responsibility for all operational elements of a small to mid-sized office. Operational responsibilities include, but are not limited to, cash vault and ATM management, managing negotiable instruments, adhering to compliance and security requirements, routine cash drawer audits, executing on quality control processes around new account opening, and other such branch activities. Fully skilled in both sales and transactional capacities, incumbents also directly service retail branch customers as needed.
Responsibilities:
Maintains primary responsibility for all operational elements of a small to mid-sized banking office by:
  • Managing the branch cash vault to within prescribed limits and serving as the vault custodian. Must master the use of the bank's cash forecasting system.
  • Serving as the branch's ATM custodian; ensures it remains stocked, functional, and is balanced daily.
  • Auditing all negotiable instruments, cash drawers, foreign currency (if applicable) and related logs to ensure adherence to defined policies and procedures.
  • Responsible for all operational components in the branch such as balancing and researching cash errors, filing necessary BSA forms, compliance and security elements
  • Stays abreast of all compliance and security requirements and implements processes within the branch to ensure regular adherence.
  • Routinely reviews new account opening documentation, to include some that is more complex (i.e. corporate resolutions, business customer profiles, businesses designated as high-risk, etc.) to ensure adherence to bank policies and procedures

Incumbents in this position are skilled in both sales and transactional capacities and personally service all customers by:
  • Opening deposit accounts and taking loan applications for various lending units
  • Closing consumer loans
  • Making referrals to other bank business lines and third-party partners
  • Handling routine account maintenance and other servicing issues
  • Processing monetary transactions such as cashing checks, making deposits, selling monetary instruments, buying/selling foreign currency, processing credit card cash advances

Maintaining safe deposit records properly to include contracts, access slips and assisting customers with access to safe deposit boxes (if applicable).
Problem Solving and Decision Making:
Balancing policy and procedure with appropriate judgement, makes decisions that are mutually beneficial to the bank and the customer. If written policy is unclear or there is any uncertainty, the Operations Associate should seek guidance from his/her Assistant Branch Manager, Branch Manager, Regional Manager, or if necessary, Retail Administration
Qualifications:
  • Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment. Individual should be an outgoing self-starter and be technically literate.
  • Enthusiastic individuals with strong interpersonal skills and a desire to be in the 'customer service' business are ideal candidates for this role. Basic business acumen and professionalism are also required. Strong written and verbal communication skills are critical, as are the ability to build relationships and strong alliances across the organization and to quickly learn all there is to know about the products and services offered by the bank.

Working Conditions:
  • Ability to stand and remain standing for up to five hours at a time without a break.
  • May be required to lift and/or move coin/currency bags weighing 25-30 pounds.

About Us
At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.
Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.
At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you're excited about this role but your experience doesn't fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.

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