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Sale Floor Associate Jobs in Iowa (NOW HIRING)

PVH Corp.

Floor Supervisor

Des Moines, IA · On-site

As a Floor Supervisor, you will take ownership in opening and closing the store, driving sales performance, coaching associates in real-time, and supporting the management team in delivering ...

PVH

Floor Supervisor

Altoona, IA · On-site

As a Floor Supervisor, you will take ownership in opening and closing the store, driving sales performance, coaching associates in real-time, and supporting the management team in delivering ...

Floor & Décor

Retail Sales Associate

Des Moines, IA

$15.10/hr

Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates ...

Floor & Decor

Retail Sales Associate

West Des Moines, IA · On-site

$15.10/hr

Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates ...

Blain's Farm & Fleet

Cashier

Davenport, IA · On-site

$15/hr

Perform duties of the Sales Floor Associate as needed. EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize ...

Blain's Farm & Fleet

Cashier

Dubuque, IA · On-site

$15/hr

Perform duties of the Sales Floor Associate as needed. EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize ...

Blain's Farm & Fleet

Cashier

Clinton, IA · On-site

$15/hr

Perform duties of the Sales Floor Associate as needed. EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize ...

Blain's Farm & Fleet

Cashier

Muscatine, IA · On-site

$15/hr

Perform duties of the Sales Floor Associate as needed. EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize ...

KnitWell Group

Sales Associate

Altoona, IA

$13.50 - $18.25/hr

... floor, ready to impress customers. You'll collaborate with your team to create personalized ... Technology proficient and ability to operate a point-of-sale system * Takes initiative in making ...

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Sale Floor Associate information

What is a sale floor associate?

Sales Floor Associates are retail employees responsible for assisting customers, maintaining product displays, stocking shelves, and ensuring the store environment is clean and organized. They play a crucial role in providing excellent customer service, answering questions about products, and helping shoppers find what they need. Sales Floor Associates may also handle inventory, process returns, and support other store activities to ensure a smooth shopping experience.

What are the key skills and qualifications needed to thrive as a sale floor associate?

To thrive as a Sale Floor Associate, you need strong customer service skills, basic math abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and barcode scanners is typically required. Excellent communication, a positive attitude, and problem-solving skills help associates engage customers and handle challenging situations. These skills ensure smooth store operations, enhance customer satisfaction, and drive sales performance.

What are some common challenges faced by sale floor associates, and how can they be successfully managed?

Sale Floor Associates often encounter challenges such as balancing customer service with restocking duties, handling high customer volumes during peak hours, and staying updated on product knowledge. To manage these effectively, it’s important to prioritize tasks, communicate proactively with team members, and remain adaptable to changing floor needs. Continuous learning about products and store promotions also helps associates provide accurate information to customers, enhancing both service quality and personal job satisfaction.

What is the difference between Sale Floor Associate vs Cashier?

AspectSale Floor AssociateCashier
Primary RoleAssist customers, stock shelves, maintain store appearanceHandle transactions, operate cash register, process payments
Work EnvironmentSales floor, customer service areasCheckout counters, register stations
Required SkillsCustomer service, product knowledge, communicationBasic math, attention to detail, customer service

While both roles involve customer interaction, a Sale Floor Associate focuses on assisting customers and maintaining the sales floor, whereas a Cashier primarily handles transactions at the register. Both positions require strong customer service skills, but their daily tasks and work areas differ significantly.

What does a sales floor associate do?

A sales floor associate is responsible for assisting customers, maintaining product displays, restocking shelves, and ensuring the sales area is clean and organized. They often use point-of-sale systems to process transactions and may need good communication and customer service skills. The role typically involves working in a retail environment with flexible hours.

What cities in Iowa are hiring for Sale Floor Associate jobs?

Cities in Iowa with the most Sale Floor Associate job openings:

Sale Floor Associate jobs near you

Sales Floor Assistant - The Marketplace

JCPenney

Council Bluffs, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

As the Sales Floor Assistant, you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution, training and developing associates and executing sales building programs.
Primary Responsibilities:
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  • Customer Service & Sales - Models and holds team accountable for delivering outstanding customer service. Actively listens to customer issues to resolve problems. Demonstrates WORTH behaviors consistently. Partners with other team members when additional support is needed.
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  • Door to Floor / Restock / RFID & Inventory - Works with Merchandise Supervisor to plan upcoming merchandise placement plans. Contributes to merchandise receipt and reverse logistics processes. Assists with the execution of inventory processes (cycle counts, system uploads, stock ledger, Radio Frequency Identification Scans, etc.). Contributes to the Shoe on Display restocking process, including mismates and stockroom organization. Contributes to the restock program to identify replenishment opportunities.
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  • SET / Visual / Environment - Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing based on company guidance. Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale. Helps oversee and maintain all fitting room and sales floor recovery processes to ensure a clean and organized store environment. Contributes to the execution of visual elements to support merchandising statements. Responsible for stockroom maintenance.
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  • Omnichannel (SVG 2-3 only) - Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed. Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed.
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  • General Operations - Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities. Assists with the Defective MTO (DMTO) process ensuring proper and timely execution of all DMTO's to ensure integrity of inventory and prevent shrink. Participates in annual inventory processes.
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  • Performance Standards - Supports company shrink and safety initiatives. Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments:
To achieve success at JCPenney, a Merchandise Assistant will possess the following:
Results - Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
Ownership - Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.
Intensity - Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

What JCPenney employees say

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